My car broke down unexpectedly on my way to work and I needed a Towing service. The staff was…read moreprofessional and helpful from the moment I called. The dispatcher offered a realistic ETA and the driver arrived as scheduled. He took such fantastic care of my automobile, and got it safely to my preferred car repair shop. I loved cheap cost and clarity of communication. Even with the conditions it was a smooth, hassle free experience all the way through. It's great to know there's a reliable towing company out there for emergencies. I would use them again for sure.

Absolutely do NOT use this towing company. My vehicle only needed a tow due to a bad starter--there…read morewere zero issues with OEM Clock Spring(Steering Angle Sensor) estimated at $1,083 to repair and the car is not drivable. The driver clearly failed to properly secure the steering wheel, which is basic towing procedure. This level of negligence is unacceptable. What made the situation worse is the company's complete lack of accountability. They denied responsibility and refused to provide their insurance information so I could file a claim. That alone says everything about how they handle their mistakes. This experience was beyond frustrating and completely unprofessional. If a company damages your vehicle and then refuses to take responsibility or even cooperate, that's a huge red flag. Save yourself the headache and go with a reputable towing company--this one is not it.

Absolutely worst towing company. Showed up over 2 hours late. Lied about the arrival time to my…read moreroadside assistance company as well as me. Then one of the office workers ( possibly the owner) had the nerve to say f** her and cancel the tow after I voiced my concern over being told they would be there to pick up my car multiple in 10 minutes. However when the driver finally showed up Chris he was very courteous and Stephanie the secretary was very polite as well and she apologized for whomever the gentleman in the office was obscene behavior

Y'all!! We blew BOTH passenger side tires when my amazing wife decided to take on a curb. During…read morerush hour. We called signature towing and about 45 minutes later, Tony showed up. Not only was he amazing, he even thanked me for my Marine Corps service after seeing my sticker on my car. He got our car over to Discount Tire where they fixed us up in what I'm pretty sure is a record time. Thank you, Signature Towing for helping us out and making sure we were taken care of and huge shoutout to Tony for your kindness and professionalism. We will absolutely only use this company in the event we ever need a tow again!!

I have done a damage / missing item claim on them towing my car.I called multiple time to no avail…read morecannot get the right person ,on top of that they gave me wrong email address,transferred me to line that have no voicemail.it's been a month Of me calling.

Had a GREAT experience with M2! It's never a good day when you need to call a tow truck, but M2…read moreshowed up fast, loaded up my truck & even hooked up my cargo trailer! They dropped the trailer at my house & took my truck straight to my mechanic. The driver, Bryan, was also awesome! Can't say enough good things about M2 Towing! Thank you guys!

On time, with extra care for my car. I need to get to my…read moremechanic only 3 miles from the house. The drive was very prompt on time and with extra care will go a long way. You get what you pay for.

My car died in the middle of rush hour traffic and I called for a tow. Response time was fantastic,…read moredriver was there right on time as they said they would be. He drove the car carefully and saw that it was securely delivered to the repair shop. Communication throughout the process was great and cost was fair. I like the professionalism and the touches. The entire operation was coordinated and well oiled. This company made a difficult break-down bearable.

I inadvertently locked my keys in my car while getting coffee before work and my phone battery was…read morepractically dead too of course. I was looking for a towing company in my area that provided auto lockout services and came across this firm. The dispatcher was really patient, even though I was definitely flustered and ashamed about the scenario. Technician was quick to come and had my car unlocked in a matter of minutes without hurting anything. He was friendly and professional and didn't make me feel stupid for the mistake. The best part is he checked to make sure everything worked perfectly before he left. I've since utilized them once for fuel delivery when I ran out of gas on a long drive. Same good service both times. They care about assisting others not just about getting the job done. There are not many roadside assistance companies you can depend on for services like auto towing, lockouts, battery service and fuel delivery. I have contacted their response times have been fantastic every time. They have shown themselves more than once and I have already saved their number in my phone. That peace of mind makes a tremendous difference when dealing with unforeseen vehicle troubles.

Was charged an extra $100 for forcing my car out of park. Upon arrival to dealership, mechanic…read morestated the park actuator was broken, which was presumably caused by towing, costing me an extra $1000, when all that was originally was needed was a new battery to fix my problem. The towing company denied the action that they charged me for, but refused to refund it and proceeded to yell at me for simply asking for their certificate of insurance, which they refused to provide.

Everyone from the dispatcher all the way to the guys who picked my vehicle up was kind,…read morecommunicated well, prompt, & got the job done quickly. Another company left me waiting on an appointment we scheduled & never showed up. Eastlake was right on time & cost less than I was quoted from the first company.

A pretty solid tow company my only issue was we had miss communication with the price but they did…read morehonor the said price over all a good towing company I would recommend them very good quality and value of a tow!

Good price response pulled straight up not a long wait even referred me to a mechanicread more

My girlfriend car broke down on me while trying to drop off family home and once triple A canceled…read moremy tow they would provide I needed a fast response for a tow truck since it was late when they canceled. Found this company and they were very fast and it was a good price and the guy was very informative and his service was great, wasn't awkward at all and he was very punctual! Definitely recommend!