1. The JMOR Connection, Inc.

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Franklin Lakes, NJ

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The JMOR Connection, Inc.

2.9 (7 reviews)
Ultra High-EndData Recovery, Computers
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12 years ago

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10 years ago

Called for information regarding Bother printer repair and was very satisfied with explanation of service and charges. Very helpful.

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I've came to Yufixit a few times over the years. After dropping my phone over the weekend they were…read moreable to fix it today within twenty minutes at a decent price. Would def come back here again.

Brought in my MAC, an old Dell laptop, and several DVDs that I wanted transferred to a thumb drive…read more I needed to install the new OS for my MAC and didn't have enough room, so brought my computer in for them to clean out old files and install the new OS. Instead, they charged me $150 to install a new hard drive with more memory and failed to install the new OS. When I ran the update at home, I was locked out of one of my profiles. When I brought the MAC back, the man said, "What did you do?" and acted like I did something wrong for installing the newest update. I told him he didn't do what I had asked him to do. He fixed it, after mansplaining to me, and then told me he should charge me but was going to give me a break. The DVDs were going to cost $300 to transfer to the thumb drive, so I said I'd wait. He had told me it would cost me $80 to try and get any data off of the Dell laptop. So I left the computer there and said I'd comeback for the hard drive. To be fair, this was in April. I went in today to try and get the hard drive, and at first, they said they didn't know what I was talking about, and then tried to insist they had given it to me (they didn't) and then finally just said, "Well, we don't have it". If you choose to go here, get EVERYTHING in writing!

ITProServ - Rebranding our company name from MyPCGuy, LLC to ITProServ. Same great customer service.

ITProServ

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Gio was outstanding…read more He helped resolve multiple issues with my monitor and printer efficiently and professionally, and what stood out most was his approach - calm, clear, and genuinely customer-focused. He explained everything in a way that actually made sense, without jargon or unnecessary complexity. Technology isn't anyone's best friend, but Gio has a rare ability to make it cooperate. He troubleshot quickly, communicated clearly, and made the entire process stress-free. I'll absolutely be reaching out to Gio again in the future and would recommend him to anyone looking for reliable, knowledgeable, and refreshingly personable tech support.

I consider myself tech savvy, but I needed help beyond my means. My house was pre-wired for…read moreinternet access, but the prior owners never hooked the wires up. Residential network help isn't easy to find so I was just guessing when I called Gio at ITProServ. Basically, I pulled a few people off the internet for Bergen County, made sure there weren't horrible reviews listed somewhere and just went for it. I promised myself that I'd leave reviews so others in my situation can get some more clues. Gio was great to work with. Super nice guy (which helps when you're bringing someone into your home) that got my job done efficiently and effectively and for what I think was a fair price. I think my job was on the small side and I know he talked about some big jobs that he has. I recommend giving Gio a call.

Micro Center

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(235 reviews)

$$

Micro Center has everything imaginable. More than Best Buy, which also concentrates more on…read moreconsumer electronics in general. The repair centers at both places are just as good. Micro Center has parts I cannot get elsewhere, such as an RJ-45 to USB adaptor. I tell my computer clients to go there. I do LAN systems. I also teach CompTIA courses.

I rarely leave negative reviews, but my experience with Micro Center in Paterson, NJ, has been…read moreincredibly frustrating and disappointing. On August 15, I visited Micro Center because my Lenovo laptop was having issues powering on. I went there specifically because I needed professional assistance. Instead of recommending a diagnostic service, an employee instructed me to purchase a replacement battery from a third party and bring it back for installation. Trusting their expertise, I followed those instructions. After spending my own money and waiting for the part, I returned to have it installed, only to discover that the laptop still wasn't functioning properly. I was then informed that I needed a different battery costing approximately $230. My biggest frustration is that proper diagnostics were never recommended during my initial visit. Had the situation been handled differently from the beginning, I could have avoided wasting so much time and money. After explaining my concerns, a service supervisor named James offered to reduce the replacement battery's price by $100. I appreciated this gesture and felt we were finally reaching a reasonable resolution. However, I later received a phone call informing me that the service manager had overridden the discount and that I would have to pay the full price. What truly crossed the line was being told to "kick rocks" and take my business elsewhere if I wasn't satisfied. I was shocked by how disrespectfully the situation was handled. No customer seeking help should be spoken to that way. After nearly two months of dealing with this issue, I've spent money unnecessarily, made multiple trips, and still don't have a properly functioning laptop. I wasn't asking for special treatment. I simply wanted the business to acknowledge what happened and offer a fair solution. I've decided to take my laptop elsewhere rather than continue doing business with a company that handled my concerns this way. I strongly recommend that anyone considering Micro Center's repair services ask for a complete diagnostic assessment and written confirmation of recommended repairs before purchasing any parts. Unfortunately, this experience has completely changed my opinion of Micro Center, and I cannot recommend their service department based on how I was treated.

The JMOR Connection, Inc. - datarecovery - Updated October 2026

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