Newly diagnosed with a chronic disease, Dr. Odelowo has provided much of my care since being…read morehospitalized. He is patient, very kind, thorough. His office staff and assistant are efficient and professional.

I visited for a specialist appointment. The hospital had ample parking and easy signage to find my…read moreappointment area. I was able to inquire with the registration area which also clarified my directions. The halls were brightly lighted and had soothing photos on the walls. The office was pleasant and the staff seemed friendly and helpful. I didn't have to wait long and I found the Dr to be helpful and engaging. She answered all my questions and did a thorough check up. I will be going back there for testing so may have other aspects to consider in that area, but the office visit was helpful and I would return there as needed.

Wayne the nurse in the ER is very rude and unprofessional. Is not attentive in the patient or…read moreguests needs. Thinks that everything is a joke and is very condescending. Making jokes in a serious environment when asked serious questions. Also broke HIPAA regulations. Spewing out clinical information without my buddies approval while we were in the room. No ROI

From the moment we arrived to even staying past 8 every person we interacted was very patient kind…read moreand understanding with our situation I would definitely be back if I ever need the immediate care again I highly recommend them if you're in a situation and your regular doctor is closed

I've been to this location approximately 3 times. Most recently I came here with my husband who was…read moreextremely ill; serious flu like symptoms. Upon being examined, (Dr. didn't speak the best English so that was a challenge) the Dr. made a call to Hendricks County ER because he thought my husband may have appendicitis. The Dr. also appeared to be afraid of examining my husband because of the vomiting, lethargy and inability to move about without my assistance. An urgent care doctor should expect too see anything and everything in the exam room, right? That being said, the Dr. shouldn't make the patient feel like a disease. Once the Dr. assumed my husband's diagnosis he never stepped foot in our room again (I don't think he could handle the continuous vomiting). Dr. let the nurse handle everything from there on out. Luckily, she was wonderful. 4/5 stars for the caring nurse. My husband and I arrived at urgent care about an hour before closing (in addition to having had a 45 minute drive there) and it took about 10-15 minutes to be taken to an exam room-a reasonable amount of time to wait given the other patients ahead of us. That night my husband and I ended up in the Hendricks County ER. He was diagnosed with the Norovirus, not appendicitis. 4/5 star review because I think patients should be seen based on the severity of their (obvious) ailments. My husband was vomiting violently and couldn't even sit up, but patients were still seen before him, in the order in which they arrived. Dr.'s bedside manner left a lot to be desired.

What an awesome team they have! I'm so impressed and can't say enough good things about the…read moreemergency medical staff who helped me. I had anaphylaxis symptoms which were getting worse every minute, but the check in process was so quick, all I had to do was hand my ID and insurance card and then the next second I was in a room and taken care of by four people. So quick and efficient, they answered questions I had and told me not to worry about anything but getting better at that moment. Their professionalism and work made me feel so secure and relieved. Obviously I don't want to have to go there again, but if you live in the area, know that you can count on them in case you need medical attention!

I highly appreciate all the stall of Saint Vincent hospital particularly in Avon branch the Doctors…read moreand nurses are so kind and professional in their approach to care. they are efficient effective and safe in delivery of care. They are the best and highly recommended . They also follow up their patient after discharge which is commendable. A big thank to all the staff for your great work. Maria Esther 07/21/25

Dr. Ibrahim Abu Romeh, with the Indiana University Cardiologist Group, was the physician I was…read morereferred to after some heart issues. The scheduling was effortless and the appointment was made 2 days after the referral was requested. He is Board Certified in Cardiovascular Disease with hospital privileges at IU Health Methodist, IU Health University and IU Health West. Dr. Abu is also licensed to provide online care in Indiana. He accepts several different insurance plans so check with your insurance company first if you need his services. IU Health West Hospital is located at the corner of Ronald Regan Parkway and West 10th Street. The hospital has free parking and a patient drop-off area but valet parking isn't currently available. The office is just inside the main entrance and masks plus use of hand sanitizer (they provide) is required to enter. The entrance to the hospital and his office is wheelchair accessible. The office staff has always been friendly, professional and helpful. Chairs have been removed in the waiting area in order to practice social distancing. Again, masks are required in all areas of the hospital. Dr. Romeh is very professional and confident with years of experience. Whether at his office or in the hospital he listens carefully to me and repeats back what he heard. He doesn't dillydally but spends enough time to discuss everything necessary and I never feel rushed. Procedures and medication along with his treatment plan are clearly explained. Dr. Romeh allows for and always ask if I have any questions. I feel very lucky he has proceeded as he has with my treatment plan. My quality of life has improved since my procedures. Now, to tackle rehab!

Great service and convenience!! I made an online…read moreappointment and went there and was out in about 40 minutes! Debbie and Kim are both awesome, they listened to my concerns very well both in person and over the phone, and helped me with my issues.

I kept seeing this clinic going to work every day (located in Kroger). So, naturally, when I was…read moresick just last week I decided to visit. I was skeptical. I do not love going to the doctor, but I definitely wasn't getting into my general physician in the next 6 months. I LOVE that you can make an appointment. It made things so much easier and gave me less dread on wait time. The website does tell you current wait time if you are headed in last minute. When I arrived I was shocked to see how tiny the waiting area was, but no one was there so it was just fine. I checked in so easy with the code that was emailed to me. The front desk nurse got my license and my insurance card. She is unfortunately what kept this from a 5 star visit. She could have been much friendlier. I, along with others, are hesitant or unsure what exactly to do when coming there. She was not very friendly... until I got back in the room. Once we got to talking in the room she opened up and was much more friendly. The nurse practitioner was so friendly! She was quick, to-the-point and easy to talk to. She told me to not hesitate to call her if my prescription didn't work (news flash: it did). I would totally go back here in a heartbeat!

This review is for the Cardiac Rehab Department at IU West Hospital in Avon on West 10th Street. It…read morewas suggested by my Pulmonologist at IU Hospital, (downtown Indy) that I participate in the Cardiac Rehab program but not as a cardiac patient since I didn't have diagnosed cardiac issues. They have a program similar to joining a gym. You pay a monthly fee ($28) under their Gym Program. You have flexible appointments, use of the equipment while having the safety of trained professionals only seconds away. You're not hooked up to the monitors but, if asked, they are happy to take your blood pressure and oxygen level. It is truly a safe zone for me and others. I started on the Gym Program but struggled on each appointment. During my second week the techs and nurses noticed the consistent issues I was experiencing. The Cardiac Tech, Jeremy, sent an update to my Pulmonologist suggesting I see a Cardiologist. 2 days later the Cardiologist's office called to schedule a tread mill in the Nuclear Medicine at the hospital. The very next day the Cardiologist called with the test results and scheduled me for the Cardiac Cath lab 2 days later. All this transpired within a 5 day period because the Tech's at Cardiac Rehab pay close attention to their patients. 4 blockages and 2 stints later I feel better everyday. I'm two months into my rehab and I hope to graduate in a few weeks. I am totally grateful as I realize they most likely saved my life, along with my Cardiologist and team. If you need a Cardiac Rehab program I highly recommend IU West Hospital on the Ground Floor. The area is cozy with a laid-back atmosphere and several muted T.V.'s and music playing. The staff consists of Megan, Aaron W., Aaron F. and Jeremy who are terrific at their jobs, friendly and keep a light, enjoyable atmosphere.