Scott Moses at Southern Air serviced my heat pump yesterday. I am very, very pleased that I…read morechanged to Southern Air for my AC/Heat servicing. Scott was very, very thurough, which was a nice change from the company that I used previously. At my request, Scott showed me how a heat pump works, and showed me where his test equipment measured on each terminal that he checked, and explained what he was inspecting each step of the way. I will request Scott the next time that Southern Air calls me for an appointment. What a class company! Vic R.

My gas furnace was making a loud noise, Southern Air came out to discover a flying squirrel had got…read morein the furnace. They took care of getting him out, and I now have heat again, I would highly recommend them. Thanks! Great job!!!

My heating system stopped working in the middle of the incoming storm. I called several places and…read morethey didn't service much area. I was so grateful to call this company and they informed me they serviced my area and once I told them about my issue they gave me a time frame of when the technician will be coming to my home to check out my heater. Jimmy came and was phenomenal! He found the problem..explained it to me and it was fixed within 15 minutes. He also informed me about the maintenance plan. The value of the service was a good price range and they informed me of the price prior to fixing the problem. Great service, great work and would highly recommend them!!

I had a scheduled appointment that was set by (DAVIS) for a furnace maintenance check. I took off…read moreto be available for the appointment time 8 to 12. Call their office to verify .....was told the technician was running behind and gave a later.time.for his arrival. No one ever showed up or did I get a customer service call to explain. I am VERY DISAPPOINTED in the customer service (or lack of). Not a reliable company and extremely lacking in CS.

Incredible customer service! This is a truly amazing company, That goes out of their way to take…read morecare of their customers. There are companies Out there who hit you with a high price and don't care if they ever see you again. I think it's pretty clear that Browns heating and air are looking for lifetime customers! Travis Bass was taking care of my small AC problem. It was just so refreshing to feel like you had somebody on your team! He did everything he could to get the problem solved quickly and efficiently! He had to come to my house multiple times to check on progress, and always showed up with a smile! I will be only using Browns from now on. I suggest you do the same!

Browns HVAC installed in April of this year. I replaced the complete system…read more My old HVAC was twenty years old and working but I didn't want to be without heat on a frigid night this winter. We got several proposals and we chose Browns they installed the unit and it has worked great.We opted for a wifi thermostat so I can control the System from anywhere, very nice feature so you can adjust the temperature before you get home. You can set schedule if you like so it will automatically keep the house comfortable all year long. All of the estimates were close but we choose Browns Been happy with the unit and the installation went very well

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

My wife and i hired kieth he Kept deposit did not show up to work on time poor communication not an…read morehonest person

From the owner: We are a licensed and insured Christian-based Business that specializes in thoroughly cleaning…read moreresidential and light commercial duct systems. We install duct systems and clean clothes dryer vents. We use the Direct Contact Cleaning Method, which does a much better job (improving indoor air quality) removing contaminants from the air as well as from the surface. We can also disinfect the duct systems and treat for mold, etc. We now carry the Whole Home Zone Air Restore Systems. We honor our Seniors and have a Referral Reward Program. We can also supply references upon request as well as before and after pictures of our projects.

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

The address is actually in Madison Heights (122 Colony Rd). The phone # is correct…read more Goin Htg & A/C is a family owned business that was recommended to me by a trustworthy source. That source was 100% correct too. Great service at a very reasonable cost. These folks aren't in the business of taking advantage of people. My 10-year-old system was ripe for a rip-off by a disreputable company. Even though I had never had this A/C unit serviced for the entire 10 years of its life, the technician said it looked great. It didn't even need to have freon added. He said the capacitor was on the low end of good and showed it to me explaining why. I asked if it needed to be replaced right away and he said it should be able to go a while longer but that it was definitely going to need replacement in the near future. I went ahead and had him replace it. Bottom line. Great prices. Honest techs. Delivered as promised. Will use again.

We signed up for the for the maintenance program with Wooldridge almost immediately after buying…read moreour house. Having two brand new units, we wanted to keep them in good condition for a long time. At first this seemed to be a great value. The technicians came twice a year, kept things clean, were always kind and professional, and there were no mechanical issues. About three years in, I was upstairs while the technician was working on the downstairs unit. I heard a loud clang from two floors away. However, when he left for the day he reported no issues. The next day the unit started to have problems. Long story short, after multiple visits from other Wooldridge employees, I ended up paying $1000 to have it fixed. No one would admit that the most likely cause was the technician having just worked on the unit, not the unit going bad by chance at that exact time (when it was only three years old). I almost dropped Wooldridge then, but eventually I was able to speak with a manager who was kind enough to listen to my side of the story, and they gave me a small break on the price. Since they were willing to work with me, we decided to give them another chance. Recently, three years later, one of the maintenance techs discovered that the attic drain pan was cracked. (I'm still wondering how the others that came before him hadn't noticed, as it didn't look like a new issue.) This required another $1200 to swap the pan out with a new one. Later that day, there was a knocking coming from the unit. (Again, I'm wondering how the installers left and didn't flag that.) Another tech came out and fixed that issue, and even did some extra work on the drain line. However, while doing that he also spilled water in the attic, which leaked through the ceiling and made a nice round spot in the hallway. To their credit, Wooldridge took ownership of the issue and had a contractor take care of the cosmetics at no cost to me. But at this point, I have given them too much money and received too much trouble in return for me to continue doing business with them. The maintenance program alone is very hit or miss, depending on who you get. Some do not even clean the units (which is a large part of why we were using them).

Technician Brent called when he was 15 minutes out and was on time. The service was HVAC…read moremaintenance. After opening up the system and doing a thorough review and cleaning, Brent made suggestions for improvement, but no pressure or scare tactics. He answered all the questions we had and helped us make an informed decision to add an air scrubber. Overall, great work at a reasonable price.