Shout to Miss . Shonda for her over the TOP A1 CUSTOMER SERVICE I will give her 100 stars you ROCK…read morethanks soooooo much!!!!

The rating is a -100!! The experience that I've had with this location is p*** poor!! I've been…read moremaking payments every week even before my unemployment ran out. Fast forward to the week of July 13th. I called on that day not the 14th. I asked if I could have at least until the end of July 30th because I have been diligently looking for work. I was told on July 13th that I would have to call on the 14th?? Even though I was calling a day ahead of the 14th...!!! Then the supervisor who took my call on the 13th (who I was talking to at this time) told me there were no notes saying that I had until the 17th of July- Even though "she was the one" that I spoke with on the 13th of July!!! I said, well I'm calling now which is the 13th. The manager told me no I could not have until the end of July. Then I asked could I have until the 17th of July so they would not auction or sell my car. I was told I had until the 17th of July. That was a "ball face lie" !!! I called in on the 17th of July to make my payment to get my car back. I was told that the car was sold on the 15th of July!!!! I said that I was mislead and I requested for the call to be pulled because it would prove and demonstrate that I was advised I had until the 17th of July. When I requested for the call to be pulled, I was not given a date when it would be pulled- even though I indicated it needed to be pulled today- right now!! I escalated my complaint up to the corporate office and I requested for the director to call me back "after" he had listened to the call. Not only did he not call me back- he had the store manager of my store, call me back-not him!! The based on what the "manger" told me- Either he didn't listen to the entire call or just played a portion of it thereby not being able to prove that I was advised that I had until the 17th of July to get that payment in!! The Director was too much of a coward to even call me back and allow "us" to listen to the call because that information was contained on the call about the July 17th 2026!! Don't do business with this company ever!!

Great experience. Great staff!!! Ms. Trisa and Bridgett always help me whenever I need a loan.read more

This location gets a big fat 0 rating I referred a young black male to this location and they…read morewanted to immediately refuse him service because of his dark black skin and height was too short so they instantly profiled him as a criminal just because he needed a loan and when he decided that he had taken all he could take from Trisa Perry racial behavior and asked for his paperwork back she dialed 911 to have him arrested when that wasn't even a crime! She can't wait to have all the blacks in jail even if they are innocent if you want to use the loan to bond out then I suggest you go here she would call the police just because you're Black that's the threat to her!

please visit them!!! they are great and super friendly!! Michelle will have you cracking up the…read moreentire time while still being professional!! Tanika the GM is super helpful and professional as well!!

Love this store. Always a quick and easy process. The ladies that work here are always friendly and…read moredeff look out for the customers!

I went to visit the douglasville location today. Ms Dawn helped me out, I was very pleased with the…read moreprocess and was out the door quickly.

worst manager and costumer service please don't visit this location if you have any issues with…read moreapp or website they won't help and make you pay fees for errors with the system .

A very proffessional individual who does exeptional work, meet her clients needs in a timely mannerread more

Nia and Kis a was wonderful . nia explained everything to the tea. I brought my baby with me and…read morethey treated her with some much care . As far snacks and even kept her out of our hair while getting the business done. She was super quick and understanding . I would definitely recommend 100%. I enjoyed the company. please come and see them ... ohhh they will definitely work with you !!! Kudos to yall keep doing the best ! Hospitality was A1

Amazing Staff! They were patient and very helpful. I was nervous about getting a title pawn but…read morethey made the experience enjoyable. I will definitely be back and refer my friends.

I made a good decision coming here. Britney was fast and made sure she explained everything…read morethoroughly

I went to Title Max unsure of what I was going to do..I had called a few times and spoke to Nikie…read more. she is the manger I must say that Nikie helped me so much, very informative and explained everything , she is a true professional , who actually cares about her clients .. she called me to see if I was okay and if I had any questions .. thank you Nikie for your help .

If I could give zero stars I would. This idiot keeps sending a renters insurance bill to my Mom who…read morepassed away in March 2020. I have made numerous phone calls to tell him she passed away in March 2020. Maybe he thinks he can collect from the dead or that my Mom's credit file will affect her in heaven lol.

I LOVE State Farm and I love my agent, Jimmy Jones. They have been my agent for the last 20 years…read more The staff has always been extremely helpful. Kia, Ashely and Erica have always been there when I needed them and answered any questions that I have.