Wanted to get a specific model of new phone and was told that not only did they not have it, but…read morethat I shouldn't buy it because it was a bad choice (reviews were good), and I should just buy an iPhone 6. So, well, cool-- another wireless shopping experience which you're going to tell me that I have to buy an iPhone 6 because that's what all of the cool kids are doing. Thanks for really listening to my needs as a consumer.

The short of it is that I think this Sprint store is only adept at selling customers on stuff…read more The last time I visited my number was assigned to a family member when I never asked for that, causing hours of customer service calls and eventually a visit to the service store at Oak Valley to undo. Upon today's visit, the guy who I think is the manager gave me a super crappy look as I entered. When I approached the desk to attach my old phone's number to my 6s, I was redirected to another store. The service here fails and being glared at when I enter makes me feel unwelcome. Never doing business here again. It's terrible.

I cannot say enough about Sky who worked with me today! I had transferred out of MetroPCS to…read moreanother carrier, ONLY because of coverage area. I have always loved Metro. Anyway, Sky LITERALLY spent close to 3 hours with me. He even got on the phone with my new carrier to try to resolve the issues. This young man deserves high praise, and I am in hopes that his superiors see this review. He is amazing, and, I only wish that I could have stayed with Metro, in order to be able to have his support. Thank you, thank you, thank you!!!!! Nikki Main....

UNDER NEW MANAGEMENT. The new guys in their are great! Check them out for cell phone repairs and…read morecases for the latest phones

Not to be confused with the the Cellular Repo Center, which will take your phone away from you if…read moreyou missed a payment. I needed a screen for my phone, in a hurry, because mine was randomly peeling off on the day I was doing 8 Mile. Stopped in here and they have amazing cheap deals on everything and seem really awesome. No wonder the other review was so positive. If I'm ever needing anything cell related in Motown again it'll definitely be here. Unless I actually need to break out of a cell, like prison or police holding, in which case I'll contact a different kind of "repair" guy.

they sole my iPad button I went to get my screen fix and they hack my iPad and replace my button…read more over charge me only to rob me!!!! I take my iPad to them they took my button then when I went back they was acting band new and was taking the warranty don't bring to them they will take your original part off just to still it back to you or to someone else

I was in this store yesterday and Joshua helped me Went in…read moreto purchase new Samsung phone. Joshua was extremely knowledgeable and helped with selection. He expertly transferred everything from my old phone and at my request he wiped the old phone and transferred my wife's number to it. He reviewed our account and pointed out where we could save $100 per month. He took cues from our conversation to up sell softly on items that were important. Even though he had never done it he installed and configured a Delphi Connect in my car. By far the best experience I've ever had in a Verizon store. Kudos to Joshua and to Tim and Lindsay who helped.

Extremely disappointed. I was pressured by the sales people at this location to purchase a Droid…read moreTurbo. I hate this phone. They discouraged me from returning in last week. Now I am outside the 14 day return period and will not do anything to help me. #byeverizon #hellosprint

This small location, tucked between stores in a strip mall, has really great service! After dealing…read morewith failed repair attempts at another shop, this place not only fixed my iPad but did both the screen and button repair for only $75, which was a huge value compared to what I paid before. On top of that, they had it ready in just an hour! I'm really glad I found this place and will definitely be bringing all my tech devices here moving forward.

quite literally the worst place i've got my phone fixed at. do not go here. there screens are fake…read more$100 for a "temporary screen" $200 for the better one, the on i got and i've had nothing but problems i've had to go back 3 times now and every screen they put on has went black on me and green lines all threw out and they were not helpful quite rude and very unprofessional.

Replaced battery on my 3-year-old Motorola cell phone which I would not have been able to do myself…read moresince 17 screws had to be removed. Quick and reasonable

Walked in with my son and the man was so rude. I had to immediately walk out. Spoke to me like he…read morehad an attitude problem. Argued instead of answering basic questions.

These guys are great! A real treasure to have them supply great survive very quickly, because they…read moreare that damn good at it! Took my X Box Series S in and within 2 hours they called with the diagnosis, and then called me to let me know that they fixed the problem and to pick it up! Knock on wood that I don't have any other problems with anything else electronic that I own, but if I EVER do, I know exackly where to go for help! Thank you again very very much! I'll refer you to everyone I know before I recommend any one else. PS~ The other two local places that I called needed 72 hours to even look at it and said it would take at least a week or more to get it back.

I've brought 2 iPhones here to get fixed & both times the flashlight didn't work after & the first…read moretime I went I came up & one of the employees was looking thru my pictures. Their cheap so that's why I went back but I shouldn't have now I get to pay off a phone with no working flashlight.