The process was seamless. Stopped in, got a quote, and scheduled for the same week. Dropped my car…read moreoff, it was ready by the next day. Everyone is very nice. Highly recommend!

We used this company to design and install the glass for our zero entrance large walk-in shower…read morewhen our bathroom was remodeled. The final result was wonderful. I highly recommend this company.

For starters they had the best price. They showed up earlier then had been scheduled. I was amazed…read moreat how quickly they got my car done. Both guys were awesome, I'm extremely happy with the end result and highly recommend them.

Phoned them. They got back told me they don't do rear windows on a truck as old. Nothing ventured,…read morenothing gained.?

I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

They took my car keys with them and never returned them…read more On Wednesday, they installed a new windshield on my car and left with my keys, which included both my house and car keys. At first, I thought I might have misplaced them, so I called the company the next day. They told me they had accidentally taken my keys and would return them. They didn't bring them back on Thursday, and when I called again on Friday, they said they were closing for the weekend and wouldn't be able to do anything until Monday. It is now after 5:00 PM on Monday, and my keys still haven't been returned. Unfortunately, I now have to contact the police. I'm beginning to question whether this is even a legitimate company.

I have used Joe at JC several times with different vehicles. I have found JC to be honest and…read morereliable and his prices lower than others. Highly recommend him!

Dropped the car off at the shop. Brad told me he'd handle all insurance company issues and that I'd…read morehave my car back in about 2 weeks. True to his word, I got the call a day early and he dropped the car off at my house the next day and it looks fantastic. They did a great job and I highly recommend them.

Had my Lexus repaired here. Phenomenal experience. Very professional. Made it very seamless as…read morearranged rental as well.

Reasonably priced, fast service and friendly and knowledgeable staff! Called requesting a tint…read moreappointment on a Monday and they scheduled me on Tuesday. They tinted front windows and added windshield brow and it was finished within 2.5 hours! Will use this company again.

I had a ceramic tint done on my 2020 Acura TLX, as well as a full detail. The tint looks great, and…read morethe car shines like new! Anthony and the crew did a fantastic job; they called midway to address an issue with my foggy headlight and were clear about the upcharge. Overall price was reasonable for the work. I'll take my car back when it needs another deep clean for sure.

So I wanted to be upset (wait until you see the timeline) but the staff is so pleasant to work…read morewith, it averaged back out. The scheduler/receptionist is awesome and the techs both at the shop and mobile were professional. 4/2 - chip 4/3 - got a next day appointment. Great! Repair failed (ok, it happens) 4/10 - canceled appointment: replacement windshield came broken. Boo! Ship things better Safelite! 4/15 - repaired! Yay! Oh wait...couldn't calibrate it successfully. Frustrating because instructions start to ensure your car has gas bc the tech may need to drive it to calibrate so...if my hilly neighborhood impacted the self described "wonky" app, then drive my car to a flatter place (which there is 200 feet away) 4/22 - finally fully repaired So subtract a star for corporate shipping and subtract a star for not finishing the calibration by driving to a flatter spot. Add back in a star because everyone was truly helpful and worked to reschedule appointments as soon as possible.

Super disappointed and frustrated with the West Chester, PA shop. Called the main number and tried…read moreto get a quote and schedule something, only to be left on hold for 30+ minutes and then rep that picked up told me I'd have to go online to get a quote and to schedule anyways! Went online and set up appt. for 7/13 for a tech to come out to my business office to fix a small chip in the windshield of my 2025 .Purple series Subaru BRZ. Didn't hear anything at all from them (except for text confirmation that it was on their schedule for that date / time frame) so I called at a little after 4:30 pm to see if they were still coming. Was advised by one rep that they were indeed still coming and she argued with me that they would not have promised any specific window because it depends on their other jobs, so I'd need to just keep waiting. Then another rep came online and advised me that "something came up" and I would need to be rescheduled. Ugh! As if that was not annyoing enough, I asked for a call back from the West Chester shop manager, only to be told I'd just need to call them (and guess what? Their number goes straight to the national customer service line anyway, so I'm right back to square one! The biggest insult was receiving a text message at aroudn 5 pm, telling me that my appointment had been rescheduled for the next morning, and that I would be taking my car in to their shop over in West Chester. Huh???! Who consulted with me on this? Do they think I do not work? Pretty ignorant of them to never reach out, then to just reschedule me and tell me I need to go to them at a certain day / time without even checking with me first! I am appalled at their customer service (or really, lack there of!) I do NOT recommend Safelite in West Chester PA. And as a small business owner myself, I ALWAYS give a business a chance to make things right first, before I would even consider writing a negative review. But these schmucks have had more than ample time to reach out to discuss this wth me, and haven't. They obviously do not care one bit. In hindsight, I should have read reviews on Google and Yelp first, before even trying to contact them. There are MULTIPLE reviews here stating the same things; they don't show, they damage vehicles, their communication is lacking to non-existant. All the same issues I have been experiencing with them. And the owner's response to other reviews? "Sorry for letting you down". That's it??? Seriously! Safelite West Chester owner: You're a cocky little ahole and your actions speak louder than your words by far! If you truly cared and were sorry, you'd do your best to make it right and CHANGE your ways. I hope you are forced to shut down sooner than later for your extreme lack of customer service. Corporate needs to step up their customer service and demand better of their franchise owners or kick you to the curb.

An act of vandalism left our side car window broken on a record-breaking cold week. After dealing…read morewith a lot of negative people that made me feel like I was inconveniencing them, the two ladies I spoke with at Scott Albin Glass were pleasant and took the time to explain how the glass replacement process worked and how the insurance company will handle this. They never made me feel dumb or like I was wasting their time. Not to mention that they got back to me within five minutes with a quote - which came in $100 cheaper than the more popular, national company. AND they did not charge to come out and fix my vehicle at my house because we were within their service area. They called me first thing the morning they came out to tell me they were on their way, and my mom - who was here to give them the keys - said they handled everything themselves and were kind. Not only did they fix my window, they vacuumed out the glass inside the car! All of this was on one of the coldest days of the year. I will ALWAYS use them for my glass needs - both auto and residential. They act like they want your business and they followed through on everything they promised. THIS is the benefit of choosing a small business.I will recommend them to everyone.

They don't answer their phone and instead direct you to text them. (This is for the residential…read moreglass side of the business, not the automotive). Not even a response to the text. While these folks are more local I ended up using Pro Glass where they do answer their phone and do a quick and affordable job of the work.

WOW!!! Zach and his crew turned our fun weekend ride into an incredible show car!! So excited…read moreabout the enamel coating to protect the paint and rims!! When we picked it up we received a new cleaning products, buckets and a tutorial on proper washing (who knew?!?) I'm not sure who beamed the most....Zach, me or the car (seriously, it was the car!!)

JUST WOW! I really have no words to describe my pure joy at the result! I am so grateful to Zach…read moreand his team for the PAINT CORRECTION and CERAMIC COATING done to my Tahoe‼ I bought her used with some wear and tear. Now she looks brand new. Better than I could have dreamed, honestly. Thank you!