Carolyn Pyle, PA, is exceptionally knowledgeable, experienced, and skilled. Working in tandem with…read moreDr. Jason Cacioppo--who did an incredible job on my cancer and reconstructive surgery--Carolyn handles post-op care with immense expertise. Instead of a one-size-fits-all approach, she carefully reviewed the history of my past three surgeries with Dr. Jason Cacioppo and made the tailored decision to remove only my right JP drain, leaving the left one in for another week. This personalized choice showed me just how dedicated she is to a safe, successful recovery. I truly felt like an individual patient here, not just a number. I cannot thank her enough and highly recommend her!

Going through anything that involves surgery I believe is always an an anxiety producing…read moreexperience, in my opinion. I am thankful when I find staff that are warm, helpful and reassuring. While recently coming to the surgery center for my husband's procedure, I experienced just that. The staff were attentive to us while my husband waited to go back for his surgery, and they even kept me updated with his progress by text which was very reassuring. I didn't know that would be an option. Before surgery, my husband's surgeon even said a quick prayer for us. Because we are religious, it really meant a lot to us that he did. I feel that Community always delivers on their motto and I would not hesitate returning here again if need be. Kudos.

I had surgery on my foot last December and everyone was really nice. Every person from the intake…read morestaff to surgery and anesthesia was very nice and answered questions I had and provided after surgery expectations. Parking was readily available, and directions were easy to follow, coming from Indianapolis to their location.

Great staff and facility. I work in the medical field and this surgery center is well run and staff…read moreis excellent. They are very well run and professional.

Excellent care for my sister Janet!! Medical teams have been exceptionally wonderful!read more

The Community Heart and Vascular center provides Heart Scans for $49. Quick and efficient with an…read moreappointment. They provide results to your scan after about 5-10 minutes. Entire appointment took about 20 minutes.

I'm SO impressed by the entire team here. When I requested an appointment on their website, I fully…read moreexpected that it would take awhile to hear back and figured that it might be hard to find an appointment soon too. Nope and nope! They responded to my request the next day and then offered to book me in for the following week. Amazing, considering how popular they are! Once my appointment was booked, I was emailed a form to fill out digitally before arrival. It helped me prep for the appointment and it was nice to get my insurance info squared away before visiting. They also sent reminder texts and emails, and sent me a COVID screening the morning of the appointment (mini online quiz to say if you'd been feeling sick or not). It was all very seamless! When I visited the office, they checked me in right away and I was brought back right at my appointment time. A PA named Kyler came in to assess my knees and she was super awesome and helpful. I was then brought back for knee x-rays and the x-ray women were SO nice too. As soon as I was brought out of the x-ray room, an attendant brought me back to my room and Dr. Shook came in to assess. He delivered good news (yay!) and was so kind and helpful. He communicated very clearly, seemed very patient, and was open to any questions. He printed off exercises for me to do at home and the attendant brought me to check out. All seven or so people that I interacted with were so friendly and sharp. The whole appointment was very efficient and Dr. Shook seemed to know everyone by name. I would highly recommend this place to anyone!

Kyler and Dr Shook are the absolute best to with for an ACL. Office is clean, stays on time, and…read morecares about their patients.

This is the first time we ever had a visit here for my sons Osteochondroma and the entire staff…read morefrom Imaging to Ortho were really friendly and helpful. We were doing X-Rays within 10 minutes of entering and out of his visit within 45 minutes. I appreciate the promptness and the politeness of the staff here! Dr. Stazzone was great with making my son feel comfortable and took the time to show us the previous x-rays on my sons arm compared to the new ones from today. He made sure we understood everything and that there were no questions or concerns. Thanks to this entire team!

This is a nice surgical center…read more The administrative team are really friendly and helpful. The doctors and nurses are professional. The facility is nice with clean restrooms. They appear to have some kind of coffee service, but I didn't use it. The waiting "hallway" could use an update with more comfortable seating. Over half of the seating isn't conducive to waiting for an hour or more. I did identify some available outlets, but I didn't use them. You'd need your own charger. You get a patient tracking number and can follow the process on monitors in the hallway. That's super handy. Visitor communication is exceptional.

I am really late at listing my review of Hibbeln Surgery Center. I have had a couple of procedures…read morehere over the past couple of years and I wanted to give credit to them for their wonderful care. I felt like I was welcome from the moment I arrived from the ladies at the front to the medical staff in the back. They are all professional and friendly. They answer all your questions and give you plenty of time to collect yourself after your procedure. If you have to have a surgical procedure, I would not hesitate to recommend this place to anyone.

This was my first time experiencing the IU Health North Hospital (specifically the Riley portion)…read more We've spent tons of time at the downtown IU offices over the years. Our son's adenoid removal surgery and mole biopsy landed us here. The hospital itself is full of natural light and plants, giving off a peaceful tone. All of the staff we encountered in the pediatric surgery unit were super sweet and total professionals at navigating a kiddo surgery. I was anxious going into it all not knowing how our four year old would react but they immediately put my mind at ease with all of their childcare specialists and extra bells and whistles (stickers, car "ride" to drive back to surgery, etc).

Since I live in Indy, an awful lot of my IU Health care has historically occurred at either…read moreUniversity or Methodist Hospital. While IU Health is not my tier 1 provider with my insurance, it's in-network. When it came up that I would require another surgery to address an ongoing issue, I began exploring IU Health North in Carmel in the hope that I would find a smaller, more personal care setting without compromising the quality of care I need as a complex patient. I was told to arrive at 8am for a 10am surgery. Registration is on the first floor adjacent to the information booth. The surgery suite is on the second floor. From surgery, I would go to recovery (of course) and then be kept overnight. Parking is free at IU North (NOTE: While I realize it's a bit of a stereotype, I'm not quite sure why the wealthier Hamilton County hospital offers free parking and the downtown Indy hospital does not, but I digress). While this is a bigger hospital than you might expect, I still consider it one of IU's satellites along with Avon, Saxony, Morgan and others. I arrived on time. Registration was simple via kiosk or with a person. Generally, the person is there to ask questions and direct. Once registered, I was sent up to surgery and the hosting area was almost immediately off the elevators. I checked in, got my arm band, and waited for my turn. I was taken back a bit early by a friendly technician. They got me settled in. Then the nurse and, of course, visits from anesthesiology and the physician doing my surgery. I'd informed the team up front of some trauma care needs. I was pleasantly surprised that this information had been clearly communicated and addressed. This doesn't always occur so thoroughly. I was grateful. I was in surgery on time. The surgery went well and I recovered quickly enough that I'm not sure I was even offered water in recovery. They had me on the floor fairly quickly. I got one nurse who was finally able to help me address an allergy inaccuracy. I was on the fourth floor. Interestingly enough, I was on the maternity ward (post partum). Apparently, they use part of the area for overflow. I was only in overnight, however, I didn't have a negative issue with nursing or techs. All were caring, compassionate, and for the most part attentive (I wasn't a high need patient, so it's hard to gauge attentiveness). The food? Definitely average. I took photos for three out of the four meals. The cafeteria downstairs is definitely better. I'm sure it's the same team, but I'd take this over Methodist most days - they get it to you more quickly, it's warmer, and those taking the order are simply friendlier. I figured IU North would be a little more high tech: 1) It's in Carmel and 2) It's a newer hospital having been built in 2005 with a cancer center addition in 2020. Most of the staff didn't seem to know much about the hospital, a weird deficit in terms of building a culture. Easy questions - like capacity and number of beds - were met with blank stares. It took forever for someone to figure out that there's a phone charger actually on the beds (it worked perfectly with my iPhone 16). I'd brought a charging cord believing that would be true, but could never figure it out. Finally, someone did. I was discharged as expected the next day. Discharge was a bit weird as it wasn't done by my nurse for the day. Instead, there was a virtual nurse (an actual person presenting virtually). Quite honestly, I hated it. It was impersonal and they clearly hadn't read my situation (for example, making comments about walking to a footless wheelchair user). I was also surprised no staff escorted me out. Yes, I had a ride. It still felt weird. I got my meds for home from an in-house pharmacy (Noting that I'd told them to send it to my pharmacy). While it wasn't preferred, it was convenient and it was delivered to my room so I could pay. The atmosphere here is calmer, cleaner, and aesthetically more pleasing. It's MUCH quieter. Instead of room bells buzzing, they have a silent system that greatly reduces the noise. Yes, it's still a hospital and hard to sleep. However, it's much improved. I also found the beds vastly superior to Methodist. Overall, I'd call this a good but not great experience. There are still some bugs to work out. However, the care was great - the procedure I needed was actually only okayed for this location recently. I was very pleased with the trauma-informed care and greatly appreciated the quality care for a generally basic but very necessary inpatient surgery.

After recovering from a fire, Magnificat Family Medicine has settled into a new space. I like the…read morenew office even better, located within a medical building. It feels more officially a doctors office and more private than the last location. I had been putting off this check up simply because of Covid. Nothing pressing...I had to have some blood drawn and a quick check up before I could get some needed refills. I was really pretty surprised to see that most staff were not wearing masks, but I had mine and felt confident with my own safety precautions. Signs did state they would wear them if requested. I watched everyone using hand sanitizer just as much as I do and maintaining distance, so I felt comfortable. I believe I have been with this practice for 2 years now. While I like both Dr Casey Delcoco and Dr Amber Hibbert, Dr Amber Hibbert is who I prefer to see most. Maybe it's because she reminds me of a favorite, caring Aunt. She has a soft voice and very caring, nurturing demeanor. She listens empatheticly, validates concerns and I never feel rushed. Having chronic medical conditions and also being a parent of children with special needs, I've had my share of poor medical care experiences in the past. It led to a lot of struggles with anxiety for me, surrounding even seeking out medical care, let alone showing up at the doctor office and asking for my needs to be met. Every visit that I have with this office, I walk away more confident in my ability to take control of my healthcare, because of receiving such empathetic care. There was some employee turn over about a year ago, and I noticed issues like timeliness of prescriptions, refills and insurance authorizations disappeared. That has been a relief. I also cannot end this review without mentioning that their phlebotomist, Gabby, is A+++. I absolutely love her. Draws are always quick and painless with her. My Autistic teen son was extremely anxious about having a recent blood draw, and I reassured him it would be just fine because of Gabby. Sure enough, she was so good with him and he had such a positive experience. This practice also encourages and supports alternative and natural practices, when fitting. They're also supportive of extended and alternative vaccine schedules.

IF you ever get to see the provider, the drs are phenomenal. We have been going here for years…read more However, getting ahold of anyone, and online apts are virtually impossible. When we finally get seen in office, the drs are super knowledgeable! But the experience prior and after are very frustrating. Today I had a virtual apt scheduled for 2:40, it is 3:26 currently. I've tried calling, sending an email and using the app- have not gotten ahold of anyone. The communication unfortunately is absolutely not good :/ Drs knowledge- 100%, everything else.... 20%