Been here now multiple times now and made purchases of all sorts. I have been pleased with the…read morecustomer service both around the store and at the front desk. I miss the discount area which I guess is online now ‍ did some window shopping my last time in and have some ideas for my next purchases.

In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

i went into the far mington on sunday, june 7th all upset because i had a holder for a knife and…read morehad been trying to get what was ever inside of it out for the past two days. the manager, saw that i was seemingly distressed and called the sales person, sean. i explained to sean that there was something wedged in the case and i had been trying everything to "poke" it out. sean, put the case in his hand and hit his hand against the case real hard 'pop;pop;pop'....and out it came in 3 seconds!! what a relief. i thanked sean and the manager, courtney for their persistence. respectfully submited, phyllis battisti

Todd kicked Me and my friends out for taking a ball out of something already open and threatened to…read morecall the cops on us for asking a couple of question. Joey was the same. He said "shut the f*ck up I could care less." for asking how to leave a review. We weren't aloud to go back in or we would get the cops called and was very unfortunate because I had recently got a couple hundred dollars to go buy a fishing rod and some clothes but I could go back in. I was unable to spend my money there.

Great service and a solid selection of men's and women's clothes! The sweatpants are my favorite…read more All the people are super helpful. Will be back!

Woman in store treated us like criminals. We were not allowed to pick up product, only she could…read moretouch it. Other people in the store could toich the product, we were not allowed to. She followed us around the store asking questions, she also said she didnt think we could afford the membership.

Service was very fast! Thea was really nice and helpful! I was looking for a good pair of walking…read moreshoes and she greeted me right away! Yes the value was high but let's hope my pair will last.

I called days ahead to see if they accept appointments; they do not…read more I asked if I came on a Tuesday around 1:30, how busy they would be. I was told people get served in the order they arrive, but that would be a slow time so it should be fine. I arrived at that time, a Tuesday around 1.30 during a non-school vacation day. Signing in on the sheet by the door, all names above were crossed off giving the impression we would be next. 4 people were in mixed stages of trying on shoes with only 1 employee on the sales floor. He avoided looking at me. Within a few minutes, 1 patron bought her shoes. Great, I thought. Closer to getting fitted for needed insoles and new sneakers! A man walked in, went over to the employee asking for a particular person. 'That's me' said the employee. 'Have a seat and I'll be with you shortly'. The employee NEVER acknowledged me. Waiting was a waste of time given I was going to be passed over. I left. Not enough employees to take care of all the patrons. And a sloppy system of who gets taken care of, when. This happened Tuesday 3/24/26.

"Closing time you don't have to go home…read moreBut you can't stay here" (Semisonic) Eblens started out when two friends (Ebner and Leonard) collaborated to open a clothing store in New Britain in 1949. Their modest store grew into locations in five states, with 18 in their home state of Connecticut. But in mid June, it was announced that the entire chain is closing. We visited the Westfarms Mall location today, and saw a big colorful selection of sneakers, athletic clothes, hip hop fashion, streetwear, etc. I saw plenty of big time brands like Nike, Adidas, Jordan, Fila, Timberland, Puma, New Era, Champion, Polo, Nautica, Tommy Hilfiger, The North Face, and Kappa. Their selection of team licensed/team logo'd ball caps was amazing- there were easily a hundred different hats on the main wall behind the sales counter. I had a nice chat with a guy meticulously shopping for the "right" Yankee hat he wanted to wear for a trip to NYC. There are plenty of sales going on now, and we found a nice one- some beautiful color T shirts. They were V -Necks and Crew Necks priced at $6.99 and $7.49. We bought four of them for a shade over $30. Bottom line? Hustle over there and check them out before they close their doors forever.

Always a variety of shoes and colors, great customer service. There's even a whole women's side of…read morethe store, if you're lucky you'll find a good sale on some of the shoes or socks.

Stopped by today to get a new pair of shoes and Chris was so helpful and personable! Thank you…read moreChris!

Came here to check out the different hats for Family. They have a variety of selections to choose…read morefrom and different sports team memorabilia. The staff will help size you as well

Rude people, I purchased a hat with embroidery. The embroidery was was awful and they would not…read moretake item back. Don't even bother with this store mark my words you will be unhappy with purchase if there is embroidery involved. They don't even offer a refund when is a really bad embroidery job no responsibility what so ever person was upset and rude that I even wanted a refund for a shitty embroidery job. They don't show examples of fonts to the customer and the embroidery was high and wasn't even placed where I wanted it. If you're looking for a crappy embroidery job on a hat this is the place to go. If you want employees to scream at you, ask for a refund?????

I went to get my son a new helmet for high school, but didn't want to break the bank, as we bought…read morea helmet for his club team that hadn't come in yet. The college-aged gentleman who was working, didn't seem too interested in helping us and was only willing to sell us the most expensive helmet in the store. I explained our situation and he basically pushed us out of the store. I might have to buy equipment from here in the future, but I am very hesitant, due to how I was treated. As a specialty sporting goods store, the needs of the customer should be embraced, and employees are expected to be able to recommend the appropriate equipment for all price points. Do better.

What I know about Lacrosse can fit in my pinky fingernail. I know American Indians played it a long…read moretime ago. I know the great Jimmy Brown from the NFL played college lacrosse at Syracuse. I know its big on Long Island and in Maryland. That's about it. But I also know that my 13-year old cousin from California is a big lacrosse guy and plays on his high school's lacrosse team. I also know we'll be visiting him soon. So when my wife had the brilliant idea of visiting Lacrosse Unlimited in Avon to see what cool stuff we could get for him, it seemed like a great idea. It sure was! I figured they'd have lacrosse sticks and balls, and of course they did. They also had lacrosse T-Shirts, sweatshirts, gym shorts, wool caps, socks, games, books, and everything lacrosse. Hell -they even had lacrosse greeting cards. The young guy that waited on us was super -he basically walked around the whole store and looked at what a 13-year old might like. He was very helpful and personable, and it was evident that he sure loved the sport, So if anyone in your personal world is a lacrosse guy or girl, this is a place you really need to visit. Even if its just for the lacrosse birthday card!!