No tax what can I say haha…read more For Apple trade in, your phone has to be in no-chip even the smallest chip or they won't accept it. Can trade in up to 2 devices only in store. Would give u gift card.

Follow the sign to Nordstrom, it's in wing D right before Nordstrom entrance…read more Only Apple store in state of DE I believe, meaning all items have 0 sales tax. No wonder it's so busy. There's also bunch of associates on the floor to help out large crowd of customers. The store has all sorts of Apple products on display. Large inventory of accessories and gadgets. I had put in a pick up order for MacBook. I had same day pickup time available. Upon arrival took me about 5 minutes to check-in and walk out with my order. Smooth efficient service.

Jalen was outstanding! He was incredibly patient and very professional while working through our…read moretransition back to AT&T. A job well done. Ask for him, if you visit the store @ Christiana Mall.

I went ATT in Christiana mall which can see from parking lot on Black Friday to upgrade a zip 7…read more512G. The salesman told us that the buddle which bought Zip 7 will come with galaxy watch 8 free. he did not tell us about the new line if the watch active, and said I should have it as it totally free ( no charge at all as a gift for black friday). after a week, I check the bill and saw thatthe watch showed on my bill as Activity since last bill $31.12 Activation Fee (Nov 28) Don't recognize this fee? $35.00 One-time charge Unlimited for Wearables (Nov 28 - Dec 06) $3.30 Service changed on Nov 28 - partial month charge Smartphone Bundle Promo 1 of 36 (Dec 04) -$7.18 One-time credit Monthly charges for Dec 07 - Jan 06 $20.16 Unlimited for Wearables $10.99 WRB SAM WATCH8 44 SML335U GPH - Installment 1 of 36 $11.95 Promotional Credit 1 of 36 -$2.78 All surcharges, taxes & fees $16.57 Company fees & surcharges $8.52 Administrative & Regulatory Cost Recovery Fee $3.99 Federal Universal Service Fee $4.53 Government fees & taxes $8.05 9-1-1 Service Fee $1.41 911/988 Surcharge $0.75 Local Mobile Consumer Utility Tax $3.50 MD State Sales Tax - Telecom $2.39 If I can rate the store as negative, I would like to give them neg 5. please dont trust this store , they lied, and cheated customer ridiculous. I will never come back this store again, and I would like to put them in the black list. please be careful when you get in this store, big scam

Below is from the report to the BBB…read more Initial Incident (3/14): I visited the store and worked with CSR Jose for 40 minutes regarding a three-line upgrade. Upon learning of a $150 in-store setup fee, I initially declined. Jose explicitly advised me that if I proceeded in-store, the $120 upgrade fee ($40/line) could be waived by calling Verizon Customer Service later. Relying on this professional advice, I completed the transaction. Follow-up (3/17): On 3/17, I called Verizon Customer Service and spoke with Dominic. He informed me that the fees could only be waived if the store provided a specific note on the account. I returned to the store at 7:30 PM (30 minutes before closing) with Dominic still on the line to witness the resolution. Unprofessional Conduct & Discrimination: The interaction with the employee on duty was unacceptable: Refusal to Assist: The employee refused to provide his name, refused to notate the account, and stated it was "not his problem." Hostility: He refused to speak with Dominic (the corporate representative on the phone) and walked away while I was speaking. Discriminatory Remarks: Most disturbingly, the employee told me I was "too old" and should have simply followed his instructions to return when Jose was available. Evidence: This entire interaction was overheard by Dominic on a recorded Verizon line. Dominic expressed shock at the employee's behavior and the blatant lack of professionalism.

First time ever calling this location to get some information on possibly upgrading to the iPhone…read more17 Pro Max with current promotions. Right after mentioning "discounts", I hear the click of the worker hanging up on me....

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

My iPhone X started taking blurry pictures, especially in bright sun. It seemed some dirt had…read moresomehow gotten under the lens cover. I brought it to them thinking a new lens cover and cleaning might be the fix. Here's where an experienced technician comes in, Turns out the lens cover was fine. They took off the screen and cleaned the camera lens from the inside along with the tiny lens that does face recognition. Who would have guessed that was the answer? Not only did my camera work great afterwards but my face recognition, which had also been acting weird, was back. No lens cover replacement needed! The Iphone X lives on!

Please save yourself the aggravation and choose a different place to spend your hard-earned money…read more This store is very unwelcoming to certain consumers. The staff lacks diversity and is not very helpful to all customers. Some but not ALL. If you have ever encountered bias, then you can read between the lines and understand what I'm saying. The store has a very low rating for a reason. Hope this helps someone avoid the embarrassment that I experienced at this store. If you have, file a complaint here: https://bestbuy.speakuptrust.com/ The store location is #1480.

This store is the worse. I will never buy another appliance from this store. We bought several…read moreappliances when we moved, And the dishwasher which is a samsung is horrible. They don't deserve any ratings. Zero. They said they were going to send us new racks, for the dishwasher. They are all rusted and we still haven't gotten any replacement.