As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

NYCH did great work for me on a tight deadline! And at a reasonable price too! I'll use them again…read moreif I ever need to without hesitation.

Highly recommend. They stand behind their work, they follow up, and they get the job done…read more Good communication, great evaluation of problem and outstanding ability to resolve problem. Trust worthy Company and people. Very pleased and will continue to use and recommend.

This is a professional data recovery company. Highly recommend without reservation. Ken Freedman…read moreand his team were able to recover my data quickly and in a snowstorm. This is a true company that delivers quality and service. My insurance business is now back to life. Once again, your help was truly appreciated and valued. Kindest Regards, Richard.Weisglas

I spent something like 8 hours trying to fix my computer having "black screen" issues, when I…read morefinally relented and decided to call Flash Tech. They were very transparent about what the costs might be despite it being difficult to diagnose what the issue might be so I appreciate that greatly. I brought it to them and they had the issue figured out very quickly and gave me a partial refund since it was so quick which was very kind. So thank you Flash Tech!!

I spoke with Bill on the phone, and he answered all of my questions while sharing advice regarding…read moremy computer. The transparency in the conversation and honesty gave me better insights into the steps to take.

I had Christian come to my house to help navigate through some issues and the service was…read moreincredible, quick and he obviously knew what he was doing. He also fixed my wife's lap top. I highly recommend them and I should have done it months ago. alan geisenheimer

Hi we emailed you with all the stuff you put in the pc with facts and prices and you guys wore…read moresaying we lied. That was so rude we went through the whole pc we can even bring it in to show. We asked what's the next step and you guys have not responde

I really don't write reviews normally but Tekhattan's service was just amazing!…read more My super heavy custom built PC stopped working. I contacted Tekhattan for their on-site service on Saturday around 6pm. They had two technicians (Dan and Alex) out to me that night. The technicians were very courteous, friendly and knowledgable. They were able to set up a time that would fit my schedule; they diagnosed my computer in less than 24 hours-- with their diagnosis they helped me find out what the problem was regarding my PC. Although I decided to move on without their further help, the technicians are bringing my extremely heavy PC tower back to me at my most convenient time. Thank you so much!

i had a great experience with Alex and co. Ironically, i have geek squad to thank. I was on hold…read morefor 18 minutes! While i was waiting, i contacted Tekhattan and Alex answered. He was very calm, very nice. He asked me about my problem and showed up a few hours later. I must have sounded pretty desperate because he had a plan, AND a back up plan, AND Daniel, his associate (showed up shortly Alex arrived). I have a store in Chelsea and my computer data...mui importante! Not only are they extremely good at what they do, they were very reassuring. i felt very comfortable. At my request, Alex called me at 10:30pm to let me that they were successful in recovering my data. They were a perfect antidote for an awful situation. Just awesome!

I would like to start this review explaining that I always hear people complain about how "mom and…read morepop" stores can never survive with the advent of the "big box" stores and there are many people who will actually boycott the "big box" stores in favor of the little guy. I decided to give this place a try because I felt a neighborhood store would provide the friendly service that most would expect. My HP laptop was just shutting off and we decided that we needed to see what the problem was. I called the store and was told that we would recieve a free diagnostic check. That was the highlight of the experience. We brough the computer in and was told they would look it over and let us know what they find. After a few days we called the shop and was told there they thought it was a virus but needed to confirm. If this was the case, we would be looking at $95. That was worth it. After calling back, they mentioned that this could possibly be the motherboard, a $200 + job where my response was, we might as well just replace the laptop. After a few more days we were told that they believe it was a virus and would have the laptop in a few days. If you notice, the canned response was "a few days". My wife finally called them on a Tuesday and they said it would be ready the next day. She tried calling in the morning and even went to the store. The gates were closed for the majority of the day. When she called back in the evening, we were told that "they were in"!! The gates were closed but they were in, very interesting. We were told that they would definitely have it the following day (Thursday). When my wife asked what happened the day before they told us that there was a "family emergency". So which was it, a family emergency or you were there with the gates down? Not a great business move to lie to your customers. Finally, Thursday had arrived and I told my wife that I would pick it up. It was supposed to be ready that afternoon. When I got to the store, sure enough, it was not ready. It was "90 %" ready which for me was just ridiculous. The owner stated that he told my wife it would be ready between 5-7 which is B.S., as stated, he said the afternoon. I then asked in a calm voice, "is this how you normally do business?" and was told, "yeah, this is how we do business!". No sooner, the owner then got loud with me and told me to take my computer and get out of the store if I am going to yell. Funny, I never raised my voice. In any event, I took my computer home after wasting nearly 3 weeks for nothing. Really surprised that this guy was such a jerk and would recommend that if you are looking for computer repair, try Staples or the Geek Squad. I wish I could give this place no stars!!

I tend to acquire things that break shortly after I get them. My poor dog broke his leg three days…read moreafter I adopted him (not my fault). I spilled water on my laptop weeks after buying it (pretty much my fault). In the case of the latter (though wouldn't it be exciting if they also offered vet services?), it was Park Slope Computers to the rescue. A highly rated repair shop walking distance from my house? Yes please. They correctly diagnosed the issue, special-ordered me a new keyboard, installed it in under an hour when it came in, and did it all for much, MUCH less than I expected to pay. And NICE people. My break-related bad luck aside, there's nowhere else I'd trust my computer with.

I factory restored the Microsoft surface all by my self and the glit that I was complaining about…read moresince I got it from you disappeared. How come it worked when I did it (and it was NOT a hardware proble!!!!)

They were very responsive! The first point of contact was a woman and she seemed to be…read moreknowledgeable. She asked for the issues, laptop model, and she got back to me with a quote pretty quickly. The repairer called me promptly to discuss the problem and explained to me the actual issues with my laptop. He gave me a few options and listened to my request. He also was accommodating with the pricing and he picked up and dropped of my laptop for me. I truly appreciated their service! I was able to get my laptop fixed and back within a couple of days. I paid $65 to fix a laptop hinge.

Adam @ SYSUT is a modern day Sherlock Holmes when it comes to computer sleuthing. He takes the time…read moreto fully investigate the issue(s) in question, and expertly solves the mystery of your broken computer using his deductive skills. That, plus reasonable pricing and efficient turn-around makes this repair experience worry-free! Steve K.

highest quality of knowledge, communication and customer service…read more diagnosed, evaluated and guided me to make the best choice for my situation I highly recommend them as trustworthy, knowledgeable and professional in the service they provided me