I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

Jake was fantastic. He is incredibly knowledgeable, professional, and calm, cool, and collected,…read morewhich was especially appreciated after we had been dealing with so many frustrating AV and internet issues in our house. He quickly figured out what was wrong with our existing setup, moved us over to fiber optic, and simplified the entire system so it is easy for us to use. The difference has been huge. Our internet is now incredibly fast in every room of the house, and everything finally works the way it should. Jake went above and beyond throughout the entire process. I cannot recommend him highly enough for anything AV-related in your home.

Got Ethernet and fiber runs at my place and they were able to do it with minimal visible…read moreinterference and were affordable!

Absolutely top quality service, professionalism, speed and elegant work. Full WiFi in home with…read morelots of concrete where a pinpoint or mesh solution wouldn't work. Cable Shmable hooked me up with top of the line, (commercial grade, consumer simplicity), Ubiquity system that has tremendous coverage AND speed. They came highly recommended not as simply and A/V company, but rather network architects that can do everything low voltage. I'd highly recommend Karim (owner who came out himself for a bid within two days of my request) and Cable Shmable. His team that did the installation are also excellent. 10/10 for any AV, network, WiFi you may need. Top notch. 100%.

I had an incredibly weird issue where some of my home outlets work and some do not and some were…read moreflickering in and out. The breaking point was when the internet became unreliable because the power was unreliable and the stove stopped working. I contacted Alex and he said he could send someone over that same day. He was transparent about the pricing before the job began. When his team member (Ming) came over he was thorough and transparent about what he found and Alex came over to assess himself. Turns out one of the main line coming into the house on the verge of burning out and thus the other 110v line was trying to compensate which caused it to also overload. This explained why the 240 outlets were not functioning. Our electrical was just old and the age caught up. He gave a reasonable estimate and fixed it by the end of the day. In passing, I also mentioned that although our stove worked, it seemed that it's power fades as I use it more and he was able to determine that line was under gauged for the load and was a fire hazard. Looking up the prior setup before my recent renovation, I see that they had incorrectly reduced the stove line from 40amps to 30amps. Alex and team was able to solved that problem as well, giving me updates along the way and providing very easy to understand explanations. This was an annoying problem plaguing us for years! Again, the pricing is very reasonable and the quality of work is exceptional. I highly recommend Alex Tong and his team.

We hired Eminent Electrical for a major and expensive project to replace our old knob-and-tube…read moresystem with a brand-new, grounded electrical system. Our top priority was the safety of our home and family as we had a less than a 1 year old at home. What we discovered post-completion was frankly terrifying, and the company's subsequent non-response is completely unacceptable. Alex completely brushed off our concerns Early in the project, we raised concerns when we discovered a cosmetic "shortcut" (a drywall patch done with toilet paper instead of proper material. they literally stuffed toilet paper in the wall then laid joint compound on top). We were personally assured by Alex that even though there were minor appearance issues, they would take absolutely no shortcuts on the actual electrical work. A few months later, while I was installing a simple light fixture, my father and I discovered an unmarked hot wire. In this switch box, a white conductor was being used as the LINE-Hot wire (constantly energized). This unmarked wire could have easily been mistaken for a neutral by anyone working in the box, which could have led to someone getting killed. When I informed Alex, he said I shouldn't be doing wiring, and admitted it should have been taped. He offered to come over and tape the wire (I already did it myself). No apology at all. It feels like they took short cuts throughout the job- if they failed to properly mark a live wire in the first box we opened, we simply cannot trust the integrity of the rest of the expensive rewiring job. When it comes to the safety of your home and family, avoid this company.

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.

Amazing work from Rustam. I hired him to install an Ethernet port and route wiring through a…read morecrawlspace, and he did a great job from start to finish. Communication and scheduling were quick and easy, and the whole process was smooth. I'm really happy with the quality of the work and would 100% use Leasynet again for any future jobs. Highly recommend.

Absolutely fantastic experience…read more To start, the quote was well considered and thoughtful, and they took the time to really understand exactly how they would accomplish our goals, which gave me huge confidence in their work. The work was fantastic and equally as thoughtful, even often going above and beyond what we originally discussed if something could be easily fixed around where they were working. For example, I recently had an AT&T Fiber install, and they noticed the line installed by the AT&T technician was just flapping in the wind against my house. While they were routing other lines, they took the time to secure that fiber line and clean it up, in addition to sealing the holes left by AT&T. The installations themselves were perfect, using laser measurers to ensure perfect alignment, bubble wrapping ladders to ensure no potential damage on drywall, running wires in such a way to hide them, running wires secured, etc. Just about as perfect as you could imagine an installation to be. Without a shred of doubt, the next time we have any additional low voltage/networking work needed, they are an easy automatic call for me. Strongly recommended!

Alexei and his team helped me install a robust security system including industrial grade cameras,…read moreenterprise wifi solution for indoors and outdoors, fully customized home theater with high-end speakers, indoor sound controls, etc. Did a phenomenal job, very efficient and at a very reasonable price, would definitely hire him and his team going forward. Very extensive project and was executed extremely well.

Alexei and team are responsive and attentive to the system, even after they installed it. Highly…read morerecommended.

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

Francois was extremely helpful in setting up my new computer and also helped my husband with his…read moreApple while the transfer of data was occurring on my computer. If you are looking for a great guy that you feel comfortable with in your home handling all your security, look no further.

Francois is great. So happy with my experience! I called him about a bad laptop battery and he came…read moreto pick up my laptop the same day. He let me know what my options were for a used or generic battery since Dell is no longer making batteries for my computer, and continued to communicate with me even on weekends. I'm so much happier with my laptop now. Would definitely recommend/go with Fiji IT again!

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.