In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

First time coming to the store and it wasn't sure what to expect, but it's for any outdoorsman or…read morewoman who likes good quality gear There's 100% satisfaction guarantee for up to a year and they also have a buyback program for anything used to sell as a secondhand item at a lower price There's a bike shop that will service your bike, they have a bunch of camping gear, cold weather gear, clearance clothing items. They also have a backpack section with somebody that can help you go over the different backpacks, the correct way to wear them and the different options when buying.

Like everyone else I was searching for a treadmill in the midst of the pandemic. I came across…read moreTotal Fitness because I'd heard good things about the place. We got there as soon as it opened and there was one person manning the entire store. He was incredibly helpful in explaining the differences and features of the treadmills even though he had tons of work as he had just returned from vacation. We ended up picking one and he was also very honest in setting expectations for delivery (especially since there was none to be had right away). He also suggested a mat to protect my floors. Once it came the delivery guys were friendly and competent in advising me on where I could put it and also how to maintain it going forward. They set everything up and I didn't have to worry at all. Definitely Total Fitness for high quality product and excellent customer service!

Total Fitness Equipment exceeded my expectations! Their knowledge about the products helped me make…read morean educated decision. I chose a Landice treadmill with the ortho upgrade and am extremely happy with its performance. Delivery was within a week and well done. They were on time, courteous, and careful with my purchase and home. Given the size and weight of the machine I am glad I received professional delivery and setup. For anyone currently looking, Landice has a great promo going on. The quality and warranty are excellent. https://www.landice.com/

I called days ahead to see if they accept appointments; they do not…read more I asked if I came on a Tuesday around 1:30, how busy they would be. I was told people get served in the order they arrive, but that would be a slow time so it should be fine. I arrived at that time, a Tuesday around 1.30 during a non-school vacation day. Signing in on the sheet by the door, all names above were crossed off giving the impression we would be next. 4 people were in mixed stages of trying on shoes with only 1 employee on the sales floor. He avoided looking at me. Within a few minutes, 1 patron bought her shoes. Great, I thought. Closer to getting fitted for needed insoles and new sneakers! A man walked in, went over to the employee asking for a particular person. 'That's me' said the employee. 'Have a seat and I'll be with you shortly'. The employee NEVER acknowledged me. Waiting was a waste of time given I was going to be passed over. I left. Not enough employees to take care of all the patrons. And a sloppy system of who gets taken care of, when. This happened Tuesday 3/24/26.

I was experiencing a ton of foot pain. At the end of each day, my big toe joint would be pulsating…read moreand sore. I was considering seeing a doctor and gearing up for the possibility of surgery. Before I jumped to medical intervention, I decided to go to Fleet Feet to see if anyone could help me. I figured if anyone had experienced with foot pain, it would be runners. An employee, Dave, had me hop on two pieces of tech that measured my feet, gait, and walking pattern. He was able to identify my size, arch height, foot width, and level of stability. Apparently, I was wearing the wrong type of sneakers and lacked arch support. He fitted me with insoles and a few weeks later, wide toed sneakers. Since then I have had ZERO pain! I realized I had been wearing the wrong type of sneakers my WHOLE LIFE. I am genuinely amazed at how much easier running, walking, even standing is now. I owe Dave my life. Thank you guys so much!

I've been shopping at DSW for years, and overall it's still a solid place to find quality shoes…read morewith a wide selection. On my latest visit, I found exactly what I needed without too much hassle, which is always a win. That said, it feels like the discounts and deals that DSW was once known for have scaled back a bit. It used to be easier to find deeper markdowns or snag something under $50, but now you have to dig a little harder--and even then, the deals aren't quite what they used to be. The clearance section felt more picked over than usual, and the pricing structure can be a little confusing at times. Still, the store was clean, organized, and the staff was helpful. If you know what you're looking for and keep an eye out for rewards or promotions, you can still score a good deal--it just takes a bit more effort than it used to.

To preface, this review is not towards the Plainville store, as they have great customer service…read moreand friendly staff! However, I tried using a sale discount online about a month ago, but it excluded ASICS. I find it odd a shoe store would exclude a brand, but that's ok. ASICS are the most comfortable to me considering I have a heel spur, and one foot that had surgery. Just to offer my opinion to consider including ASICS, I sent a message to their customer service via email. The following day, I received a nice response from Yelena, acknowledging my inquiry and to please send them the pair I was interested in, along with my size and they would be happy to honor the sale. A few days later I replied along with a screenshot and the size. I reached out twice over the next couple of weeks and never received a response. I then sent a regular letter via mail requesting feedback. Zero response. I wasn't looking for exceptions to begin with, but why offer if you aren't going to back it up? I'm not sure how you simply ignore a customer, but that appears to have taken place here.

Service was excellenT. Owner is very friendly and helpful. The prices were excellent. I couldn't…read moreask for a better buying experience!

Great service, no pressure. I spent nearly an hour with someone there asking questions about a…read morepurchase I told them I wasn't going to make for about a year. They went above and beyond in answering my questions, and I'm looking forward to buying from T&M when I buy my first pool table!

Great customer service!!!!! Called to have the pool table…read morecloth stretched, they were there the next day and did a great job.

I heard a lot about this store from friends and had to check it out…read more Wide variety of workout shoes/sneakers, athletic clothes and water bottles for the whole family. Staff was available to answer questions and the line at the register moved quickly. I like the layout of the store, it's very easy to find what you are looking for quickly. The prices were higher than I was expecting, but in line with other stores.

Lots of clothing & shoes priced really well! Name brands such as Columbia, North Face, Adidas, Nike…read moreall at discounted prices.

This store is bright and clean. Friendly staff. The clothing seems to be made for ages 40 +. I…read morefound some great pieces on sale!

I wanted to take the time to let J.Jill know what an excellent experience I had in the J. Jill…read morestore in Glastonbury, C.T. (140 Glastonbury Blvd. Suite 11 Glastonbury, CT) today. The store manager, Susan Jordon, was so upbeat, energetic, friendly, and made my shopping experience one of the best I've had in a very, very long time. I came in to return an order of 4 pants I purcahsed online as a first time customer at J.Jill, I wasn't sure what size to order. Susan simply explained that I was ordering way too big and helped me find the perfect work pant for my new job. She set me up comfortably in a fitting room and brought me endless options to try - taking all the guesswork out of shopping, she picked out items that she thought would fit me well. Once we found the perfect fit, she found the pant in every color they had and went above & beyond to find me the only black pair left in a back stock room (double checking the computer inventory one last time before checking out). She was so friendly & kind - she was a complete joy to shop with. You don't run into this level of customer service at most retail stores. Susan is a tremendous asset to your brand and the company would do well if she traveled to other stores to spread her contagious attitude and friendly service! Job well done, Susan! If you're looking for a new wardrobe, or to simply put a functional outfit together - Susan is your gal! Thanks again, Susan!