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    Meridian Medical Group

    4.0 (1 review)

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    11 years ago

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    Infusion Therapy Center @ Methodist Medical Plaza - Waiting area

    Infusion Therapy Center @ Methodist Medical Plaza

    5.0(2 reviews)
    4.5 mi

    Excellent care and their professionalism is above and beyond…read more I would recommend them to anyone who is in need of their services

    This was my first visit to this Infusion Therapy Center at Methodist Medical Plaza at Eagle…read moreHighlands. The medical plaza is conveniently located off of 465 and West 38th Street (behind LA Fitness) with a large parking lot for all of the Methodist/IU Outpatients. There's a covered drop off and pickup area plus many handicapped parking spaces available. Each building's address number is huge so each address is easy to find. The Infusion Center is located on the 2nd floor with elevators just steps from the main entrance. I was warmly greeted by a friendly woman as I entered the office. Check-in was quick with only a couple Covid forms to complete. My wait time wasn't lengthy until I heard my name called. Barb, my nurse/phlebotomist, was personable, knowledgeable, gentle and terrific at her job. I've been told by so many phlebotomists and nurses I'm not an easy stick. You would never have known that by how easily, smoothly and quickly Barb worked. I didn't even feel the needle go into my arm. For me, once my IV is in, it's all downhill from there since I dread not knowing if it'll be an easy or hard stick. Barb was truly amazing today and made the process stress-free. Time went quickly and before I knew it, the infusion was complete and I was on my way. I highly recommend using this Infusion Therapy Center at IU Methodist Medical Plaza. Parking is FREE and plentiful, the facility is extremely tidy and clean, easy to access with friendly and talented staff plus no long distance walks that I had to deal with downtown at IU Simon Cancer Center. I'll definitely return to this location for my next appointment. Thank you Barb for a painless and stress-free visit.

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    Infusion Therapy Center @ Methodist Medical Plaza - Large building numbers easy to see

    Large building numbers easy to see

    Infusion Therapy Center @ Methodist Medical Plaza - Business Card

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    Infusion Therapy Center @ Methodist Medical Plaza - In Plaza II

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    In Plaza II

    Concentra Swohc

    Concentra Swohc

    1.0(3 reviews)
    7.2 mi

    Wait times are horrible, but management probably isn't aware of it because they don't enter your…read morechart to the system until right before you go back so it looks as if you only waited 5 minutes! Never asked to sign in/time in. We had been waiting an hour and 35 minutes before chart was ever entered. Then called back in 5 minutes for dot physical work up. Waited another hour and 10 minutes to be seen by the doctor. Back office Staff was friendly and attentive! Front office lacking..several times the front desk was unattended for very long periods, phone rang and rang people standing around to check in or turn paperwork in for a very long time but no one at desk to attend to them. We we here a total of 3 hours and 45 min. For a DOT EXAM. Obviously zero accountability for customer service! Having worked in occupational medicine for over 26 years with one of the larger providers in the Indianapolis area it saddens me to see how the companies are now being serviced by this company

    Being in operations management and process improvement, this place was an absolute nightmare. Staff…read moreneeds more training, I heard several verbal HIPAA violations while I was there, and their overall process needs an overhaul. Staff were consistently chit chatting instead of putting patients first, sometimes even WHILE taking care of patients. Overall lacking basic professionalism. My physician took 45 minutes to enter my room, after a two hour lobby wait and lacked even the most basic social skills. Didn't even introduce himself. I had to wait another 15 minutes just to get my paperwork so I could finally leave. Worst healthcare experience I have ever had, and I have to deal with the FAA. I'll never be going back.

    Meridian Medical Group - medcenters - Updated May 2026

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