Edna at Covington Highway in Decatur Ga. was AWESOME! She assisted me with my situation and was able to seal the deal. She was GOD sent. I'm so thankful that she refused to give up until my needs were met. Great customer service at its best!!!! Thanks Edna! read more

She was very fast and helpful. She did what she could to get me a lil extra. She made this process so easy.

Angela will tell you whatever you want to hear to get you stuck. Make sure to ask questions in depth. language is worded to purposely manipulate you in a time of need. Avoid at all costs! read more

Angela at convington hwy has the best customer service I wasn't even there that long process was easy and quick. You are not just a customer at that location but family. Tia greeted me with a smile and was very friendly. Thank you title max at convington for helping my family. read more

Ms. Angela was the best. I could not have asked for better service. She was welcoming, polite, and very knowledgeable about terms conditions and title max policies. 10"s across the board for her. read more

Great customer service, Gio was awesome! He was able to get me in and out in a reasonable amount of time. Great for those hard pressed moments! read more

I purchased a car that Title Max repo and sent to a insurance auction. Went to get my title and the car turn out to be stolen. I spoke with Dionne Newell who was extremely rude and told me I wasn't worth HER time....as if for some reason she thought I wanted to drive back in forth from hapeville and sit for two hrs and then call her and just chat....Heck No....I need my TITLE!....I was told o well the problem is on me....The problem would be on me IF i was complaining about the car not running but it was reported STOLEN...how did they get it and how did it make its way to the auction..... for those who pawn their titles i would recommend going somewhere where the manager acts professional and take responsibility for their careless mistakes read more

So I have done a title loan with them twice!!! The staff is very nice and very honest with you about how it works. It is most definitely true that the payment you make is only interest and the balance will not go down unless you pay additional to the payment. Please know that after I took out the loan when my first payment was due I paid my loan in full the second time and the first time it took me 3 months to pay it out. This is not a traditional loan the interest is high because they are capitalizing off the need of fast cash with no credit check! Just be mindful when you do a title loan and responsible because it can cause problems if you are not careful. I hope this helps! read more

Jones I advise anyone if you can avoid these loans sharks..by all means do so..yes its easy to get a loan..but it will take you for eternity to pay them off..CAUSE THE payment you can afford to pay is only interest...and unless you can't afford a extra 100-200$ more you'll never pay them off....cause all your payments are interest...run as fast you can from title max..if you have to get something part time to do whatever you have to take care of...do that you'll be better of in the long run read more