i went into the far mington on sunday, june 7th all upset because i had a holder for a knife and…read morehad been trying to get what was ever inside of it out for the past two days. the manager, saw that i was seemingly distressed and called the sales person, sean. i explained to sean that there was something wedged in the case and i had been trying everything to "poke" it out. sean, put the case in his hand and hit his hand against the case real hard 'pop;pop;pop'....and out it came in 3 seconds!! what a relief. i thanked sean and the manager, courtney for their persistence. respectfully submited, phyllis battisti

Todd kicked Me and my friends out for taking a ball out of something already open and threatened to…read morecall the cops on us for asking a couple of question. Joey was the same. He said "shut the f*ck up I could care less." for asking how to leave a review. We weren't aloud to go back in or we would get the cops called and was very unfortunate because I had recently got a couple hundred dollars to go buy a fishing rod and some clothes but I could go back in. I was unable to spend my money there.

Been here now multiple times now and made purchases of all sorts. I have been pleased with the…read morecustomer service both around the store and at the front desk. I miss the discount area which I guess is online now ‍ did some window shopping my last time in and have some ideas for my next purchases.

In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

I visited Mickey in a search for a baseball cap and discovered there was a wide variety, but none…read morewith the Boston Red Sox or UCONN logo that I desired. Rest assured Mr. Flynn I did not depart empty handed after discovering a pretty nice selection of T-shirts by Comfort Colors. These were offered at a lower price than those previously purchased on Amazon.

North face, Columbia, shoes, all of your major clothing brands and footwear…read more Seasonal sales and competitive pricing HOWEVER, their 14 day return policy should be extended.

Stopped by today to get a new pair of shoes and Chris was so helpful and personable! Thank you…read moreChris!

Always a variety of shoes and colors, great customer service. There's even a whole women's side of…read morethe store, if you're lucky you'll find a good sale on some of the shoes or socks.

Great service and a solid selection of men's and women's clothes! The sweatpants are my favorite…read more All the people are super helpful. Will be back!

Woman in store treated us like criminals. We were not allowed to pick up product, only she could…read moretouch it. Other people in the store could toich the product, we were not allowed to. She followed us around the store asking questions, she also said she didnt think we could afford the membership.

Service was very fast! Thea was really nice and helpful! I was looking for a good pair of walking…read moreshoes and she greeted me right away! Yes the value was high but let's hope my pair will last.

I called days ahead to see if they accept appointments; they do not…read more I asked if I came on a Tuesday around 1:30, how busy they would be. I was told people get served in the order they arrive, but that would be a slow time so it should be fine. I arrived at that time, a Tuesday around 1.30 during a non-school vacation day. Signing in on the sheet by the door, all names above were crossed off giving the impression we would be next. 4 people were in mixed stages of trying on shoes with only 1 employee on the sales floor. He avoided looking at me. Within a few minutes, 1 patron bought her shoes. Great, I thought. Closer to getting fitted for needed insoles and new sneakers! A man walked in, went over to the employee asking for a particular person. 'That's me' said the employee. 'Have a seat and I'll be with you shortly'. The employee NEVER acknowledged me. Waiting was a waste of time given I was going to be passed over. I left. Not enough employees to take care of all the patrons. And a sloppy system of who gets taken care of, when. This happened Tuesday 3/24/26.

Really bummed out - I went here today (admittedly it's been a while) only to find The Run In to…read morehave gone outta business. The store is empty and currently being renovated. I will miss miss this store, I bought my very first pair of running shoes here .....

The fire is gone. I…read moreremembered The Run In as one of those iconic holes in the wall that all the elite runners knew about and flocked to. Back when I ran marathon I would buy my shoes from nowhere else. That was 25 years ago. Today I took my daughter there for an early Christmas present. That was a mistake. We arrived at 11am and sat waiting until John opened his door a half hour late. As a courtesy we gave him a few minutes to settle before walking in and were greeted with almost a scowl, made to feel like we were an inconvenience. He had my daughter take off her shoes, asked her size and without another word produced a couple models for her to try and walked away. Trying to make small talk with the man to hopefully engage him a little, as a retail shop owner should be, was next to impossible. Top this all off with door handles that haven't been washed in at least 25 years. The inside in disrepair, smelling like a men's locker room with half empty shelves and what was there strewn about like a bachelor's pad. Positively the worst retail experience I've had in a very long time, perhaps ever. My advice to John is sell the place while he still has a shred of brand equity left in the name and call it a day. He clearly didn't want to be there and this was clearly not the place I remembered. My daughter and I walked away feeling very sad for John, very upset with the whole experience, and bought elsewhere. P.S. I tried to post this review at Superpages and was censored. Any 5 star rating seen there for The Run In is completely manufactured. Don't believe it.

Didn't know this place was so close to me. It's hard to find cleats for little kids. The guys…read morewere all nice and extremely helpful. They did have a limited stock but my daughter still had two different shoes to try out. Even though her favorite color is pink and it's hard rationalizing with a 6-year-old that comfort is better over color I made her try them both on and she actually chose the blue ones because they were more comfortable. Would definitely come here again.

Good deal going on this weekend for Memorial Day. Most of the running shoes they have are specific…read morebrands and more of a specific style, namely the minimalistic, lighter shoes. This type probably works for many people, though I personally need a more robust shoe and need to go elsewhere. I wasn't particularly impressed by the help we received today. We had to stumble through figuring out the best size and explicitly ask for advice on which shoe to pick. Maybe I am nostalgic for the olden days, where I'd get lots of attention in a brick-and-mortar shoe store. I guess if you're ok figuring out some things for yourself, the selection here is good and worth checking out. The store includes coolers, backpacks, helmets, water bottles, field hockey sticks, and lots of apparel.