Always, always the best service. All of the employees hustles as best as they can. I imagine it's very frustrating when people come in extremely unprepared and clueless, but, they always are very helpful to those costumers. I'm usually the person waiting to just turn in my returns and I get so frustrated waiting as the workers patiently work through the issues. Praise to them as I wouldn't have the patience to deal with some customers which can not only be unprepared, but get demanding and borderline rude. Keep up the great job you all are doing. read more

UPS Store in Indianola, Iowa delivers A+++ service EVERY time regardless how swamped they are! They go above and beyond to assist their customers! I'm a long-time customer, they have solutions for everything I've taken in there! This small town business treats you like family! They're a huge impact to our community! read more

Quick and convenient. A little pricey, but worth it! Much better experience than dealing with the United States Postal Service. I'll use ups anytime I have the option. read more

Stopped at store to get a role of packing tape. No one in store, employee comes from backroom, asked what we wanted, pointed at wall to one remaining roll of tape, commented it was there he just hadn't unpacked. So I took up to counter with my grandsons. Not sure what he was doing but after approx 45 seconds I asked what tax rate was. He said 7%. I mentally calculated bill, counted out change and we left....he was still standing there looking at register. Never gave us a price, never got tape rung up, never said thank you. As leaving my 13 year old commented "that guy was Rude" to which I replied we will never step foot in there again. No idea if he ever got my bill rung up. read more