By now, probably every Yelper in Indy knows about my recent hospitalization and amputation of my…read moreleft leg above the knee. I continue to be at home healing and building strength, though I'm largely moving toward becoming more independent and hopefully returning to work in the not so distant future. One aspect of life that will need to change is the need for a different wheelchair given my change in physical status. Thus, because I have commercial insurance quite a bit of red tape is required. This includes both a tech evaluation and a full mobility evaluation by a physical therapist. At the recommendation of my DME vendor, I scheduled an appointment with Community Health Network's Physical Therapy & Rehab - Neuro Specialty precisely because they were both close and could get me in fairly quickly. They are located in the Community Health Pavilion at Fort Ben and are almost directly across from both Fort Ben and Culver's. They stumbled into a bit of a mess today and handled it quite nicely. I received a call from the DME vendor about an hour before my appointment stating that it would need to be canceled and rescheduled for 1/30/20. Since this is such an important part of me getting back to work, the prospect of a two-week delay had me pretty agitated. I started making some calls and decided to show up for my appointment that had been canceled. I wasn't in a good mood when I arrived, but I was also determined to either get it all straightened out and maintain the appointment or get an appointment sooner than 1/30. The pavilion is wheelchair friendly - they have multiple accessible parking spots and a front-entrance canopy for safe drop-off. Both glass doorways at the entry have push-button power access. This particular office is directly on the right when you enter. The person working the desk appeared to have stepped away. The operator greeted me briefly, though seemed a bit confused as I was not in their system for having an appointment. I explained the situation. I knew that the DME vendor rep had an appointment at the same office immediately prior to mine. I'd hoped I'd caught him prior to my appointment but would learn he'd left. I was impressed with the front office staff here. I was frustrated, but they kept an even tone about themselves and simply did what they were able to do. They were firm about not being able to have an appointment without the referral, but also shifted focus when it became clear I was determined to get them the referral and maintain the appointment. After multiple phone calls, I had all the pieces in place and the DME vendor agreed to return. The evaluation occurred as scheduled - Cara, the physical therapist, was a delight. She was personable, thorough, professional, and remarkably upbeat. She switched gears and I appreciated her willingness to go through with it. I loved her philosophies - she even gave me an explanation of using the phrase "differently abled" that I really respected. She set a great tone and did a great job. She assured me that given the time sensitivity she would get the evaluation done as quickly as possible but with all the needed information. This could have been a difficult experience, but with a top notch front office staff and a wonderful therapist, this ended up being a really positive experience. Cara also gave me a flyer for an amputee support group - and was also mentoring a student. I really was impressed and would easily return.

I was sent here for my back rehab twice now. The first time after my initial disc rupture and then…read morethe second tine after I ruptured it again and had to have surgery. Both times were amazing! These folks really know their stuff and are super friendly to boot! The ladies at the counter always greeted me warmly and with smiles and so did all the rest of the staff. I worked with 2 specialists and both were great at getting me back to moving around again, you can't go wrong with Ryan and Beth! But, really from what i experienced and saw all of the staff took great pride in their work and cared for their clients. And that makes all the difference, you can tell they care.

I've been coming to PT Solutions for six weeks to recover mobility and reduce pain from two broken…read morebones. The staff is amazing, 6 stars. My therapist, Molly, is knowledgeable, friendly and focused through our hourly sessions. Under her care, I have gained most of my mobility back. I have also worked with Elise, who was an excellent provider as well. The entire staff is friendly and greets patients by name when they arrive. Generally, appointments can be adjusted to fit the patients schedule. Parking is easy out front. The location is convenient with easy in/out. I deduct one point for the association with Ascension, who reminds us that money comes first, followed by healthcare. The paperwork is frustrating.

I'd never been to PT before coming to Zionsville PT on the glowing recommendation of my doc. I'm in…read morethe medical field as well, so I tend to be a pretty thorough judge of the patient experience. ZPT checks all of the boxes for me! Elaine is a wonderful, friendly, knowledgable therapist who created a realistic plan from the first time we sat down together and has been very encouraging and motivating throughout the process. You can tell she really knows her stuff and is great at adapting a treatment plan to fit individual patient needs. I signed up for their text communication program figuring it was for appointment reminders, which I do get, but also periodic texts asking how therapy is going and what they can do to make the experience better. What a great place!

I worked for ZPT previously and constantly recommend Elaine to everyone that I know! She is…read moremotivational, passionate, considerate, professional, accommodating and so much more. The office and rooms are clean and private. Scheduling and reminders are prompt and organized. The office has a "home-y" feel and expectations are always exceeded. Elaine goes above and beyond what anyone would expect from a physical therapist as she truly cares about the well-being of her patients.

I have lived with back pain and been a chiropractic patient for 25 years. I needed a more permanent…read moresolution as the pain was adversely affecting my quality of life. After my initial consultation a care plan was developed. From that point on the process was completely seamless. Due to another condition I have, my procedure was a bit more complicated and required multiple disciplines. The communication and coordination from ISG was fantastic. The entire staff at ISG, from the office to the surgeons, are concerned and caring. They are on time and efficient. Something you don't experience in health care often. It's been 5 days since my procedure and the constant pain in my leg is gone. Thank you Dr. Ye, Dr, Robinson, Bobby and Kaitlin. I am so looking forward to a full recovery and a new pain free life. God bless you all!!

I have been a patient of Dr. Arbuckle's for about two years while dealing with lower back pain…read morethat, for a long time, had no clear explanation. Throughout this journey, I have had several injections and two ablations, and through every step, Dr. Arbuckle never gave up on finding answers and helping me find relief. What I appreciate most about Dr. Arbuckle is that he truly listens. He takes the time to hear my concerns, explains things in a way I can understand, and always makes sure I know what the next steps are. Even when something didn't work as hoped, he continued to look for solutions rather than giving up. Chronic pain can be incredibly frustrating and exhausting, especially when you don't have a clear explanation for why you're hurting. Having a doctor who is patient, compassionate, persistent, and genuinely invested in helping makes all the difference. I am extremely grateful for the care I have received from Dr. Arbuckle and would highly recommend him to anyone dealing with chronic back pain. He has truly been a wonderful doctor throughout this entire journey.

This is the second time I have been a patient at Select Physical Therapy. In the past, their team…read morewas very helpful and I found their physical assessments are extremely accurate. They focus on strengthing and repairing the body as it was before or even better. The receptionist and all the therapists are compassionate, friendly, knowledgeable and take your success seriously. They have the equipment, training and skills I'm looking for. My doctor ordered water therapy to assist with my therapy the first time I was a patient. It was amazing as you no more step into the pool than the pain disappears while completing the excersises. I've just completed almost 2 months of therapy and my confidence and balance is returning when I attempt many of the exercises. I have at least another 6 to 8 weeks to correct and restore my physical capabilities. It will take time and hard work to repair my physical coordination and agility. I've been in the hospital 4 times in the past 4 months and inpatient at two rehab centers. Now I'm praying to heal quickly and stay out of the hospital. Select Physical Therapy is helping me regain my strength and body functions I cannot perform. I'm looking forward to returning to at least performing 75% - 80% of my skill sets. Great work done here.

Knock on wood, I have only been a visitor to Forte, and not a patient. But I've known three people…read morewho have been patients at Forte, and all of them have had great experiences here. These patients sing praises about Forte, from the doctors to the nurses to the efficient people at the front desk. From a visitor's point of view, Forte is great. They are very straightforward with their instructions, which I appreciate. Just tell me what to do and what to expect, and I'll do it and expect it. Everything went pretty much according to what they said. They have a smoothly running system here. Visitors can help themselves to the unlimited coffee and water at the coffee and water station. This is where the Little Free Library is located! The waiting room also has multiple seating arrangements, from high-top desks to comfy chairs to love seats. Or, if you need something to eat or drink, there's a cafe on the first floor. (See my separate review for La Verna Cafe.) The waiting room is airy and bright. One thing that's kinda weird is that a "cruise director" comes and talks about what to expect with your surgery ... right in the waiting room, among all those random people. That seems unusual, right? However, there are private rooms that you're taken to when the time comes to talk about your particular case with the doctor. As a visitor who is not a patient, Forte is great. But I've been told that it's also great being a patient here, so there's that.

Very poor experience. Ended up having a totally different surgeon do a knee revision because the…read moreForte surgeon completely dismissed my concerns. The internal med docs handling my care while at Forte were very rude as well.

I recently had rotator cuff surgery and felt as if my shoulder would be stiff forever, that is…read moreuntil I found Carmel Rehab. Let me say this first and foremost. Its nice to go to a locally family owned operation and You can't meet nicer people. Chuck and his crew are professional, friendly, astute & effective. Always welcomed with a smile and a warm hello. Chuck and his staff have done wonders with my shoulder. Great people great location and great service, what more could you ask for!!

Chuck and his team had done an amazing job in diagnosing the source of my shoulder pain. I applaud…read morethem for their high degree of professionalism and expertise. Together, the team has administered a plan of action helping ease the stiffness and pain. I highly recommend this family owned business., The dedication and personal attention were felt from the first time I entered the door with Terry greeting me, Chuck, Jarod, and Sam working together creating an excellent team. I can see why up and coming physical therapists are spending time learning from Chuck. High five to all of you.

The ATI location in Westfield, IN has a great staff and quality care that is the best I've ever…read morehad, and at 82 I've done my share of PT. Caring. Compassionate. I would recommend this staff and facility to anyone needing to regain strength and mobility.

Very awesome and hard working staff. I went for tendinitis/carpel tunnel issues from work, and they…read morediagnosed really quickly, making a plan to rehabilitate my hand so I can properly use it. It's been over 2 months now since I've completed their therapy and I still have no issues now from my hand. Very welcoming people who care and want to help you!