Located inside they Lynnhaven mall in one of those annoying Kiosk. Yeah I say that because they are…read moreright in the middle of things and many of the vendors harass you. Well this one does not and is straight forward cell cases and repair. My daughter specifically needed an iPod 6 case. Not an easy task after the Apple store discontinued selling and Target had little selection. I should have probably checked Amazon but the little diva wanted one NOW! This store has been in there at least since the remodel, so up to a year. The Apple store referred us to them since they are not far from their door and they know that the chances are good they will have what we need. I was stunned to find no one manning the area. A vendor right beside us said that was unusual and he would be right back. After waiting up to 5 minutes someone did appear and was unapologetic which ticked me off. After discussing our needs he showed my daughter what they had. There was a decent selection which gets them a bump in my book. He even took them out to inspect closer and at the end she did purchase one. The prices are all higher than what you would probably find any where else, so if your in need last second go for it. However, I really don't recommend unless you have tried other places. They also do repairs if that is something that your looking for. Smooth checkout of our product. Really a 2.5, but will round up because my daughter was happy.

CELLAIRIS On September 15th 2018 at 18:08 I went into the…read moreCellairis in Lynnhaven Mall and had my phone's screen repaired. My phone was in working order with no scratches or blemishes. After receiving my new screen for my cell phone I realized that the screen was not OEM and purple wavy distortions but this did not seem to affect to the screen. I went on my merry way and not even a day later I when I was on my phone I literally watched the screen crack. I thought that this was strange so I called the store seeking some resolution. The Owner of the kiosk was very rude and explained how he could do nothing. He explained how they would cover anything not working but not cracks. After more conversation, he said that he would install a new screen free of charge (est. $50) if I bought a new screen (est. $230). I was not happy with this so I asked for a corporate number to which he only replied that he was the boss. I did find that there was a corporate number and filed a request with them on September 17th. I was informed that they would get back to my request in 24-48 hours. It actually took 3 days to respond but that wasn't a big deal, however, during this time my phone completely stopped working out of the blue. I notified Cierra, the person who was working on my request, about the new development. I mentioned to Cierra that my phone also had gauge marks on the phone from where metal tools were used to remove the screen (industry standard is to use plastic tools). She asked me to send the pictures in so I complied. Little did I know that these pictures were used to say that the gouge marks would not cause the screen damage or the phone not to work. Cierra closed my request and explained how the owner would only cover 15% of the installation and she cited how this is a store issue and not the company's issue. As of right now, the screen is cracked, there is something rattling around my phone, and the phone will no longer power up. Do not got to the one in Lynnhaven mall.

Great service, on time appointments, no waiting. Repair was made under warranty and achieved…read moreexcellent results.

I am writing to express my profound dissatisfaction and dismay regarding a recent service…read moreexperience and product issue concerning an iPad purchased from your company. This matter, which has now escalated to involve executive management, remains unresolved and reflects a concerning breach of trust. Despite being acquired as a brand-new device, significant operational issues began to manifest within six months of its purchase, a timeframe I find unacceptable for a new product. I subsequently brought the iPad to your store for assistance. During this visit, a store representative clearly acknowledged the device's faulty condition, leading me to believe the issue would be appropriately addressed--either through a repair or a replacement with a new unit. However, the situation took a disturbing turn upon collection. My husband, who retrieved the iPad, was presented with what was unmistakably the *exact same faulty unit* I had originally submitted. The unequivocal proof lay in the customized back cover of the iPad, which holds deeply personal and sentimental value as it commemorates my late mother. This deliberate return of a marked, defective item, under the guise of service or replacement, constitutes a severe misrepresentation and is emotionally distressing. *Also, JOSH, did not want to let the brown box go. *Adding to our concern, my husband reported a peculiar interaction with the employee, identified as Josh, during the pickup. According to my husband, Josh appeared unusually hesitant to release the device and maintained an uncomfortable stare, raising immediate suspicions about the integrity of the exchange. This incident is particularly galling given that I have already escalated this issue to senior levels, engaging with the CEO and an executive named Thomas, who was designated as my liaison to facilitate the provision of a new iPad. Despite these high-level assurances, the problem persists, and I am still without the functional, new device that I was promised and for which I paid. I demand an immediate and definitive resolution to this matter. I expect to receive a genuinely new, fully operational iPad as a direct replacement for the defective unit. The repeated failures to rectify this situation, coupled with the evident lack of transparency and the emotional impact of this deception, are entirely unacceptable. I anticipate your prompt and decisive action to rectify this egregious service failure. All I have been doing is putting out fires with "POOR CUSTOMER SERVICES", since moving to Virginia

This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

The Verizon store at Lynnhaven Mall is excellent, especially when it comes to customer service…read more Olga in particular was phenomenal! She helped my husband through the entire process of buying another phone. She was so knowledgeable and really took the time to go out of her way to help us. She's also very friendly and fun. We'll recommend her to anyone looking to head to a Verizon store in the future. Verizon is fortunate to have such an excellent, caring employee! Mary and Rich

Matt C at the Lynnhaven Verizon/Cellular Sales has been amazing. I spoke with him about 3 months…read moreago with an issue with my account and he assisted me and answered all my questions. I reached out to him again with an issue just today and he took the time to look at my account and assisted with fixing the issues. Thank you Matt C!!!!~

horrible customer service over the phone and worse prices! Dude had no respect for common questions…read moreand no substance in conversation.

Excellent. Efficient…read more Walk in. Handed them my phone. Repaired my cracked camera glass. In 28 minutes I walked out with my phone repaired. Cost $39 That is my entire post. They are as quick, professional, affordable and efficient. The end.

I was mislead by another employee, about the cost of a service…read more I went in today and Ashley helped resolve the entire situation. She was amazing in helping me navigate the situation, and gave me the exact information I needed. As we were finishing up, I asked for information about repairing vs replacing/upgrading my phone. She was able to give me a quick rundown of the different avenues. Once I have a few thing settled, I plan to return to this location and work with her again.

Nick was super helpful with giving us options and payment plans. Serenity was amazing with a bubbly…read moreattitude very approachable and understanding of our needs. 10/10

Cellular sales is an authorized Verizon retailer. The signage indicates Verizon. One small sign…read morein rear of store tells customers the truth. Cell phone retailers no longer have to notate they are not a corporate store. Because of this, many customers arrive, believing they are in a Verizon corporate store. Both sell phones and Verizon plans However there are differences and Cellular Sales may or may not add extra fees or cancelation clauses. While the sales person we had did not lie, she did leave out statements leading us to believe we were not under any obligation to buy a phone but then ordered three devices under my name and SSN without explaining her actions fully. "If you don't want the phones, no problem..." leaving out...if you don't cancel phones, you ARE tied to an account and MUST take steps to fix or Verizon will flag your profile as possible fraud. I recommend doing business at Verizon (corporate owned) only.

BLUF: They can fix lots of electronic items well and at a value conscious price…read more As an indication of their service, the computer repair place I use recommended these guys with the comment, "If it can be fixed, they will. And its rare when they can't fix something in their swim lane." Replacing a battery in a Samsung Gear3 watch from 2018 that had become a brick isn't a typical phone repair. But in less than a week they'd ordered the part, replaced it, and did an op test to ensure it worked. And, it does still. Also, please please don't be the idiot consumer that avoids a place because English is a second language for some staff. Do you speak multiple languages? Do you have to endure xenophobic shunning? These guys are polite, trustworthy, and talented.

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

Completed service on my MacBook Pro and repaired a software issue. Owner also repaired 2 of our…read morecollege students MacBook Air.

From the owner: We are the one stop shop for your Phone, Tablet, and Computer repair needs. We also buy your broken…read moreor damaged Phones as well as the ones in good condition. We work with most model phones as well as tablets, desktops and laptops. Most repairs can be completed in one hour or less. Visit our website or contact us for more details.