I usually use this place for scanning documents. they have a self serve area, but it's usually…read morebusy. the staff has helped me do it. today it was busy, the gentleman scanned them onto my USB drive quickly. he was polite and efficient. I've never had any issues with the store or staff. the line can be a wait for copying/scanning., but not a terrible long wait, and the staff was working hard at those times. from today's visit I get they're trying to push more people to use self service, but self service has been busy everytime I've gone in there They may need to rethink that or get more copiers.

I called on the phone before to see if the item I was looking for was in stock and and very kind…read moreemployee told me that it was in stock. The employee that I talked to on the phone and in person were very helpful. Everybody was was wearing masks and I felt very comfortable inside the store.

I stopped into Staples today to take advantage of their Amazon return center…read more The location is tucked right in between to very popular home maintenance stores. The parking is well marked and convenient for access to their store without fighting with the surrounding areas. The toughest part is getting into or out of the shopping center! The outside is clean and well maintained and the automatic doors make it easy to walk in or out with merchandise. They not only have Amazon but also have a fed ex and ups counter, so they offer many other conveniences. Another great thing they offer is electronics recycling. So if you have old phones, computers, printers, etc. they have a free drop off service for you here. The floor is well marked taking you straight to the return counter. Where today Sam was extremely helpful and courteous! It only took a second to scan my return and get a receipt.with the printing of the receipt they offer you a coupon towards a purchase of any item from their store. My coupon today was worth 20% and is good for a few days.

That uncomfortable feeling of needing to get something done before the end of a workweek and…read moreunexpectedly not having the resources to complete the task? Well, I had it on a recent Friday evening, and Staples solved the problem efficiently, quickly, and cost-effectively. I am grateful to staff member Heather, who discussed the project with me and then offered a fix that made sense for both sides. She was able to get to the root of the issue without delay, and I hit the deadline without an issue.

Helpful staff with great prices and a wonderful selection of used office furniture. My go-to!read more

From the owner: Largest Office Furniture Showroomread more

Workers were really helpful in helping us find ink and toner for our printer. Our printer was…read morehaving problems and they helped answer our questions. They also said we could bring it back with no issues if we didn't end up needing it. Great customer service. Docked one star for prices! Was gonna buy binders and highlighters but found them for way cheaper at walmart.

Great place to find inexpensive office furniture and supplies! They have a huge selection and were…read morehelpful and accommodating throughout the entire experience. I'll definitely be back and recommend JG's to anyone looking for some office accommodations! They have all shapes and sizes of desks, tables, chairs, couches, filing cabinets, even standing desk options! I opted out of the delivery service they so kindly offer, and they still loaded up my L-shape desk and helped me strap it down at no extra charge! Thanks guys!

These guys are awesome! I just moved to a new office and looked all over town trying to find the…read moreright furniture. Very few places have office furniture in Des Moines, NONE have the selection of JG's. They have both new and used and I purchased a little bit of both. They have fake plants, real plants, art, desks, shelving, chairs and they even had some really cool lockers. Jake stayed after close helping us get measurements (even though he knew we were not buying anything that night) and then went out of his way to make sure I had a quote that night so I could decide on what I wanted. He was very accommodating and even put up with my back and forth on a couple items. He made sure it was delivered quickly so my office was up and running and then met me Saturday (they're closed Saturdays) when I decided I wanted an office chair. I can't say enough good things about this company. Iowa owned and operated (as in the family actually works there)! They even gave my daughter an arrow head before we left which absolutely made her day. Support local, support good people, and get yourself a heck of a deal!

Alex is amazing!!!!!!!! I took in my mothers computer he…read morehelped me get it all fixed up and cleaned it wrapped in plastic and we were off super quick friendly fast service!!!!!!!! Oh and did I say Alex is AMAZING!!!! I love tech guys

Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

This store is so convenient to my house. I drop off so many packages for returns and the clerks…read moreare so friendly and nice. They remember me from time to time and always want to help. I know if it hard for my mother and they will come out to her car and grab the boxes for her too. The store is clean and tidy. Sometimes it will smell like the restaurant next door and the parking isn't always the greatest because of the bar next door. All in all it is my go to place for returns.

Service quality has improved dramatically lately, even though this location is busier than I've…read moreever seen it. The employees with poor attitudes are no longer there, and the current employees are friendly and helpful. They may be new, and take a little more time to get things done, but the positive attitude is worth the extra time. Please be patient with them!

I can't say enough good stuff about my experience. I took mycomputer init was ready within 2 days…read more actually it was ready earlier I just couldn't get there. he spent a lot of time with me talking about tips and tricks. somehow after he had my computer I quit getting put into Instagram jail, which has been so nice. he fixed my computer, and gave me knowledge. I highly recommend Kevin with your computer needs.

Got the job done quickly and explained everything beautiful job made sure I understood his my new…read morecomputer worked