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    AT&T Store

    2.3 (8 reviews)
    Open 10:00 am - 8:00 pm

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    T-Mobile

    T-Mobile

    1.0(2 reviews)
    0.1 miHorizons West / West Orlando, Disney World
    Virtual estimates
    Shipping

    Attempted to sign up but they were unable to source the phone and port my number from Verizon…read more Ultimately the transaction was cancelled. Despite the cancellation, they have hit my credit 3 times in the last 4 years claiming I have an unpaid bill. The folks in the store who are so eager to sign up new customers have done nothing to help. The folks at the 800 # are even worse. These guys are horrible, stay away.

    We just discovered another way we have been screwed by this location. Back in January, before the…read morenightmare trying to purchase a new phone, we stopped by to check on some other things. While there, the sales person told us that because we had been customers of Tmobile for so long that there were a couple of free things we qualified for. One was a couple of "trackers", same idea as an air tag. Since we were planning a trip to Europe, we took them. We were told we would only pay the tax and then when we activated them, we would pay the monthly charge. Well we ended up not using them because our daughter gave us air tags plus these things have to be charged up! Fast forward to know when our bill had gone up again we realized that we ARE paying for them. Yes, our fault for not going through the bill with a fine tooth comb, but we were literally lied to. We only took them because we I thought the box with the air tags only contained two, not 4, and this would give us enough for all of our luggage for the trip. Absolutely stay away from this place. They either lie or have know idea what they are doing.

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    Five Star Cellular

    Five Star Cellular

    3.0(2 reviews)
    5.3 miInternational Drive / I-Drive, Horizons West / West Orlando

    5 Star Cellular shouldn't even get one star. We were in Orlando on vacation when my phone failed to…read morecharge and stopped working. I went SPECIFICALLY to this location because I was able to make an online appointment, so I figured cool I would be in and out with no waiting. That was not the case. I showed up and waited and waited. At least 10 minutes before I was even acknowledged, then another 10 before being helped. Finally Lina helped me, and she seemed nice, but stressed from helping me and another person at the same time, while her co worked schmoozed a senior citizen trying to talk her into upgrading to an Iphone. She agreed that my phone was not charging, and filed a claim for a replacement through the insurance company. This all happened before noon on Saturday. She told me the phone would be there tuesday, maybe wednesday. (The phone is supposed to be overnighted) I called Tuesday, as I was instructed to, and was told the phone was not there, and to try back the next day. I called again on Wednesday, and was told the phone would not be there until after 3 pm on Thursday. My flight was leaving at 2 on Thursday. They knew this when i filed the claim on Saturday and assured me it would be available before I left. I could have filed the claim online myself and had the phone waiting for me when I got home, but instead I trusted them, and they did not follow through on their promise. I am not stuck waiting even LONGER now that I am home for my phone to ship. Thanks for nothing 5 Star cellular. You wasted my time, and hopefully this will serve as a warning and keep you from doing the same to someone else.

    First let me clear up that when you go into any place with like 3 employees there is going to be a…read morewait. There are couches that you can sit on and I'm sure when they are done with a customer they will get right to you. Today we came into the store and luckily we were helped right away because it was not busy. The employee, Julio was very kind and helpful and although im sure we caused him grief by having to transfer over 14,000 text messages and hundreds of pictures with the activation of a new phone he helped us with a smile and great conversation the whole time. I would definitely recommend this store to other people and I compared to other sprint retailers that I've been to I am very happy.

    T-Mobile

    T-Mobile

    2.0(6 reviews)
    5.1 miHorizons West / West Orlando

    Went to this store yesterday (friday) evening. Just wanted to know if they have any deals on…read moreSamsung and IPhone devices. We had seen online about the new Samsung S20 FE and wanted more information. We walked in, not much crowd. There were 3 staff members and one was helping a previous customer. We looked around for a bit and a staff member approached us. We asked her about current deals and she looked confused like she didn't know. Then we were specific and asked deals for S20 FE phone. She went and got her phone to check and then told us about the deal. Then we asked her the difference between the S20 FE and S20 and she didn't know. Asked about the specifications, she didn't know. Although she helped us by googling it on her iPad. ‍ They did not even have a S20 model to look at. We have never had like this experience in any other tmobile stores we have been to. They are very knowledgeable about current deals and phones. And if they don't know something they are quick to find it out by asking the store manager or other knowledgeable staff member. I felt we just wasted our time. Btw this is a sprint store turned into tmobile store about 2 months back. Not sure if the lack of knowledge is cause of that. PS. Everyone was wearing masks. And there was a sanitizer bottle in the front.

    Eloy and Caroline along with Jason helped us upgrade our iPhones and helped solve some glitches…read more They listened and were very considerate of our concerns! Well done T-Mobile staff!!!

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    AT&T Store - mobilephones - Updated May 2026

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