Nothing worse than a dead battery when you need your car. I've had this happen a few times. Called Allstate and got people I can't understand, or they can't understand me. Or they don't listen.
Today I spoke to Jose, owner operator of AT&W towing. He clearly identified his company and his name. Listened and clarified the type of structure my car was in. Most important? Came FAST - within 15 minutes of my call he was right outside. Brought a portable charger instead of trying to bring his truck in. A family owned business - he brought his young son with him. Nice kid. Jose was polite, professional, accommodating.
Within a half hour of my call I was on the road. No problem. When I asked to take his pic he quipped "Will I be famous?" I don't know, but folks need to know a guy who is polite, fast, dependable. Family guy. Patriot. No complaints. read more