My husband and I had a great experience today at Atlanta Toyota. We came in to trade in our 2016 Ford Expedition that we got back in 2021 at another dealership. We still owed a lot on the truck but it was unsafe, unreliable, and a money pit to have that truck. We spoke with the financial manager first a week prior to see if this was even viable, and he said it would be hard but there's a light at the end of the tunnel. We came in today to do the trade. We decided on a 2025 Rav4 XLE. Luis was our salesman and he did a great job at explaining what to expect with the car and also financial stuff. He was very funny and delightful to work with. I didn't feel like I was being taken advantage of regardless of the situation we were in. When it came to finances, Raul is your guy! He was able to work out a fantastic deal for us and we really appreciated that. He understood we were in a bad situation and had our hands tied because of the truck, and he was very generous. Thank you to everyone that helped us out here, we really appreciated it and I love my new car! read more

Atlanta Toyota - Auto Repair Near Me - Duluth, Georgia

Overpriced. They did a multipoint inspection and didn't even place my cabin air filter back correctly. Go somewhere cheaper please. Only come if u have the warranty. read more

It takes an entire day to purchase a car at Atlanta Toyota. The sales guy was obviously new and clueless. The managers on duty made no attempt to help the poor kid. The finance guy made us wait forever when he found out we were pre-approved through our credit union. I own 4 Toyota vehicles, but if I ever need to replace one, It won't be from Atlanta Toyota. read more

I really loved this dealership. The sales team, the finance team ( especially shahzaib) everybody was very helpful when it came to helping me understand the whole process of getting a first new car I got helped by the great Christian Vargas he was very helpful from the first day I arrived and was there with me until I drove off home if you ever decide to buy a car here, I do suggest to come by and ask for him. I just over all recommend this dealership. I brought home a 2023 Toyota Corolla se. read more

Atlanta Toyota - 2023 Toyota Corolla se - Auto Repair Near Me - Duluth, Georgia

My husband and I bought our first car together here and after doing lots of research online we identified what we wanted so we came in already with the 2022 used Rav4 in mind. After looking at online reviews, we saw the name Tim Lee come up multiple times so decided to ask for him when we came in to the dealership. The reviews did not lie, working with Tim was great! He made sure to listen to our needs and wants and let us know he was working for us just as much as he was for his manager. He was very transparent and caring throughout the process. We just moved from out of state so we actually needed a new license to purchase so he supported us through the process too with tips and advice with the DDS. Highly recommend working with Tim and I definitely will work with him again for our next car. read more

Atlanta Toyota - Auto Repair Near Me - Duluth, Georgia

I had an excellent experience buying a car here! I was immediately greeted by friendly Sale Manager, Mr. Patel, and he referred me to a Sale professional, Mr. Luong (he goes by XT). The buying experience was straightforward and hassel-free. He showed me a variety trim levels of RAV4, and once I locked in the XLE one with convenience package, we went for a test drive. In the meantime, my 2016 RAV4 was being evaluated for a trade-in value. The ride was smooth and comfortable, with plenty of space inside for passengers and cargo. I love the blueprint color! While I drove the car, XT highlighted new features of the car that stand out from the previous RAV4. Communication was clear and easy from start to finish. We got a good deal on the car and there were no hidden fees. The finance manager, Mr. Gonzalez, is professional and a pleasure to work with. I bought the car after closing hours, so XT told me to come back later for them to clean the car. The only thing I truly wish was "the bow" or something to make the experience more exciting. Overall, I highly recommend Atlanta Toyota to anyone looking to buy a reliable and versatile car, and definitely the gentlemen that helped me buy my new car. read more

Came there with my kid looking for a car and nobody greeted us at all. I even asked them where they kept their used cars and the guy just pointed in the direction and that was it. Guess they thought I was just there to play around. read more

I tried to reach the service department for days, through the website, chat, by phone. No one will give me any information or ever call me back. I guess they're doing really well and don't need my business. read more

Let me start by saying this: I only go to Atlanta Toyota when I absolutely have to. Think "free ToyoCare oil changes" or "major car repairs" that can't wait. Otherwise, I steer clear of this place--and trust me, you'll want to as well. First off, arriving here feels like walking into a chaotic circus with no ringmaster. It's super crowded, and you have no idea who's who or where to go. The appointment system? Completely meaningless. Don't bother making one, because it won't save you from the madness. Oil changes cost nearly $100 (yes, really), and the sticker reminder they give you is only good for 3,000 miles. For that price, I was expecting a gold-plated sticker or at least one that lasts until my next mortgage payment. And the service? Let's just say snails could probably finish an oil change faster. But wait--before you even get to the service part, a sales advisor will most likely recommend a laundry list of unnecessary things to "fix" on your car. "You should probably replace x, y, and z," they'll say, even though all you wanted was a simple oil change. Seriously, can I just get my car serviced without feeling like I'm in a high-pressure sales pitch? To make matters worse, there's a high chance that something else on your car will magically "break" while you're here--conveniently requiring you to come back. Funny how that works. Bottom line: Don't go to Atlanta Toyota unless you absolutely have to. And when you do, prepare yourself for the chaos, the upselling, and the possibility of making another unwanted return visit. This place doesn't feel like a service center--it feels like a trap. read more

The service department is horrible I bought a 24 model trd pro 4 runner and it has a wobble or shake at 55 mph the guys proceed to tell me the tires I put on the truck was off road tires and can't be balanced I didn't put those tires on it came from Japan that way and I'm not stupid any tire can be balanced!!! read more

I came in for an oil change and it took a long time, about 1.5 hours. The mechanic Forced me to change air filter despite the fact I repeatedly said NO. I can get cheaper air filters at auto zone because they don't charge me for labor. read more

Service went well ! Very detail service , went in right away ! But had to wait avail for service to get done read more

I bought a Camry 2025 and I only have 1 key, the 2nd key here they lost, it's been 3 weeks and they still haven't made me a 2nd key, when they sold me the car they didn't put the window film on, the next day I came back to put the film on and they did a terrible job, they didn't even wipe the back door of my car after putting the film on, I really didn't want to buy a car like that that day read more

Bought a new car there. The tints were flaking and coming off already. The body does not align. I called them they never call back. Now the car is driving notchy, I will keep driving it. Imagine paying cash for a car you thought you paid for. I should have bought a used car. Will never go there again in the future. Currently, looking for another new car for my wife. Toyota quality is not it. We have an LC500 and IS250 sitting at home and this quality is nowhere near Lexus craftsmanship. They also made us wait 3 hours after completing negotiating, just to sign the papers. No the finance managers were not busy. Should've really taken that as a sign and walked out. Salesman said there's nothing wrong with it, it's a new car. Update march 28. Car has 6500 miles. Gears will respond differently and randomly lunges sometimes and when you break it can't find where to downshift. It doesn't matter which mode you are in. Sometimes it doesn't matter how hard you step on the gas the car still doesn't want to go. It's very rough specially, when it's cold or when it's too hot. What If they missed other important details? read more

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Atlanta Toyota ripped off my girlfriend by charging her an absurd amount for a brake pad replacement. They also said she needed her rotors replaced which by no means needed to be replaced. This place is unreliable, untruthful, and will scam you for all your money by saying you need things that don't need to be replaced. We will never come back here and this should be your warning to not to come either read more

This is naturally difficult to say, (), but I actually had a very positive experience with Atlanta Toyota and Saif Sadiki, the sales person that assisted me. In my search for a dependable car for my friend, Atlanta Toyota had a used car that fit the need and when I went to look at it, I met Saif - he showed me the car, verified every bit of info I had seen on the CarFax report and helped me take care of all the paperwork once I decided that this is what my friend needs. If you need new or used, ask for Saif! read more

I bought a Camry from Atlanta Toyota in 2007 and have had my car serviced there ever since (I recently replaced the car with a different make). At first, they always washed the car and vacuumed the interior when I brought it in for service. Later, they simply handed out a card for a free carwash across the street. Today, my girlfriend brought in her 2018 Corolla for service and spent over $2,000. It was returned unwashed and not vacuumed and without even a card for a free carwash. The advisor said they no longer do that. It's the little things that brings a five star experience down to a three star one. I guess that Atlanta Toyota no longer values its customers the way it used to. read more

Parts Specialist Lamar Singleton was very helpful and honest!! He walked along with me outside parking lot even rainy day, explained what was my key has problem. Very friendly customer service I want him to give 5+ more stars! read more

Salesman was aggressive and impolite. Did anyone read The Jungle? Well if I was a cow being herded into the slaughterhouse this rep would have been the whipper. Another rep stated they don't negotiate used car prices because they won't make a profit unless it's a new car. The other rep stated incentives don't benefit the sale . Whaaaaa! Someone throw me a lifeline! Taking my business elsewhere. Management get your peeps! read more

I only go here because they include maintenace since I bought a car with them. But every time I go it's some kind of problem. Last time I went their website said it was spyware and I couldn't make an appointment. Since I have a disability and can't stand long, I called and made an appointment over the phone. When I got there, the person had not made an appointment at all and I had to stand for over 20 minutes in a line of people who had not made appointments. I am disabled, and they know this because I have handicap plates on my car, but they left me standing there anyway. This time I went and I had an appointment with Diego. I got there exactly on time only to see Diego calling someone up from the line of people who didn't have appointments and then leave me standing for 20 minutes waiting for him, and he wouldn't even let one of his coworkers help me. I cannot stand for 20 minutes without being in agony, and this company does not care at all. They regularly leave me standing there trying not to cry for unacceptably long periods of time. I didn't get seen until after 3:20 for my 3:00 appointment, when half the front desk workers were just standing there with nothing to do because they claimed only Diego could help me. This is absolutely ridiculous that no one could help me but Diego could help someone else in my time slot. read more

After they Improperly completed my Oil Change, they spent weeks attempting to correct their mistake. Beware, the tech that did this is still employed there. During the repairs they did NOT update me on progress, I had to keep contacting the Assistant Manager/Maintenance who was dismissive. After they returned my vehicle, It still does not run as it did pre oil change. I spoke directly to the General Manager and was told that "if customers don't like their work they can go elsewhere", but that he would look into fixing my problem and call me. That was weeks ago and I have heard nothing. If you have a camera system they will take it upon themselves to disconnect it WITHOUT Asking you, Informing you, or Reconnecting it. They say it is so their Techs are not recorded, but they have cameras throughout their repair shop. So they just don't want you having a record of what was inside or around your vehicle. IMO Atlanta Toyota in Duluth does poor work, is dishonest, is dismissive, will not keep you informed on your repairs, will not do what they say and can not be trusted with your vehicle! If you have a choice, make the right one and find another Toyota Dealer. read more

I don't know it it is my service adviser Jonathan P but they have been over changing me for a simple oil change. He claims price went up but at world Toyota they only charge $49.95. Because of greed they lost a customer. I advise everyone to compare prices with other dealerships before going to Atlanta Toyota for service. read more

I purchased a nice clean 2019 4Runner limited. The car is great BUT Atlanta Toyota finance department is VERY dishonest. They added $9,978.00 worth of added warranty. Tires and wheels warranty. BOTH without my knowledge!! I live two hours away and they made me drive to their dealership in Duluthin rose to get it taken off. This is their slimy underhanded way of screwing the customer and they demand that I go there? Once k did the only woman that works in the finance department whi HS "helped me" before, had a major attitude when I said I wanted the warranty's canceled. I will never buy from Atlanta Toyota or the affiliate dealerships again. Ever!! They give car salesmen a bad name!! Live up to the stereotype! read more

$4K markup on all Rav4 hybrid :( Their BS reason: it's not even a markup. Dealerships don't have any rebates or dealer cash from the manufacturer. We used to have 5-10k per new car coupons from Toyota. So if I sold a car for MSRP we used to take the rebate and eat it as profit. Toyota next year is planning on giving less cars and raising the factory MSRP. If the used car price is the same as the new then it's not a markup. read more

Immigrants like us really need bilingual sales people like Tri Nguyen, Tri Nguyen is the best.

I am amending my review of Atlanta Toyota. I recieved an online invitation from the dealership to rate my initial experience. In response i pretty much shared with the manager (Paz) the items i listed from my review here on Yelp. He made every effort to amend the situation from contacting me directly to holding the vehicle until my wife was available to inspect and unlitmately give the thumbs up to move forward with the purchase. Our sales guy (Jason) was very helpful and attentive as was the finance guy (Amjum). The only thing keeping this from a great review is the initial interaction need not have happened, though i do take responsibility for my involvement as well. read more

First time visit to this dealership. Went in to purchase new vehicle after chatting with salesman . Sales Manager Muhammed very rude and Condescending. We walked out of the delaership wihtin 3 minutes after talking with this guy. Not sure how someone like him holds such position. Lacks total people and emotional skills. read more

Way over priced for the simplest service. Over $90 for an oil change. They will automatically add $$ of services to any visit under the auspices of "routine maintenance" Avoid this dealership read more

Just went to look at cars and walked out with one... and I am very Happy! Such a great team and experience over at the Atlanta Toyota 2345 Pleasant Hill Road Duluth Ga 30096 Everything you could ask for in a car buying experience. *Friendly knowledgeable Staff *Free Coffee *Quick process *Unbelievable Deal *Beautiful Car (named Fabianna after my amazing Sales Rep) Fabianna made my year. She was soooo nice and had such a pleasant Energy. I felt like she really cared about my needs and even shed light on me about my (then) current car and how she could offer me something better! Oh man!!!! She definitely did. And Anis (my finance manager) that came in with the alley-hoop thank you so much. You gave me great knowledge and an unbelievable jaw dropping deal. I would totally do that all over again if I could. Wish I knew of this place sooner. The last Toyota dealership I was at was also superb, however this one truly takes the cake. Thank you Fabianna, Ramon, and Anis. Your efforts are noticed and appreciated. read more

Atlanta Toyota - Me Fabianna Flores (Sales Rep) Anis Khan (Finance Manager) - Auto Repair Near Me - Duluth, Georgia

Have bought 2 cars there now when I went from my third. This will not be the dealers 6k markup for a Tundra and basically telling me that there is no negotiation for it. Have taken my cars for service there for years. Will not do so anymore since if you can not trust one I will not be able to trust the other. read more

I needed to get a screw removed to install a license plate. I called in for an appointment & they said no appointment necessary, come on down! I drove in & waited 15 minutes to talk to someone. I waited in line some more & eventually they took my car in around 10am. At 1pm, I was wondering what was taking so long (there was no communication as to how long it would take - just to wait in the waiting area & that I would receive a call when it was ready). I called at 1pm & was told that my representative was out to lunch. I received a call at 2pm to let me know that my car was ready. 4 hours for them to remove a broken screw from my license plate. +1 star though because they had AC in the waiting area. With how long they take, they might as well add a cafeteria though! read more

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What can I tell you that you already don't know about this place? I talked to Zaib and Uzair for my new vehicle. Not only did they both help me to make the best decision for my family. But they also made the process very painless. Buying a new car always takes a few hours, from deciding to finally signing the papers. But by working for them two, it didn't seem like an eternity. Rather, both of them helped guide the process in a very smooth way. My wife and I both are extremely content in the way everything was handled by the two reps. I'd recommend this place to anyone. 10 times out of 10 times. read more

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This place is actually terrible for pricing. If you go here to do anything auto parts related or transmission, DO NOT COME HERE. This place literally charges 2x the price for a transmission oil flush. Regular prices outside is literally half the price. Do not get reeled in just because you bought a car here and now you feel reluctant to pay for the auto problems. Find somewhere else. I got a transmission change for 369 before I can change it they already did the labor. They charge an arm and a leg for labor or something cause another auto company charges way less. Do yourself a favor, call around and ask for the prices and asks for the body parts used. Literally the same body parts and no up-charge. read more

First of all I want to shoutout Azmeena for her outstanding customer service. She was amazing even at 7 am! I paid literally a fraction of the cost here compared to what other mechanics were trying to charge me. I was in an out within 2 hours! I will continue to come here for my car need and recommend you do the same. read more

False advertising!! Ask people to check in here and even it shows on the app that I can redeem a Starbucks gift card and they said they don't have it? That's how u get people check in? read more

HAD THE MOST B******T EXPERIENCE EVER!!!!! My girlfriend and I scheduled a routine maintenance appointment since her "check engine" light came on for the morning of 12/31. The plan was the drop the car off, run errands, then pick up the car once it was ready. We get to the dealership and the service rep, Rich, said they only need to do a wheel alignment. So we drop off the car, run errands, and return to pick up the car once it was ready. When we return, my girlfriend signs the paper and pays for the service. After paying, they walk her outside to her car and cant find it. Strange...the car is not in the pickup location after the service is performed. What is even more strange is after looking for it, they find the car in the parking spots to go into the garage to get serviced. WHAT IS EVEN MORE STRANGE is the check engine light was on and they never replaced the maintenance windshield sticker. We are confused why it is in the wrong location, why the check engine light was on, and why they never replaced the sticker! IS IT BECAUSE THEY NEVER SERVICED THE CAR?? Rich swears the car was serviced and turns off the check engine light in front of us, but he never provided any paperwork to show what was serviced. He leaves and we are extremely confused if the car was even serviced. There is no way to check if an alignment was performed by ourselves. We return back to Rich's desk and tell him we need the paperwork to show that the tires were aligned. He hands us an alignment paperwork and says it is for our car, BUT THEY HAD THE WRONG CAR ON THE PAPERWORK. We tell him it is for the wrong car, but he swears it is for our car. He calls the mechanic to come to his desk and the mechanic says they need to put the car back on the rack to scan to get the information. We agree and hand him the keys. Rich says the reading will take 5 minutes because they just need to put the car on the rack, scan it, and then take it down. 5 minutes go by...10 minutes...20 minutes...IT TAKE THEM 45 MINUTES TO GET THE CAR BACK!! I AM FURIOUS THAT THEY LIED TO OUR FACES! THEY TOOK THE CAR BACK BECAUSE THEY NEVER DID THE SERVICE IN THE FIRST PLACE!! THEY MADE US SIGN AND PAY FOR A SERVICE THAT WAS NEVER PERFORMED AND GAS LIT US TO THINK IT WAS DONE, WHEN ALL THE SIGNS POINTED THE OTHER WAY!!! I have never been more disappointed and angry at a dealership in my life!! This dealership has let me and my girlfriend down and we will NEVER go back to this location again!! read more

WARNING ladies and first buyer I bought a RAV4 on 4/16/2024. The saleman was good, did his best to help me to find the car I want, but the finance man, Uzair Ashfaq, is my nightmare. He always said he's honest and help me to purchase the car. I'm the first buyer and so stupid when I believe him. He added a lot of additional items to me (total is over $10,000) and didn't notice me it's extra money. He only pointed he helped me a good interest rate and didn't say anything about other cost. He's such a liar. If you don't know, this dealer use the electronic sign, not hard paper anymore. The finance man tried to skip the price details really quick, and pushed me to sign the paper. Swear to God, I didn't see the additional items he added to me. I didn't even know what the Flexprotect is or the extended warranty. He avoided to tell me it's not include in the OTD price and didn't ask if I want to add. I come back the next day when I found out and requested to cancel all of them. He said he would cancel all for me but need to wait until I received the billing mail. He said my interest rate would be higher, as 11%, if I canceled all of that. I agreed with that. I accept the higher rate to save my hard-working $10,000. Then, today (4/24/2024) I come back with the mail, he said I couldn't cancel all because they're installed in my car. It's ridiculous. What does it mean that the warranty for tire & wheel, keys, etc,.. is installed in the car and can't take off. I signed cancellation form the GAP insurance and platinum coverage, but have to wait for 6-8 weeks to money back. Please choose other dealer or other people to deal with that. Here, they only try to take your money. Don't believe them when they said help you or whatever. Please please please check the price details before you sign the paper. read more

Where do I begin!?! I've had this review on my todo list for some time because every time I get my car serviced here, I get top notch service! Oscar and the service team are all so friendly! They're usually pretty quick during the week and boy do they know their stuff! This is absolutely the best place to get your new or used Toyota services! read more

The management called me within half an hour on my cell phone after leaving the review and apologized for being out of snacks. They said they usually have someone walk through with a basket occasionally. They really seem to care about their online presence. I was taken by surprise at the quick response. read more

Since purchasing a 2016 four runner I've always been confident that I get the best top quality service here being that it's a "big" dealership. Every visit there is always something they "recommend" getting on your vehicle. When you say no they insist. I got some brake pads replaced and went back because a week later I was hearing a noise down there and clearly they didn't "screw something" back on. Wow. Next time I went in they said I need a new alternator. $1000 to have alternator replaced. The next day my battery dies. Wow. Never again. Please people make sure to check other places for a better deal. They charge crazy high and the sad part is you are not even paying por "quality" service. Clearly just want your money every visit. They lost a loyal customer. read more