We bought giant pool noodles we couldn't find anywhere else, the kids love them. Staff was very…read morenice and helpful.

I recently stopped by to purchase Shock for my family's pool. I was immediately greeted by Robert…read moreand another nice girl behind the counter. As I am not familiar with pool supplies/chemicals, I was grateful for the info. given to me. After checking out, Robert was even kind to bring my large heavy box to my car. I had a great experience overall and will definitely be back to shop for all pool necessities going forward.

I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

As unprofessional as You Can Get. Set up an Appointment to replace a Pool Liner ( A few thousand…read moredollar Job). they show up after a week. When they arrive, I tell them that My son will be right out he was waiting for your Rep., but the pool area is accessible to them I said you can go right to the pool yourself until he comes up . I said Give my son a few minutes to come outside. The Lady ( I think jennifer) asks how old is my Son, I said 25 yo, why is that a question?. My son then calls me & says that no one is there & when I call them to see where their rep. is, Pool World Lady tells me, how do I have the Nerve not to be there & let my 25 YO son be there instead. Are you serious! I said I have to work & I could talk to their Rep. on the Phone instead. They want to set up another Appt. for 2 weeks. Stay Away with Nervy people that do not act professional or Appreciate your business. If I Spoke to my Clients This way, I would be out of a Job. I am sure it is not an isolated incident, I am just taking my time to write this review.

Used DGL to open and close my pool. First time pool owner and I was guided through everything to…read morehelp troubleshoot etc... straight up professional.

ZERO stars.....ZERO STEVE, one of the heads of the company…read morecame to my house and looked at the work and told me he would take the job. A Jacuzzi job. He had me order the part and pay for it myself, which was no problem. It was 300+ dollars. After I received a part, I tried to contact him multiple times to set up a date. My calls were ignored. Then, finally after two weeks of no answers, he texted me, couldn't even call me. He then told me he couldn't do the job. Made up excuses.VERY VERY UNPROFESSIONAL!!!! Don't bother using their company they can't be counting on. There are other companies out there.

Can't say anything about their service but can say that their employee drives like no one else on…read morethe road matters. He cut me off twice, weaving in and out of traffic and then almost side swiped me. He then proceeded to give me the finger and hand motion of jerking off. Driving a company vehicle and acting that disgusting is a disgrace to any business. ​​

We have been using A&E Pools for 12 plus years. They provide pool install, repair, weekly…read morecleaning, chemical check, Polaris repair, new covers and liners. Exceptional and professional service at all times. John and Rob are the owners and truly care about their customers. We use A&E as a weekly service for our chemicals and find this to be a Hassle free summer. Not many pool owners realize the importance of correctly making sure pool water is properly balanced. If your pool water doesn't have the right chemicals you can get sick, wear down your pool heater and liner. I find having professionals care for your pool saves money in the long run. When I swim in my pool I know the water is perfect. They also offer emergency service and fantastic response to general repairs. The end of this season they are installing a new liner for us. Would definitely recommend.

Been coming to add on for 15 years now love shopping here love the staff always give you…read moreprofessional answers. Leslie's has kids who don't know crap. .....love counter ladies get me out fast I'm not there to chat or make friends .....ray

Rude and Unprofessional!!!…read more I recently had my pool closed by ADD-ON POOLS and was extremely disappointed with the service. The technician did not perform a full tear‑down cleaning of my DE filter. When I asked about it, he told me it wasn't included in the $355 closing fee and would cost an additional $150. I mentioned that my previous company, Pool World, charged a similar price and included the DE cleaning. His response was, "Well you should have stayed with your previous company," which was unprofessional and unnecessary. I later called ADD-ON POOLS to express my concern, not looking for anything in return, but simply to make them aware of the interaction. The person on the phone dismissed my concern and essentially called me a liar, insisting the technician would never say that. This was my first and last time using ADD-ON POOLS. The lack of professionalism, customer service, and accountability was unacceptable.

These guys are the best I have had one Hot Tub for seven years, I just bought another one for my…read morenew house, the service is amazing. The sales people are amazing. The product is amazing.

We have a hot tub and endless pool. HealthMate has been cleaning and servicing them for ( years…read more The technicians are reliable, efficient and dry professional. The company is very attentive. We have also bought covers from them and it is always a pleasure to deal with them. Their prices are also very reasonable. I highly recommend HealthMate Hot Tubs of Green Brook.

Let first start off with the company works out of there home there is no store front at all. I…read morecalled about service the girl who answered the phone was extremely rude we exchanged words she told me off cursed at me when I asked her a simple question I asked to speak to the owner she said he doesn't take calls that's why he hired me . So unprofessional I decided it best to call another pool company I spoke to the person who referred me and they decided also to go with another company it's pretty sad that Mark is unaware of this problem . I'm sure when he reads this he won't be happy with her at all . All I wanted was to be on a regular schedule. According to a few other customers I spoke to this seems to be a problem with her not getting back to the owner and letting him know what the problem is.

Do not use this company they are horrible The girl that answered the phone is so rude and doesn't…read morereally care if you have a problem with your pool that they created. Look for another pool company do not use this company.

I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

This place has been closed for probably 20 years now. When I was 12 my friends and I used to ride…read moreour bikes to McDonald's which was almost 3 miles away. Lockerroom Sports was right next door and we'd always stop in and buy basketball cards after we ate. The guy that ran the place was cool and he'd let us check out his merchandise for a while, knowing we didn't have money to buy anything but a few packs of NBA Hoops. I wonder what that dude is up to these days. He could be dead. People die a lot.