This is store is MUCH nicer than the FSA location. The FSA location is inside of FSA while the…read moreGlastonbury location is inside of a small shopping complex with a lot more things to do around it. The actual store itself is nice and new. I will be shopping at the Glastonbury location from now on.

This store is fine but watch out for bad service. I asked for shoes in my size and they brought me…read morea size too small but I couldn't read the tag bc of the tall heal. Then were unable to exchange the next week. I asked if they had my size and they did so it was literally just someone not doing their job. They suggested contacting Nike. I expect that at dicks or modells but for the price of these products they should be putting the shoes on my feet like a new balance or soundrunner

Didn't know this place was so close to me. It's hard to find cleats for little kids. The guys…read morewere all nice and extremely helpful. They did have a limited stock but my daughter still had two different shoes to try out. Even though her favorite color is pink and it's hard rationalizing with a 6-year-old that comfort is better over color I made her try them both on and she actually chose the blue ones because they were more comfortable. Would definitely come here again.

Good deal going on this weekend for Memorial Day. Most of the running shoes they have are specific…read morebrands and more of a specific style, namely the minimalistic, lighter shoes. This type probably works for many people, though I personally need a more robust shoe and need to go elsewhere. I wasn't particularly impressed by the help we received today. We had to stumble through figuring out the best size and explicitly ask for advice on which shoe to pick. Maybe I am nostalgic for the olden days, where I'd get lots of attention in a brick-and-mortar shoe store. I guess if you're ok figuring out some things for yourself, the selection here is good and worth checking out. The store includes coolers, backpacks, helmets, water bottles, field hockey sticks, and lots of apparel.

In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

First time coming to the store and it wasn't sure what to expect, but it's for any outdoorsman or…read morewoman who likes good quality gear There's 100% satisfaction guarantee for up to a year and they also have a buyback program for anything used to sell as a secondhand item at a lower price There's a bike shop that will service your bike, they have a bunch of camping gear, cold weather gear, clearance clothing items. They also have a backpack section with somebody that can help you go over the different backpacks, the correct way to wear them and the different options when buying.

Staff very helpful Excellent selection of the brooks shoes I…read morewas looking for. Location excellent Prices ok and in alignment with other stores but not much cheaper Leaving positive review due to the quality service received

Todd kicked Me and my friends out for taking a ball out of something already open and threatened to…read morecall the cops on us for asking a couple of question. Joey was the same. He said "shut the f*ck up I could care less." for asking how to leave a review. We weren't aloud to go back in or we would get the cops called and was very unfortunate because I had recently got a couple hundred dollars to go buy a fishing rod and some clothes but I could go back in. I was unable to spend my money there.

Service was very fast! Thea was really nice and helpful! I was looking for a good pair of walking…read moreshoes and she greeted me right away! Yes the value was high but let's hope my pair will last.

I called days ahead to see if they accept appointments; they do not…read more I asked if I came on a Tuesday around 1:30, how busy they would be. I was told people get served in the order they arrive, but that would be a slow time so it should be fine. I arrived at that time, a Tuesday around 1.30 during a non-school vacation day. Signing in on the sheet by the door, all names above were crossed off giving the impression we would be next. 4 people were in mixed stages of trying on shoes with only 1 employee on the sales floor. He avoided looking at me. Within a few minutes, 1 patron bought her shoes. Great, I thought. Closer to getting fitted for needed insoles and new sneakers! A man walked in, went over to the employee asking for a particular person. 'That's me' said the employee. 'Have a seat and I'll be with you shortly'. The employee NEVER acknowledged me. Waiting was a waste of time given I was going to be passed over. I left. Not enough employees to take care of all the patrons. And a sloppy system of who gets taken care of, when. This happened Tuesday 3/24/26.

Wonderful store and great staff. Great selection of sneakers. It was my first time visiting the…read morestore, as I am not from this area. I'm so glad I chose to go as they had a great selection of sneakers and were very helpful, knowledgeable and patient. I would definitely go back there.

The lack of customer service and I won't name them directly, not only with us but other customers…read morethat I observed was beyond below average. I am a repeat customer and will NEVER step foot into a Fleet Foot store ever again. There is way too much competition in the local CT area to deal with the individual in this store. It's also not like their prices can't be found elsewhere in the area. They were better when they were Marathon Sports not sure what happened.

I went to get my son a new helmet for high school, but didn't want to break the bank, as we bought…read morea helmet for his club team that hadn't come in yet. The college-aged gentleman who was working, didn't seem too interested in helping us and was only willing to sell us the most expensive helmet in the store. I explained our situation and he basically pushed us out of the store. I might have to buy equipment from here in the future, but I am very hesitant, due to how I was treated. As a specialty sporting goods store, the needs of the customer should be embraced, and employees are expected to be able to recommend the appropriate equipment for all price points. Do better.

What I know about Lacrosse can fit in my pinky fingernail. I know American Indians played it a long…read moretime ago. I know the great Jimmy Brown from the NFL played college lacrosse at Syracuse. I know its big on Long Island and in Maryland. That's about it. But I also know that my 13-year old cousin from California is a big lacrosse guy and plays on his high school's lacrosse team. I also know we'll be visiting him soon. So when my wife had the brilliant idea of visiting Lacrosse Unlimited in Avon to see what cool stuff we could get for him, it seemed like a great idea. It sure was! I figured they'd have lacrosse sticks and balls, and of course they did. They also had lacrosse T-Shirts, sweatshirts, gym shorts, wool caps, socks, games, books, and everything lacrosse. Hell -they even had lacrosse greeting cards. The young guy that waited on us was super -he basically walked around the whole store and looked at what a 13-year old might like. He was very helpful and personable, and it was evident that he sure loved the sport, So if anyone in your personal world is a lacrosse guy or girl, this is a place you really need to visit. Even if its just for the lacrosse birthday card!!

I walked into SoundRunner today. Located in Glastonbury,CT. It was busy but not overly crowded and…read moreI was made contact with that someone would be with me in a moment. I did not have to wait long at all. Emma took care of me straight away. I had old running shoes with me a another pair I recently bought on Amazon which did not fit right. Both pairs had brought me so much foot pain that I realized I need expert assistance if I was to continue running. Comfort is EVERYTHING and so is having a person who is knowledgeable to get my feet to that happy place. Emma took an aetrex foot scan of my feet and asked me questions, looked at my old worn running shoes and went straight to work to find me the perfect pair. I'd like to note while she was out back searching, I took note of the Soundrunner team. They were all so nice and engaging and EXTREMELY Professional. Friends, they all knew their stuff! They get it! Just like Emma they are all proficient in their work! Everyone should have this experience! Knowledgeable, helpful and friendly thru and thru. Emma came back with a few boxes of the brand I was inquiring about. By the way socks do matter! A good pair of running socks makes all the difference when trying on shoes. Don't bring grippy socks like I did. Once Emma gave me a pair of perfectly fitting socks I could feel the difference in how my shoes fit and felt. So I tried on a few pairs and we discussed what felt good and what I was looking for in each pair I tried on. Then Emma announced she had an idea of a pair that might be what I was looking for. People! She was spot on! I was so happy and relieved! And the shoes are home with me! I am definitely going back! I LOVE SOUNDRUNNER. Great staff, no pushing to make a sale, friendly and engaging and a WILLINGNESS to spend the time with you and find your perfect shoe! Prices are reasonable and I'd like to add I also picked up the right running socks for my feet. Thank You Emma and team! Definitely going back again!

Mama needed a new pair of shoes. Okay, a new pair of sneakers for my daughter. Went here after…read moretrying a couple of different stores that didn't have many options in my daughter's size. As you would expect, this store had a lot of options. The man who helped us was very patient and took a lot of time to help my daughter find a pair of shoes she liked. She even used the treadmill a few times to make sure the shoes were comfortable for running. This place is not cheap, but the service is good and the goods are high quality. Shoes will cost you over $100. They have Darn Tough socks for about $18. Running clothes and accessories too.

Earlier today I brought my elderly friend in for shoes. She is extremely overweight and had…read moreAlzheimer's and limited mobility. We were helped by Jason the salesman. He went above and beyond to take care of her. He saw she had difficulty getting out of the chair and got her a cushion to make it easier for her to get up. He suggested shoes, got her peds since she doesn't wear socks, put them on her scary feet. He went above and beyond to help her. Although she didn't find any shoes I wouldn't hesitate to go back there again if Jason was there to help. Footprints is lucky to have an employee like him! I wish I could give more than 5 stars!

I haven't visited this store in a number of years but saw it across the street while having…read morebreakfast at the diner and decided to stop in. It was completely empty on a Sunday morning. It's kind of off the beaten path so I hope they get more traffic. It's a cute store and they have a nice selection of shoes for kids. I found a nice pair of new balance sneakers for my daughter as well as socks, a winter hat and gloves. My mom wanted to check out their Clarks selection. I didn't look around too much but would recommend checking them out if on the turnpike. Service was friendly and prices for the items I looked at were reasonable.