Top rated ob-gyn! There is a reason why she is voted "Best…read moreof Indy". The office staff is professional, the facility at St. Vincent Women's Center is lovely and clean. The scheduling system is easy to use. And the communication between the Breast Center and the physician's office is great. I had my routine annual mammogram and physical, the mammogram results were with Dr. Hirsch within a day. It's great not to have to wait for results. And mist importantly, Dr. Hirsch has a great bedside manner. I have never waited long in the exam room, and she is engaging. She's clearly very intelligent but in the most friendly manner. She is thorough and careful. I feel like I get great care and I never feel like she's rushing, even though I am aware that her practice is quite busy.

First off I will start with the positive. Dr.Thomas is very intelligent person. She is proficient…read morein interpretation of lab results and formulation of plans of care. However, when it comes to education of her patient and operation of her office, she comes off very abrasive and condescending. Rather than attempting to have a conversation about the treatment she is prescribing, she gives you "generalized" papers that appears as though they were just copied from a book. The patient is pressed quickly for payment and feels rushed out of the office. Voicemails (questions) and online questions go unanswered. It makes the patient feel unvalued and unimportant. I have never seen any office staff or other patients in the office while I am there. Seems very odd. She has had conversations with her vendors/computer providers with me in her office. She was very pushy to the point of being extremely rude, not to mention a waste of my time. While I value her expertise in her field, I cannot continue to go to her. She doesn't know how to run a medical practice, which is sad, given her obvious knowledge of her subject matter.

Shiela Thomas is amazing and cares. she has went above and beyond for me and my hormones lol. I…read morecould t ask for a better medical specialist to work with.

The family care center next to the bowling alley is where I was seeing Dr. Bledsoe for almost a…read moreyear. Her staff wasn't very quick at answering questions and almost every month I had a problem getting my prescription filled because they forgot to call it in. Dr. Bledsoe was recommended to me because "she really takes her time to get to know you and wants to help you get better." That was from my male roommate. My boyfriend and I started seeing her around the same time and he had great reviews about her too. I had nothing but trouble (because I'm a female?) from her and her office. In the last month, she stopped my anti-depressants without calling me to tell me or ask me to come into the office. I've found another doctor.

I was with another doctor for 6 months with abdominal pain, nothing done. I switched to Riverview…read moreMedical Group with Dr. Bledsoe, Dr. Walker and Dr. Smith. The wheels were put in motion for me to be referred to specialists and a diagnosis was made. Thanks to this group. They don't sit around. They work hard and it shows in the excellence of this medical group.

I love being cared for by rapheal center patient care is very important there. But what I will say…read moreis the pharmacy ladies have always been kind and patient except one young lady she seems to be bothered by questions being asked about you medication one would seem to feel rushed

I started going to Raphael Health Center in 2004 for prenatal care and have continued to take my…read moregirls ever since. They have top quality physicans and healthcare providers that get to know you personally. I appreciate the time taken and timeliness of their appointments, which you can get the same day by calling at 7:30 a.m. Their building was renovated several years back and added a dental clinic, which I've used as well. There is a psychologist on staff for families who need an appointment to work through issues, such as adolescent challenges. They've recently added an online service to allow you to request refills and records or appointments at your convenience.

If you want to see her for an appointment, be expected to wait over a month. I found it difficult…read moreto discuss concerns with her too.

Having had a recent leg injury that led me into several sessions of wound care and physical…read moretherapy, I knew that it was time for me to take seriously my need to locate another primary care physician. After a false start visit with an IU Health physician I was referred to by the clinic, I decided that this was the perfect opportunity for me to explore my curiosity with Franciscan Health. I've always heard positive things about Franciscan Health and as someone with a ministry background, though not Catholic, I thought this type of setting might be a healing environment for me and my hope was to find a physician with whom I could build a trusting relationship so that I could avoid my usual avoidance of healthcare. Dr. Willfond is actually employed by the Franciscan Health organization and only recently joined the Cityway practice. Prior to this, I believe she was in a practice near County Line Road on the Marion/Johnson County border. As a sexual assault survivor, I will admit that whenever possible I try to use female providers, though it's certainly not always possible. For primary care, however, it was certainly my hope to find someone either close to my home or close to my work. The Cityway offices are right next to the Irsay YMCA just south of downtown. I work a little over a mile away. The building houses several Franciscan clinics including a lab, sports medicine, massage, radiology and others. The primary care offices are on the first floor. I'd considered one other Franciscan physician, but I got immediately turned off when the first words out of their mouths was "the doctor doesn't prescribe pain medication." Fortunately, I didn't have that experience with Dr. Willfond's office and that's definitely the last thing on my mind. While she's relatively new to this location, she did bring some patients with her and she did have about a 5-week wait for an initial appointment. As I had some urgency due to the leg injury, I definitely attempted to get in more quickly and actually was contacted and was able to get in 11 days earlier than my original appointment after a cancellation. I was impressed that they not only took note of my need, but they did the follow-up. The building does have paid parking, which is validated, but if you have mobility issues while driving you should know that you'll have to grab your parking ticket on the way in and you'll have to insert your ticket and validation on the way out. However, I found it worked seamlessly. There's several accessible parking spots up front and they are ADA compliant. The entryway includes automatic doors as this is a relatively new complex. As you enter the clearly marked clinic entrance, the reception desk is on the right and there's a couple small waiting areas. I was impressed with the intake call and they also called and did pre-registration that saved me, as a slightly spastic paraplegic, from having to write on those small forms the day of the appointment. I received a short video to watch prior to my appointment that basically explained what to expect and how to be prepared. I was taken to my room on time, or at least within five minutes of on time. The room was a bit small and not quite what I'd prefer to see in terms of wheelchair access. If I'd needed to get on the table, that would have been challenging, but it seemed both the nurse and Dr. Willfond adapted well. The rooms are bright and cheery, only minimally decorated and, of course, they have the Franciscan identifiers (a cross) above the door of each room. I don't know if Dr. Willfond had read my record in advance, but she was clearly informed and that gave both of us a good place to start from. As I specifically mentioned my leg concerns, I was impressed that she assertively wanted to see the leg as wrapped by my physical therapist. While the office isn't as well equipped with wrapping supplies, she made sure to re-wrap it and offered understandable clinical opinions and recommendations. Dr. Willfond listened thoroughly and even offered me sort of a "last chance" mention any other concerns. While primary care visits are always tight, I never felt rushed. In fact, handling the wrap was more involved than she expected but she followed through and addressed my concerns. It is my hope that she'll grow into a "safe" place for me to be authentic about my health and my disability while allowing someone to watch for health and skin issues. She was intelligent, informed, kind and felt safe but not in an artificial way. The nurse, as well, was absolutely top notch. If you need labs done, they have a walk-in lab on the second floor. This appointment was exactly what I'd hoped for and I was relieved that Dr. Willfond agreed to be my primary care physician.

I absolutely love Doctor Morgan.. She is a wonderful Doctor, however her support staff is…read moreunbelievably incapable of accomplishing simple tasks.. Such as making appointments, returning phone calls, sending referrals, they are completely rude and I wish Doctor Morgan knew it but they intervene my emails. I hate to put such a horrible review attached to Doctor Morgan "the morning appts for chemotherapy people in the afternoons are for radiology people and since you're not doing either I'm not sure what to tell you" quote from Linda in her office staff. I guess Im the end of the list when it comes to treated as a patient. Sure would be nice to know about my test results from the doctor instead of not being told it all..

I had emergency surgery last November and had lost a lot of blood. Dr. Morgan really did a lot to…read moretry and figure out where it came from and then to get my blood count back to normal. It's been six months and she is still on the case. My numbers are all pretty good now but I still don't feel great. She has been really good about finding me some alternative medicinal approaches by suggesting a natural-path, acupuncture & natural supplements. She is awesome, never quits working for you and I'm so glad to know that if I ever have a serious blood illness I have a great doctor to take care of me!!

The nurse Practitioner seems to be very knowledgeable and very kind. She has taken out extra time…read moreto explain different things to the patient. They care for people with different insurance plans and really seem to care about the reputation and quality. Occasionally I've had some appointment to fall through the cracks but usually the staff has been on point. I have really enjoyed the visit with them today. I feel they really care about their patients. I definitely would recommend.

My daughter and I transferred to this facility from California. We had our first appointment March…read more5th and they sent the medical release to Pasadena And set me another appointment 1 month out so my daughter can get her immunizations. When we came back on April 6th the let me know they had not received her release or any information from California so they would only be able to give her a flu shot. The Medical Assistant said let me make sure it was sent to the right fax number she pulled up the fax confirmation sheet and showed me I was appreciative that they kept these things. So she re faxed the form 2 more times and the California doctors office wasn't getting it.(want to read my review on the California doctors office dr Raul Grover Pasadena CA) I was On the phone with the California office for an hour trying to tell them their FAX IS CLEARLY BROKEN so they finally sent me another fax number to another office to try and guess what... IT WORKED! So they finally sent the records over after they wrote down the wrong fax number. They office staff was so supportive the entire ordeal took me about an hour and a half to get the form and then they were able to give my child her immunizations and she can finally start school. I absolutely loved the staff and their dedication to helping me get the information needed. THANK YOU!!!

Restore Your Core Physical Therapy is groundbreaking and truly life changing. The quality of care…read moreall of the physical therapist display in their daily routine with their patients is out of this world! The way in which the physical therapist meets all of their patients needs on a personal level is unheard of in the healthcare world and you can truly tell the difference in their office as opposed to other practices in the area. Working in the office has been an exceptional experience for me and the way that I am treated is exceptional. The way the physical therapist treat me and others who walk through the door is unique and personable. I truly am blessed to be apart of such a wonderful team of amazing women with the upmost knowledge in their profession. I can't wait to try PFT when I am not here working

Some of their therapists are great, some very much not so. When I asked to not see the latter, I…read morewas sent dozens of page-long texts from management "explaining" why solving my pain wasn't the main goal. When I asked management to call me instead of sending so many texts, they went silent. I decided to seek care elsewhere and found out that their prices were exploitive, in addition to their aggressive management style. As they say, "believe people when they tell you who they are" - their paperwork was down right rude, with several pages of billing disclosures - I should have sought care elsewhere rather than deal with this office in Carmel.