I must say that I am extremely pleased with the work and service this company has provided to me…read more They replaced my liner and closed my pool. In addition they also placed a new cover. If you never had a pool before please use this company. They are honest and they really care.

Just wanted to give credit where due. We have used Bob and Walter for years when we lived in NJ…read more Unfortunately now that we're living in FL we're definitely out of their service area. Not the cheapest but as a long time customer definitely the best value. They are honest, they don't try to sell you anything you don't need and they steered us towards the best products available (yes, nothing lasts like it did 20 years ago). They are a family business, Sean, Bob's cousin, is very knowledgeable about swimming pools and usually did our openings and closings. If you're looking for a smaller old school family run business look no farther than Bob's Pool Service. I wish they'd relocate down here so we could use them again!

I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

I was recommended to this company by a long standing pool company. George is the absolute best. He…read moreknows exactly what he's doing, and he's not afraid to get to the bottom of any problem you have. He's reasonably priced, and even clean up everything when he's done. Highly recommend.

Pretty awful experience. Said he would get job done by a certain date then kept pushing it back…read more The work he did do left everything in worse condition than it was. Moved my heater which now no longer works. Replaced some pipes and now my filter leaks and there is air in the system. Only thing he did correctly was drain and clean the pool. Has refused to come back to rectify the situation.

I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

As unprofessional as You Can Get. Set up an Appointment to replace a Pool Liner ( A few thousand…read moredollar Job). they show up after a week. When they arrive, I tell them that My son will be right out he was waiting for your Rep., but the pool area is accessible to them I said you can go right to the pool yourself until he comes up . I said Give my son a few minutes to come outside. The Lady ( I think jennifer) asks how old is my Son, I said 25 yo, why is that a question?. My son then calls me & says that no one is there & when I call them to see where their rep. is, Pool World Lady tells me, how do I have the Nerve not to be there & let my 25 YO son be there instead. Are you serious! I said I have to work & I could talk to their Rep. on the Phone instead. They want to set up another Appt. for 2 weeks. Stay Away with Nervy people that do not act professional or Appreciate your business. If I Spoke to my Clients This way, I would be out of a Job. I am sure it is not an isolated incident, I am just taking my time to write this review.

First pool I bought from them within 4 years was rusted out. I fought with them for reimbursement…read more I had to pay five thousand for a new pool. And now it's two years old and I see the rust coming back, they sell nothing but garbage.

I just began using Blue Ribbon this year. I have used other pool supply places for the last 15…read moreyears, but no of them hold a candle to Blue Ribbon. Dan and Michelle are so knowledgeable and helpful. Our pool was a trainwreck this year due to ripped winter cover from the super heavy snow we experienced this past winter. Not only did Dan dig throw his warehouse to find a part for my filter, but the advice both he Michelle gave helped me clean up the green swamp and turn the pool into crystal clear balanced water. They are the only place I will go to from now on!

Best pool service around. Pictures speak louder than words! Yes,absolutely this picture captures…read morethe essence of a job well done! The value is worth the price (peace of mind) not having to worry about the opening/closing as our pool is always left in peak condition. Thank you again.

Jose knows his pools. He is quick and efficient and so sweet . His prices are fair and he will…read morecome if items break and fix them correctly . Would highly recommend

This company is very difficult to get a hold of. They do not return calls. Once you do get a hold…read moreof them, you will have to call them back for a response to your issues. I was referred to this company last year 2024 for a liner install. After the installation I discovered lumps in the bottom of my pool. There was also something sharp sticking out from the bottom of the pool. When they installed the liner they did not apply sand. My pool is over 15 years old. They dug around my pool, made a mess of the dirt and the rocks around my pool and said I had to put it all back and clean it up. I called the company with my complaints about the lumps and the object sticking up from the liner. After some time someone came out to inspect. They took care of the object in the pool. I asked about the lumps in the pool and was told it was the straps, and they would let the office know. I called the office and was told what would have to be done and advised to wait till before closing the pool. I was told it would take at least two days to drain my pool. I explained to Maria that I didn't have what was needed to drain my pool and she said that someone would drop off a stronger pump to drain my pool. NEVER HAPPENED! I called several times after, left messages, and NOTHING! I closed my pool! Opened it this year 2025 and still no results. My pool was still not retaining water. I called and someone finally once again came out and claimed I didn't have the sand filter cap on tight. Pool still was draining water after that. I called the pool company that referred me and was told I had to deal with NJJ. Later the company that referred me to NJJ Pools, after continuing to complain, told me that I need to detect if there was any leaks. And referred me to another company. At that point I didn't feel like I should have spent anymore money. I had no issues with leaks or lumps in my pool before NJJ Pools worked on my pool. I called the owner of the company who referred me to NJJ Pools and explained the entire situation and he did his due diligence to help me. The results were there were no holes in the liner. The discovery was that the water was draining from the skimmer and return. I went to another company to have a new one installed and was told nothing was wrong with the old skimmer and return valve. There were no cracks or holes in the old skimmer or return valve. There was no evidence of water drainage outside of my pool. So the water had to be draining between the wall and liner. I called NJJ and was told the owner stated that my skimmer and return valve issues had nothing to do with the liner and no one was coming out to fix it. Which is not true they had to reattach the skimmer and return valve to the liner after they installed it. I then asked about the lumps in the bottom of my pool and was told, again no one was coming to fix it. I would not recommend this company to anyone, under any circumstances.

Booked appointment on Wednesday, had team out Thursday. Unfortunately weather did not agree, but…read morethey came next day Friday at 1:30 and by 5:30 had 1 foot of water in my newly lined pool. From time of arrival. Took out standing water (about 6") removed leaves form winter cover, removed winter cover, took off old pool liner (30 x 15) put up wall insulation, installed new skimmer and return, combed sand and remove ruts and rough spots, laid a newly purchased base liner, installed new pool liner and filled 1' of water. Ask for Oswaldo. He was great !!! Professional, knowledgeable, friendly and took his time. Use this place if you need their services. Outstanding!!!!

I have been using this company for years to open, close and maintain my pool. They always show up…read moreon time, are reasonably priced, and are a friendly group of guys. Highly recommend.

Just started using Dinizo for my new pool. Pete is very responsive shows up consistently, and is…read morecompetent. He knew what to do with an issue I was having before it became a major problem. My pool is crystal clear now and I am very happy with the service so far.