Located @ 5490 N Henry Blvd Stockbridge, GA…read more This location is just awful. First we stood in the drive thru for over ten minutes. Do we decided to come inside and had to wait another 10 minutes because they only have one Teller. If I could give a one star I would. They really need to work on their customer service. I WILL NOT VISIT THIS LOCATION AGAIN.

Today I had the pleasure of doing business with Tatiana period. She was amazing, friendly, helpful…read morehere lately and some of the other Wells Fargo branches. Some of the employees have not been as nice and I am so happy I came here today.

Incompetent staff that are rude, unprofessional, and share incorrect information wasting the time…read moreof consumers. Practices are inconsistent. Went to another branch in the metro area and one would have thought it was a completely different company. The new branch manager adds to the problem by attempting to justify mistakes and giving the excuse that additional training is needed for staff. After numerous issues with this branch and after many years with the company in other locations, I've decided to move all my assets including personal accounts, business accounts, and family accounts.

I am in the process of purchasing a home and each of the ladies that assisted me on separate…read moreoccasions was phenomenal. I highly recommend this branch for any of your banking needs. They are very friendly, professional and well equipped to handle it all!

The workers are on point and you're greeted with such hospitality. They accommodate to your needs…read moreas much as possible decided to make an account and they helped me the whole way even with questions I had since it's a credit union.

Been with them for over 20 years this place has gone to trash. They have no protection for their…read morepeople and this is why I have went to Navy Federal credit union and I would advise anybody else to do the same. They have way more security protection for their people I had fraud on my account and all they offer is to block the card which doesn't solve the problem once again I would highly not recommend this place. It used to be good back in the day but now it's gone to hell ,they don't care don't do business here. It will always be a one-way street.

Very efficient and friendly. Loans approved with a breeze. Definitely 10/10 recommend!read more

The recent response from Navy Federal to my earlier review was utter boiler plate, say nothing…read morespecific, computer-generated nonsense. Does their system lend itself to multi-optional IRA transfer mechanisms or not? Navy Federal's response NEVER addresses this complaint. To point: neither their service in this matter nor their response to my complaint has merrit!!

I had a great experience here at the Souther Credit Union in Morrow. The gentleman I worked with…read morewas Jameson and he was very kind and good at explaining things to me. I came in to get a car financed. The process was complete within a few days. I came early in the week and by Saturday I had found my new car and was driving off the lot. Highly recommed a credit union if you are done with bug banks and want more personalized service.

What can I say? There's really not much negative to say about this branch or location.I have been a…read moremember of the Southern Credit Union once called The Southern Federal Credit Union for about four years. I decided to join a credit union versus the major banks after really having bad experiences with the major banks (i'll keep the names of the other banks anonymous for the sake of being a nice person). Location: Conveniently located in Jonesboro next to Morrow, Georgia. This credit union is off of exit 231 on I 75 south. There are plenty of stores nearby such as Publix, the farmers market, Plato's closet, and many more.There are also great restaurant to check out as well. Service: The few times that I have gone inside, service has been very welcoming and the patient. The wait is not nearly as long as other major banks and you are guaranteed to get the service you need. I especially appreciate the fact that they have drive-thru hours on Saturday. Bummers: Some negatives is the fact that there are not many locations located around metro Atlanta. However they do offer something that I believe is called Bank sharing where you can go to another credit union branch and have the same service rendered that you would at your home bank.

This is my favorite of the DCCU branches in Stockbridge. I always find the experience to be…read morepeaceful in that bit is rarely overrun with foot traffic and the staff members are always very friendly and efficient. I can get in and out of here easily. Recently, I went in to get a document notarized. I learned that members can get 12 items notarized in a year for free, and then pay a few dollars per item after that. The notary process was extremely quick. However, the representative I was working with made some suggestions about my account, and I decided to make a few changes while there based on her advice. I appreciate that the furniture in their waiting room is extremely comfortable, and that they provide a water station and a restroom in case anyone needs either.

Still over this bank! Closing all my accounts and they charged my saving account a fee after I…read morecalled and had them remove two from my checking account that they tried to get before it closed. The excuse was that a payment arrangement was trying to clear when I have factual evidence that the same payment cleared through my new bank. And I switched everything over already!! Don't bank her this is the worse credit union I have ever been with! Beware!

I visited this branch and waited 1.5 hours to see a customer service rep. I watched as the day was…read morecoming to a close and the employees were clocking out and leaving with their lunchboxes in hand. Seriously? They walked right past the seating area like we did not exist. There were 5 of us waiting to be seen and I guess "Corporate Policy" does not allow overtime, but keeping customers waiting 1.5 hours is OK. I was a customer if the Morrow GA branch but they closed it and this is the closest location to me. I will be closing my accounts. Looking for a new bank now.

The bank without any warning closed out my account as of the 24th of April but it is now May 11th…read moreand I still dont have my money. They have caused me to be late with my bills and have to pay a late fee. Of course they wont pay my late fee they dont care I will be late. I am a Senior citizen and they have my Social Security check on hold. I will not ever deal with Chase Bank again and if you want your money to be safe you might want to think twice about banking with them. They closed out the account of my friends too, without warning.

Georgia United Credit Union bank has been just opened the beginning of this year. They do accept…read moremost of the other credit union banks. This place is conveniently located in the Publix plaza. The staff at this location are very polite, quick and helpful. It is very clean and maintained with nice seating area. They do have ample free parking in from of the bank area. They also have a complimentary coffee place inside the location.

The wait time is always at least 45 minutes or longer. There are 2 tellers for each of the two…read morelanes and the wait time is always bad! One of the visits there were no tube in the machine, I pressed the button for assistance and after 10 minutes a teller finally decided to say acknowledge me. That's is just one of the many occasion.

The drive-through teller entered the incorrect amount of our deposit. We realized it the next day…read more My husband went into the branch (Hudson Bridge) and all they could do was file a claim. We were told it could take 7-10 days. Just checking on the claim has been a nightmare. We have been sent round and round, with some customer service representatives, barely being able to speak English. I have been banking with Wells Fargo for many years. I am now shopping for a new bank. So disappointed

Silent Quiet Customer Service Reps exiting the building at 5:40pm-Friday July 29, 2022…read more I normally have a great experience when I come here!.... But advocating for the elderly is my mission today! I was standing at the ATM machine minding my business depositing millions lol in my account. There was an elderly man grabbing on the handle of the door. I looked and the entire staff team was standing in the vestibule. I encouraged the man to ask one of the 7 staff persons looking right at him through the glass door! As the man WF staff opened the door one by one; lady, man and whomever walked passed the man with tight lips. I begin to sing no one's going to tell the man what time they close. Immediately, Nelson my usually professional respectful representative-yelled out " the time is on the door". I was appalled! Sir!! Yes it's Friday, yes your going home! But NO ONE out of about 7 people couldn't have kindly just say to the CUSTOMER-sorry Sir, we're closed and we close at 5pm???? No one! All you could do is sarcastically reply-the time is on the door! I shook my head and said!! Loud and proud-sorry sir they are closed and none of them had the decency to verbalize it! WElls! We got to do more training! I kindly asked the last pleasant gentleman the managers name and he said it! But this shock I only remembered -Hardy! Please let's be kind-even if we leaving work on a Friday-ready for the weekend!