I made an order with this company when I was in GA for a 30 day training, figured it would be cheaper to buy some good cooking and food from a meal prep service instead of fast food. I ordered about a weeks worth of food but I was out of their distance for deliveries. They contacted me to let me know and I asked for a refund. 1st they took a significant amount of time to connect with me, it wasn't until I received their automated text that I decided to contact them that way since they would never get back to me any other way. Finally I got in contact with them through text. To make this story short, they refused to refund my over 100 dollar charge and decided to refund me 35 dollars instead, but hey at least they told me to enjoy my weekend. FOH read more

Atlanta Meal Prep - Do-It-Yourself Food Near Me - Atlanta, Georgia

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We are a busy and sports active family of 4 with two hungry teenagers who like protein and a balance of macros. We have been using Atlanta Meal Prep for almost 2 years and order almost every single week. Thank g-d for you guys because you feed us many weeknights. I can supplement with my own Sunday dinners and I have the energy to cook because you make it easy for me during the week. Food is delicious. Any issues I have always been met with a next-order discount. read more

I was looking for a meal prep company ( New year new me.. right well wrong) and when my friend suggested this company I was excited to give them a try. But I wish I didn't waste my money. Monday I placed my order. The ordering was simple and I liked that I could select the protein and sides I wanted. I was so exciting that I all told my friends about the company, now I have to go back and tell them not to waste their time. I didn't receive my email delivery date as directed by my email invoice so I called a couple days later and when no one answer the phone I left a message. That was the first bad sign but I called again and spoke with a young lady that told me Sunday was my delivery day and that Lauren would call me back to confirm, which she never did. Now as a business owner myself I thought that wasn't good customer service but Im still hopefully. On Sunday I received a text that they was on the way with my delivery. I'm think great! My big mistake was when they arrived I wasn't dress so I asked them to leave the meals at the door. When I open the bag I only had 3 meals and I ordered 6. I called again and the same young lady that answered the phone before said that there was a problem with one of my sides and that they text me to make a difference selection and Lauren will call me back. I explain I didn't receive a text and that....CLICK!! She hung up the phone! I call back because I can't believe she would hang up on a customer but to my surprise no answer. I left a message! I'm not sure if this will be resolved and at this point I don't want to eat anything from them so I will take the L. I understand things happen but bad customer service when things go wrong is never the answer. My advise is don't take a chance on this company! Sorry I can't say how the meals taste since the only thing I tasted was bad customer service. To my surprise after posting this review I received a call from a young lady that tried to explain why I only received 3 meals. As explain to the young lady my disappointment in how this situation was handled she cut be off and told me that it is always black people trying to bring other back people down. That her white customers don't have a problem. I tried to explain to her that the issue for me was customer service and from one black business owner to another I selected them because they're black owned. She didn't hear me I'm sure because she was to busy cussing me out and calling me out my name. It's obvious she wasn't interested in resolving this matter so I end the call. In the future if you're worried about getting bad reviews you may want to check your attitude. I will continue to support black owned business but just not this one. To respond to the young lady yelp reply no text or email came regarding my order. I received a text from your delivery driver which we only spoke via text see photo of our conversation. No email,text or calls came from your company about my meals but after my review you quickly called me back to say we was disconnected and cussed me out because you didn't like my 1 star review. And all thought you admitted you only sent me 3 meals when I order 6 you have yet to refund any of my money. read more

Food was ok but customer service was not. Very rude when after days of calling with a full mail box I got through to someone. Woman had an attitude when I mentioned I had been sending multiple emails with no response. Ordered for the 6th on the 30th, order did not arrive, sent multiple emails and phone calls and finally opened a case on PayPal. After calling again today she claimed something about the week priors order that was canceled but I'm referring to our Feb 6th order that was paid for and not delivered. I don't appreciate an attitude from customer service representatives before I even get a chance to explain the situation. It's truly unfortunate that I cannot recommend this service but the effort I've put into rectifying this issue far out ways the convenience. I won't be treated poorly. read more

I haven't used the service, but I'm looking at it... or was. Why have a gallery with unlabeled photos? It seems the staff is to lazy to label the images. This gives me pause. It speaks to the Atlanta Meal Prep's recognition of and concern about the customer experience. How much effort would've been required to label those photos? Geez. There are other options. read more

These guys ROCK!!!!!!!!!!!!!!!! As someone who always used the excuse that getting fast food fit my busy schedule they sure as heck took that away from me. The menu changes every week the have tons of different foods and so far everything I've had has been great, with one small exception I didn't like the grass fed beef. You can't make everyone happy. The meals and sides are well proportioned, healthy, tasty, and they offer a wide variety of things to choose from. As a non foodie I'm eating things I never thought I would and its great. Unlike other services that send you everything and then you have to cook it these come so that you just pop the meal into the microwave. PERFECT for a lazy guy like me!!!!!!!!!!!! I'm looking forward to this weeks order and again if your someone that works from home or an office these meals are perfect for lunch or dinner. I see they even have a breakfast option. So lazy bums like me unite and use these fine folks. read more

I had been looking for a healthy, cost-effective meal prep solution to fill in the gaps during the week when I don't have the time to cook. This place works wonders! I have placed several orders with them and have been satisfied up to this point (minus a couple of flavors I didn't care for, but you can't please everyone!). I appreciate the variety in the menu and the healthier options. I also like that you can customize each "plate" of food to your diet or liking. There are plenty of options, even Whole30, Paleo, and vegan. I noticed that many of the negative reviews had to do with delivery issues. Unfortunately, I can't speak to any of those. I live outside of the delivery area and pick-up my food myself. The pick-up process is extremely easy and I haven't had any problems! If you're looking for a local meal prep option, give Atlanta Meal Prep a try! read more

I decided to try a meal prep service; just being lazy, instead of cooking for myself, lol. I must admit I was pleasantly surprised. I ordered a 5-day plan. Everything was delicious and the portions were plentiful. Have to say that I was expecting the food to be bland and just out right boring. Considering the chefs prepare food catering to so many different diets; paleo, keto, whole 30, gluten-free, etc. You'd never be able to tell that so many restrictions were put on the preparation of the food by the flavor and consistency of everything. There's no better feeling than eating flavorsome, healthy, guilt-free food(to me at least). read more

Steer clear of this service! I was charged and never received any meals. Here's the story: At the beginning of March I made a purchase through the meal service website as a gift to my friend who had just given birth. This was all when Covid-19 had started and we realized that it was not a good idea to use this meal service delivery when she had a baby at home. I emailed to cancel my order within 30 minutes of placing it. NO reply. I called the next four days and each time the same lady would answer, and in a rush tell me that someone would get in touch with me about my cancellation. The more I called, the more irritated she would get until the final call when she basically yelled that someone would get in touch with me and hung up. The delivery day passed by and no meal was delivered. I also never heard from her again. NO refund, no gift card, just silence and a charge on my account for her services that I (my friend) did not receive. I disputed the charges with my bank and she came back and told them that I clicked a box upon checkout stating that I understood she didn't offer refunds and they would only be in the form of a gift card. This was a lie and I went back through her checkout service to confirm and there is no area stating this (I took photos of the checkout process so that it cannot be added and disputed). I am all about supporting honest, local businesses at this time but Atlanta Meal Prep is anything but honest. I wish I had read other negative reviews on here about their customer service before I placed my order. Still working on disputing the charge with my bank, one more headache that I don't need at this time. Moral of the story, find another meal prep service! read more

First, customer service is an absolute game changer. They communicate well and are always making sure that they give you the delivery windows and when it is delivered. I love it! As far as the food, it's fantastic! To tell me this is paleo/whole 30 AND all this flavor. Wow! Bea is always prompt in responding and takes good care of their hungrier clients that need 8oz meals. I am so glad to do this and my body definitely has changed composition even in as little as 2 weeks. This is the best investment I've made for myself since my standing desk! Thanks for all you do and I appreciate you all! read more

Horrible person at this company. Whoever answers the cell phone (404) 805-4726 is a horrible business person. They have major issues with their service. If you order on Monday and they change the menu on Tuesday you have to reselect your food. BTW, I ordered on Monday and received that email on Thursday. They don't believe this is a reason for a refund. Some people don't need to be in business. I hope the business fails. I've never felt this way about any bad service I've ever received, except this company. HORRIBLE CUSTOMER SERVICE. You have been warned. read more

Great concept and great branding but customer service was deplorable. I'd hoped for much more based on the other reviews and simply because I needed a good option for meal prep. I'd even began telling my colleagues all about the great new option I'd found until the experience i had with my first order. Never again. So unfortunate. ______________________________________________________________ I was asked to provide more specific feedback about my order so here goes. Some of the reasons I rated my experience 1 star are: My order was delivered to a business well after business hours. I was asked to give a 2-hour window from the time I received the text that my order was out for delivery; it was delivered several hours after this 2-hour window. The delivery driver lied several times about his whereabouts. At one point, one of your representatives told me the order was being delivered. He lied. It wasn't being delivered at that time and was delivered hours later. I had colleagues in my office waiting for him and looking for him. He was hours away. At one point, I was told by a representative that I couldn't be where I said I was. At one point, I called 2 different phone numbers as well as the delivery driver, three times each, to try to get resolution on my delivery, but no one answered. When I hung up and called from my son's phone, Bea answered immediately. The food ended up being delivered at almost 7pm to the only person I knew in the area that could receive it. Hopefully, this feedback helps you improve. You have a great concept and hopefully, my experience was just an anomaly. Best wishes to you. read more

This is an awesome prepared food delivery service. With a newborn, making dinner is almost impossible, but with Atlanta Meal Prep we are able to enjoy delicious, wholesome and healthy dinner entrees every night. The protein section of the menu changes each week, and the vegetable/side options are usually the same. We have enjoyed every meal and have been eating more vegetables as well because of AMP. Free delivery inside the perimeter is an added bonus, and the price for meals is extremely reasonable, especially considering the quality and quantity. We have opted for Sunday deliveries and at times delivery has been a bit late (8-9pm). Personally that has not been an issue as long as you are not waiting around for delivery for your Sunday dinner. Customer service is excellent as one review mentioned. Definitely recommend checking out the website and trying out the food. read more

The food was pretty good, but not necessarily healthy, as I imagined it would be. Vegetables seemed to be prepared with butter which, again, was delicious but not what I was looking for with a meal prep service. The breakfast frittata is clearly prepared via microwave which left the texture to be extremely unpleasant, and the chicken in the buffalo chicken was not good quality at all - kind of a gray color and fatty. The turkey meatballs were really chewy and flavorless. Those are the only three items that I would NOT get again. But, I would get the service again if I was in a bind - just not as a routine thing. read more

My wife and I have been using Atlanta Meal Prep now for approximately 1 month and we absolutely LOVE it! To begin, the food is great - they have lots of options which meet many dietary restrictions people may have. The food tastes great and is easy to prepare - 3 minutes in the microwave! We have never had an issue with delivery (we live ITP) - they always text before coming over and have never been late. Atlanta Meal Prep has helped us stay on track with our diets, cut down on our food costs and given us more time to spend enjoying our evenings! No more eating cereal for dinner!! :) read more

Atlanta meal prep has helped me stay on track with my Whole 30 and add some variety since I only have a few go to recipes. The food is perfectly seasoned and portion size is enough to fill me up. Compared to other delivery services the price for meals and free delivery makes Atlanta Meal Prep an excellent value read more

Just received my first order which consists of a 7 day meal plan and very happy with how wonderful the food taste. Standout so far is the chicken salad! All white meat, nicely sized chunks with slivered almonds, finely chopped celery and onions, seasoned with light pepper. My other selections( not all listed) are Vegan Lentil & Black Bean Chili, Paleo Shrimp fajitas with sautéed peppers, lemony sautéed green beans, cilantro lime coconut quinoa, steamed broccoli, Cuban style black beans, herb roasted carrots, also trying a breakfast option of sun dried tomato/feta/spinach egg muffins. Food packaged well in containers and able to reheat in. Nice size portions too. Very affordable considering the quality of food keeping in mind diet restrictions etc. Highly recommend and will continue to place orders! I'm recovering from surgery and this makes my life so much easier having delicious healthy options available for now or to freeze. Thank you!!! read more

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Picked up my very first order yesterday. I live OTP... and I'd been looking around for a meal prep service that was healthy, convenient and nto over the top price wise. I think I've found my match! The order process was simple, they provided timely updates via text messages and they were VERY helpful when I got lost looking for their pickup location (lol). Oh... most important- The food is excellent! I will definitely be ordering again! read more

The food meh. Didn't have that many options so I got bored with the meals. They also forgot 4 meals for me first delivery. The rice was hard and undercooked. I switched to a competitor and am much happier with that company. read more

Our order was supposed to be delivered on Sunday by 2 PM and it finally arrived Monday at 9:30 PM. 2 of the 9 meals are missing. Very disappointing. Very difficult to get a hold of the company and very poor customer service. read more

I travel for work, was looking for options to keep my eating habits on point. I tried their 5 day meal plan. All the meals were good. I wish their website was a little more user friendly, now that I've ordered with them I understand it. I'll would recommend this and would consider using them again. read more

Delivery services are very poorly organized. At least 4 of my orders over the course of 3 months have been "lost". You will have to twist their arm to get a refund and their Director of Operations, Detreon, will be exceptionally rude to you in the process. The food is ok, but not nearly worth the hassle or the uncertainty. I should have given up on them months ago. read more

I've ordered from Atlanta Meal Prep numerous times since March 2017 and have been waiting to review it because I was hoping the company could resolve its issues. The execution of the company's services is abysmal. The entire idea behind a food delivery service is convenience and, despite several attempts at giving this company a chance, it has consistently disappointed in that regard. I travel often for work and when I am in town, I am working 12 hour days. I started ordering from AMP upon the suggestion of a friend. The food is indeed delicious and healthy. Large portions to the extent that my husband and I could split one entree. The only issue is that the sides can be a little salt heavy but for the most part, great food. Unfortunately, the delivery service and communication is absolutely terrible. The delivery window was originally supposed to be between 5:30 p.m. and 8:30 p.m. I received several deliveries on Sunday nights between 10:30 pm and 11 p.m., which impacted me getting up at 5:30 a.m. the next day for work. Drivers failed to reach out to say they were running late so I had no idea if they were coming or not until I e-mailed the owner, which then prompted a response. The excuses were a plenty: driver call-outs, traffic, etc. Other meal delivery services in the city were not having any similar issues. At some point, a business that delivers has to adjust to and plan for these types of hurdles. It appears AMP has yet to do this despite several months to work out the kinks. Sometimes I received only a portion of my delivery and the wrong entrees. I didn't mind that as much because the remaining portions were delivered eventually and I am not a picky eater. I had friends who experienced this same issue and were not pleased. I received plenty of apologies from the drivers and the owner, Bea, so I decided to keep giving them a shot. The problems continued. Twice, no meals were delivered at all and no head's up or explanation was given. I was refunded my money after e-mailing the owner. This last time, no meals were delivered and I was offered two free weeks as an incentive. The first replacement delivery was correct and on time. I ordered the second week and no meals arrived last night and no explanation or head's up was provided. I gave AMP chance after chance to come through as a convenient meal delivery service. Out of numerous orders over 5 months, two or three were correct and delivered as promised. I appreciated the owner's attempt to make things right, but when you can't even get the "apology" deliveries correct, it's time for me to cut my losses. Dealing with this company, its drivers, and then scrambling to get food for us when they fell through has caused more headaches than it is worth. I would not recommend AMP unless you are satisfied with rolling the dice on receiving your meals or not. read more

I highly recommend using this meal prep service. I order for the first time and the meals were simply delicious and healthy at the same time! I lost 4 lbs the first week while on this plan. I will definitely be using their services in the near future. read more

My sister-in-law sent us a meal after bringing our newborn home from the hospital and everything was fantastic! The meal for 2 was huge and my husband and I got 2 meals out of it. There was a meat, two veggies, two starches, and delicious dessert included. I received a call the day before to confirm delivery time and the food arrived right in the middle of the drop off window. Would definitely recommend and even use this service in the future. read more

I'm a traveling technology consultant, and am fairly new to Atlanta (here on assignment). I started looking for a local meal-prep service since I had been utilizing "Home Chef" for meal delivery services over the last couple months, but found it increasingly difficult to make time to prepare those meals. I did some research and found "Atlanta Meal Prep". The Yelp reviews were mainly positive, and I was especially excited to support the black enterprise, being a black business owner myself. Unfortunately, my experience with this service has been less than favorable. Here's a breakdown of the interaction (and I hope the business owner can take this feedback and learn from it): Saturday, May 13th I went to the website and placed an order for "Meal Prep Services (One Person 5 Days)". I made the payment via PayPal. The first issue here is that the PayPal form only has a section for the "Billing Address". Since I'm only here temporarily, my billing address is still associated with another state. There was no option to enter a "Delivery Address". Nonetheless, I awaited a telephone call or email (some form of correspondence) since I believed my out-of-state address would alert them to the issue. After waiting a few hours and no correspondence, I decided to call the business at 5:22 PM. The phone rang a couple times then went to voicemail (mailbox was full, so I couldn't leave a message). Saturday passed; still no correspondence from this establishment. Sunday, May 14th The website clearly stated that orders with a Tuesday delivery need to be in by 6:00 PM on Sunday, so I called Atlanta Meal Prep again at 2:32 PM. This time someone answered the telephone. I inquired as to whether my order was received or not. The woman confirmed that it was indeed received and advised that my meals would be delivered on Tuesday. I immediately stopped her and inquired as to where they are planning to deliver my meals, since I submitted an out-of-state address (associated with my credit card). I expressed to her that I'm currently residing in Alpharetta and would like my meals delivered there. She acknowledged my request and stated that she would send me an email requesting the delivery address. At 2:39 PM, an email arrived in my inbox stating "Please provide delivery address" (signature was Bea Lewis). I responded to this email with my delivery address. All is well up to this point. Tuesday, May 16th I left work a bit early so as to beat the rush-hour evening traffic and be home in time to receive the delivery. The website states, "We will contact you to arrange delivery/pickup after you submit your order", so I waited....and waited...and waited. No correspondence. At 8:30 PM, I decided to call the business to learn about the delivery ETA, but the phone rang twice and went to voicemail (again - mailbox is full). At 8:45 PM, I called again. The phone rang twice and went to voicemail. At 9:12 PM, I called again. The phone rang five times and went to voicemail. At 9:34 PM, I called again. The phone rang five times and went to voicemail. At this point, I'm growing increasingly impatient since there has been no correspondence at all. I then texted the phone at 9:37 PM - calmly inquiring about my order. No response. It's now midnight - no response; no meals. I was honestly hopeful that my first experience with Atlanta Meal Prep would be a pleasant one, and I'd love it enough to recommend it to my colleagues (some of whom are high-profile members in the business society). Unfortunately, I cannot do that now. I'm a very reasonable man, so a phone call or email explaining the situation would've sufficed; at least I wouldn't be kept in the dark. No correspondence whatsoever (even after I made multiple attempts to reach out) is just blatantly disrespectful. As black entrepreneurs, we're already fighting an uphill battle. We need to be 10x better than everyone else to make a minimal impact and garner trust. Please, please, please do a better job at communicating with your patrons! My recommendations: 1. Hire some help; someone to handle all customer correspondences while you focus on the tactical aspect of the business. 2. Have the website professionally redesigned 3. Update PayPal form to require both billing & delivery addresses. I stress communication again - so critical. You never know who may be evaluating your service and/or may be able to open doors for you that never existed. Excerpt from the Website 3. OUR ORDERING DEADLINES, DELIVERY & PICKUP SCHEDULE IS BELOW: If you would like to receive your order Tuesday (evening delivery & pickup), Your menu selections must be submitted by 6:00PM Sunday. 4. DELIVERY & PICKUP TIMES We deliver inside the Perimeter complimentary Sunday & Tuesday evening between 6:30-8:30PM. We deliver inside the perimeter free of charge. Deliveries outside the perimeter are $20 (depending on location & within a certain boundary). We will contact you to arrange delivery/pickup after you submit your order. read more

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Terrible and rude customer service. As i read the other reviews from people complaining about their customer service experience, I'm experiencing the same things. Delivery was an hour late to where a team was waiting to eat post game. I called once and she answered right away said it would be right there. After that, my call was ignored the next 12 times i called (literally 12 times). Made claims of texting with person receiving the meal - saw the two total texts sent to him. Asked for a refund and received a $25 credit (the bill was over $700) as well as a bunch of excuses and "you got your food as promised". Do not recommend. read more

Ok so i just placed my 3rd week order. And I have to say it has been great. I have 4 kids at home. Last week was my first large order for a total of 26 meals. And I just placed this weeks order for 33 meals. I don't have to go to the store, I don't have to prep, I don't have to cook. And everyone has a cooked meal. Thank you Atlanta Meal Prep. My youngest son took a meal to school and two of the teachers almost took it from him. They want you guys info. Please bring some good meals for the kids. I only need four meals for 3 kids. Atlanta Meal Prep save me from the school lunches, lol. Keep up the good work. read more

Food is TASTLESS... Will not recommend this company to anybody. They delivered an Hour Late, I only received 3 out of 5 meals that I paid for.... When I asked for the other 2 meals to be delivered the next day before a Certain time, they choose to wait Last minute to leave there establishment, and im sitting there waiting yet again. Why are all your meals swimming in water???? I was too scared to the rest of the meals, so i just gave it to the homeless. SMH Don't waste your money. read more

Usually they say 3 strikes and you're out. In my case more like 7 strikes. I used the service for many months and spent lots of money on it. The food is good and why I lasted so long. Everything else is subpar, particularly the communication. On several occasions I had missing meals because, "we ran out of food." How does that happen? Two weeks on a row, I open meals that were missing either the protein or the veggie. The final straw was when I had only 3 of 5 meals delivered because "we ran out of food." I asked that it be delivered after 8:30 PM the next day, when I would be home. 7:15 PM someone is calling and texting to gain access to my gated residence to leave my food at the door. I was unavailable to answer or return those texts. I reached out via text with no reply. I never got my 2 meals. My coworker tried them for 1 month. Her last try, she ordered 10 meals, 7 were delivered to her doorstep. 3 were missing because they ran out of food. Thankfully a quick search of #atlmealprep returns many other options for meal prep in the area. read more

I have just had a super experience ordering a meal plan from Atlanta Meal Prep. The proprietor, Bea, is a top-flight professional; she listens well, is very accurate, and is responsive to follow-up questions. She helped us with the menus and accepted our ideas but also suggested combinations when we needed them. The delivery was right on time. This is an excellent business to work with. read more

Customer service is excellent. Food is tasty, but if I were designing the menus I would try to incorporate more fresh greens and diversity. The know buns are too dense. read more

I wish you could put NO STARS! This was my first order with this company and everything about it has been horrible. It is 11:35pm on a Sunday and I am so mad with the owner of this company. I paid for 10 meals to delivered. The delivery was supposed to happen between the hours of 5:30 pm and 8:30 pm today. I was concered most of the afternoon because I was NEVER contacted with an estimated time of delivery. After 8:30 pm when I had not received my order, I called and NO ONE answered. I waited 30 minutes and I was told that the driver would be there shortly. An hour passes and still no driver. Another 30 minutes pass and I text and I am told 30 minutes. After 40 minutes the driver calls and leaves the delivery on my porch. After waiting over 2.5 hours, I go to the do to pick up the package and I see ONLY 3 meals. They knew that they were not providing me with my entire order but never said a word to me in advance. I called the driver because I thought he made a mistake and he told me that it was not his issue. I called the owner and she said I know you don't have all of your food, I will email you. This is insane. What is even worse is through all of the communication, this lady never apologized. I was excited to try this service, but now I regret it and I have no idea if I will see any additional food. Don't make the same mistake I made. DONT ORDER FROM HERE. read more