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West Grove, PA

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AT&T Store

3.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

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T-Mobile Authorized Retailer

T-Mobile Authorized Retailer

1.0(3 reviews)
13.6 mi
Virtual estimates
Shipping

Very frustrated with communications with this company . I canceled my service 2 months ago and am…read morestill getting billed . I requested a return box and label to be sent to my house to return a repeater I needed I order to get signal . The box and label never came . Now I'm getting charged $146 for not returning it . I called and they said I they couldn't help me , too bad you gotta pay it . They won't ship me another label or take return past 30 days . This is bull s... and I'll never go back to t mobile or recommend them . Reception was terrible anyway .

Terrible terrible customer service. I received a text message telling me my replacement phone was…read moreready for pickup. When I got to the store, they said that their computer won't process the $5.30 charge. Said it's not their problem TMobile can't fix their system, their TMobile regional rep knows and can't do anything and it's been this way for 2 weeks. Said I need to call TMobile to cancel my replacement to the store and reissue to be sent to multiple home. MY PHONE CANT MAKE CALLs. I had to ask to use their phone to call 611 and do the work for them. They could have initiated calls to their company and helped, but didn't. While on the phone with tech support, the manager Bridgett was also saying its not their problem. 20 years I've been with t-mobile. Guess it's time to change. It's not my problem either.

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AT&T Store - mobilephones - Updated October 2026

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