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    AT&T Store

    2.1 (9 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    5 years ago

    They helped coordinate switching our phones over with our daughter who was away at college. They were friendly and helpful!

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    7 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    13 years ago

    Friendly but couldn't solve my problem. Incoming calls not coming in. Had no solution.

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    7 years ago

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    9 years ago

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    9 years ago

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    T-Mobile

    T-Mobile

    3.4(5 reviews)
    0.4 mi

    I've been with T-Mobile (including Sprint which T-Mobile now owns) for years...probably more than a…read moredecade, 15 years, or so... While I'm not a T-Mobile fan boy and haven't really been impressed by their customer services as a whole... I had a five star experience yesterday with a young gentleman names Paul at this location. I was in for a warranty replacement and was genuinely impressed with this young man's demeanor and the care he took for the customer service he provided. I've worked in IT support for 25+ years and I'm probably not the typical knowledge level of a customer he runs into day to day and minute to minute, but he quickly adapted from breaking down the basics to matching me at my more elevated level. I think this is a often overlooked skill when it comes to customer service. The abiliity to read a person and adapt to match them at the level of support they need. Too often support will talk over a persons head or infuriate you because you feel like you are being talked to like you are in elementary school... Within minutes Paul and I had just clicked. In full transparency prior to meeting Paul my experience with T-Mobile hadn't been great. Two or three calls with T-Mobile and a back and forth with Assurant who manages the insurance for T-Mobile now... It wasn't great. But Paul was the shining light at the end of a long dark tunnel and he deserves to be recognized as such.

    Excellent service and personnel are more than willing to be of assistance. Programs offered are…read morereasonable and of quality.

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    Little Dog Tech - Our shop in West Des Moines

    Little Dog Tech

    4.4(16 reviews)
    1.9 mi

    Alex is amazing!!!!!!!! I took in my mothers computer he…read morehelped me get it all fixed up and cleaned it wrapped in plastic and we were off super quick friendly fast service!!!!!!!! Oh and did I say Alex is AMAZING!!!! I love tech guys

    Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

    AT&T Store - mobilephones - Updated May 2026

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