If you are an alcoholic or addict, please consider another place. There was only one AA meeting the…read morewhole time. I was in there. It was a horrible experience for me. And I agree with some other people writing their reviews./ it is a holding tank and pretty sure there is insurance fraud going on. If you are alcoholic or addict please reconsider another facility.. I am already medically frail and my blood pressure was very high while in there/ they do not recheck it when they are supposed to. I would consider the stress center or community north for this. Many of the patients need to be there because they are seriously suicidal. And they have to leave sometimes before they are ready. I saw some people get the resources and help they need. I am also a PTSD domestic abuse and rape survivor. I didn't feel safe in that place. My experience was horrible and I'm just going to not talk about it anymore. Just now getting back to some normalcy. And it triggers me. I would definitely recommend somewhere else if you have any of the issues I mentioned. Most of my issues are with Sarah the psychiatric NP. Felt very manipulated to stay in there longer than I had to. I'll write my review and decide what action to take after I calm down and get my blood pressure and my life back to normal.

Methodist hospital didn't treat me like an animal and took care of me. HOWEVER. Dr Shoe delayed my…read morecare 5-6 additional hours. I was so ill. Dr Shoe said I need withdrawal. Dr Shoe was incorrect as I had meningitis, lupus, secondary infection of the skin. Looking forward to reporting you Dr Shoe. I will never forget what you did to me.

Least helpful hospital Ive ever been to. Every-time I go they are never concerned slightly whats…read moregoing on. I have very high pain tolerance and waited two days to come in. I am not dramatic and I try not to bother anyone, and they never take me serious. I was there three hours i told the intake lady my arm was in shoulder and neck was in extreme pain the doctor maybe talked to me for five min and ordered xrays. I put my pain level to be 7 severe and could barely take my shirt off and a bruise developed two days later from the shoulder trauma. He told me it was probably my daughter chin from when I picked her up and to ice it. They wouldn't do anything. After three hours the doctor said nothing was a wrong and take Tylenol, that was literally it. I visibly started to get upset and cry in to which he quickly left and Sharron came in and talked to me. She was confused why I was upset and seemed surprised when I told her the doctor did say anything. She told me it was probably nerve damage since I already have neuropathy and to see my primary physician . I don't take any medication for my neuropathy because they don't usually help, but I was hoping for something until i could see a doctor. The doctor was the least compassionate ass I've ever met. The last time I was here I had an obvious signs of some-type of GI bug , fever, diarrhea, throwing up. I had been sick three days, and finally came in because I couldn't stop puking. I noticed a difference in there attitude when I told them I smoke mary jane regularly. I told them I hadn't smoked in almost a week cause i had been sick. When they released me they told me I had "canaboid poisoning" and didn't release a single triage documents, showing I had a fever and everything else. They also said "I walked out the door with no pain and keeping stuff down". I puked 3 leaving in the span of five minutes and could barely walk. I found out recently I've had ulcers in my stomach as well and they failed to catch those. Another time they told me I didn't have bronchitis I went to another Er and they told me I did. They should be shut down for negligence.

I want to express my heartfelt gratitude to the transformation service for helping my loved one…read moreheal and find a new perspective on life. The restoration team was truly exceptional, providing a loving, kind, and educated approach that went beyond textbooks. Thank you for helping my loved one release some of the trauma and find a path towards a joyful life.

Would never recommend - absolutely horrible experience with this facility, both on the clinical…read moreside and administrative side. My loved one felt unsafe the entire length of stay, was forced to take medication (later we discovered from another doctor was way above the normal starting dose of this medication) and when they tried to leave (went there voluntarily) they were threatened and told they would get a court order to keep them longer. Everytime I tried to call I was told they weren't lable, was with a doctor or in therapy, which we later discovered was not true. After discharge, they sent our bill to the wrong address and then immediately sent it to collections without ever trying to contact us. When we reached out to voice our concerns, they were dismissive and unhelpful. I could go on and on....please don't use them. We came out of this more damaged than when they went in.

Wait times are horrible, but management probably isn't aware of it because they don't enter your…read morechart to the system until right before you go back so it looks as if you only waited 5 minutes! Never asked to sign in/time in. We had been waiting an hour and 35 minutes before chart was ever entered. Then called back in 5 minutes for dot physical work up. Waited another hour and 10 minutes to be seen by the doctor. Back office Staff was friendly and attentive! Front office lacking..several times the front desk was unattended for very long periods, phone rang and rang people standing around to check in or turn paperwork in for a very long time but no one at desk to attend to them. We we here a total of 3 hours and 45 min. For a DOT EXAM. Obviously zero accountability for customer service! Having worked in occupational medicine for over 26 years with one of the larger providers in the Indianapolis area it saddens me to see how the companies are now being serviced by this company

Being in operations management and process improvement, this place was an absolute nightmare. Staff…read moreneeds more training, I heard several verbal HIPAA violations while I was there, and their overall process needs an overhaul. Staff were consistently chit chatting instead of putting patients first, sometimes even WHILE taking care of patients. Overall lacking basic professionalism. My physician took 45 minutes to enter my room, after a two hour lobby wait and lacked even the most basic social skills. Didn't even introduce himself. I had to wait another 15 minutes just to get my paperwork so I could finally leave. Worst healthcare experience I have ever had, and I have to deal with the FAA. I'll never be going back.

This is a nice surgical center…read more The administrative team are really friendly and helpful. The doctors and nurses are professional. The facility is nice with clean restrooms. They appear to have some kind of coffee service, but I didn't use it. The waiting "hallway" could use an update with more comfortable seating. Over half of the seating isn't conducive to waiting for an hour or more. I did identify some available outlets, but I didn't use them. You'd need your own charger. You get a patient tracking number and can follow the process on monitors in the hallway. That's super handy. Visitor communication is exceptional.

I am really late at listing my review of Hibbeln Surgery Center. I have had a couple of procedures…read morehere over the past couple of years and I wanted to give credit to them for their wonderful care. I felt like I was welcome from the moment I arrived from the ladies at the front to the medical staff in the back. They are all professional and friendly. They answer all your questions and give you plenty of time to collect yourself after your procedure. If you have to have a surgical procedure, I would not hesitate to recommend this place to anyone.

From the moment we arrived to even staying past 8 every person we interacted was very patient kind…read moreand understanding with our situation I would definitely be back if I ever need the immediate care again I highly recommend them if you're in a situation and your regular doctor is closed

I've been to this location approximately 3 times. Most recently I came here with my husband who was…read moreextremely ill; serious flu like symptoms. Upon being examined, (Dr. didn't speak the best English so that was a challenge) the Dr. made a call to Hendricks County ER because he thought my husband may have appendicitis. The Dr. also appeared to be afraid of examining my husband because of the vomiting, lethargy and inability to move about without my assistance. An urgent care doctor should expect too see anything and everything in the exam room, right? That being said, the Dr. shouldn't make the patient feel like a disease. Once the Dr. assumed my husband's diagnosis he never stepped foot in our room again (I don't think he could handle the continuous vomiting). Dr. let the nurse handle everything from there on out. Luckily, she was wonderful. 4/5 stars for the caring nurse. My husband and I arrived at urgent care about an hour before closing (in addition to having had a 45 minute drive there) and it took about 10-15 minutes to be taken to an exam room-a reasonable amount of time to wait given the other patients ahead of us. That night my husband and I ended up in the Hendricks County ER. He was diagnosed with the Norovirus, not appendicitis. 4/5 star review because I think patients should be seen based on the severity of their (obvious) ailments. My husband was vomiting violently and couldn't even sit up, but patients were still seen before him, in the order in which they arrived. Dr.'s bedside manner left a lot to be desired.