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    AT&T Store

    2.7 (255 reviews)
    Closed 10:00 am - 8:00 pm

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    ATT store
    Su J.

    ATT in Union City has a asset in Malik McElroy. He got my account ironed out. We were on our way in a little over 1 hour including the wait. He was courteous and helpful. Many thanks

    Came here for a SCREEN REPAIR on the 7th ... Left with a damaged camera, I can't take photos in the sun. I called about my camera being messed up and shouldn't have bothered with my camera since It wasn't anything wrong with my camera. I've only had my phone for about 8 months. My phone is still new to me. I bought my phone back on Wednesday so she can look at it. when she looks at my phone, she's going to say it's probably your oils from your fingers and wipes my camera. then I show her the photos my phone takes while in the sun. she says she's going to clean it. that takes about an hour. I get my phone back. She tells me to check it out. I go outside to check my camera in the sunlight. I couldn't tell anything until I went into my car. I still have the same problem. #BadService #DisappointedCustomer

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    7 months ago

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    3 years ago

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    Manager

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    11 months ago

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    2 years ago

    Don't go here. It's waste of time. Even if you have an appointment you need to wait for 2 hours. Staff is too slow.

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    8 years ago

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    AT&T Store - It's a bit tucked away, but look to the immediate right of 99 Ranch!   01/14/25

    AT&T Store

    2.8(4 reviews)
    2.5 mi

    This particular branch of AT&T is a breath of fresh air!…read more Tired of the piss poor customer service and long lines at the other locations? Fear no more because this store is usually not too packed, and above all, the workers are quite friendly to boot! Recently, it was time for me to upgrade (sayonara iPhone, and hello Pixel!), and I actually did it online. For the actual trade-in, AT&T specifically mentioned that I was able to return it to any branch to ensure safe delivery. However, when I attempted to bring it in to some of the larger shops, they all gave me the cold shoulder, and told me to mail it in myself. Yes, I know that is an option, but I feel more secure knowing that my old phone was inspected on the spot, with an actual paper receipt in my hands before handing it off. Lo and behold, with a last ditch effort, I remembered this location that I see from time to time when visiting 99 Ranch or Phin's. As I entered the store, they were "swatting flies" (Chinese slang for lacking business), so I proceeded with slight hesitation, but at least I knew someone would talk to me. The kind gentleman working there named Frank was more than eager to help, and the entire process was totally seamless. As far as AT&T stores go, this one is on the smaller side, but it still provides full service. Hopefully, things will pick up soon because I would hate to see them get the heave ho. If I ever need to upgrade my phone again in the future, or have any issues, I wouldn't hesitate to come back. I would highly recommend it for you too.

    Was trying to look for an AT&T store that was not busy and saw this place with one 5 star rating…read moreclose to the house. Found it was new two years old for this location. The place is tucked away on the right side of Ranch 99 market. It's a small clean store. Was greeted nicely as we were the only customers. Came with my parent's to activate service with AT&T. They needed to transfer their acct from my sisters service with Verizon. First met Helen the manager but worked with Jaylen . They helped us but had to come back a second time as the connection did not work for my mom's phone since she was the main person for this billing. I think they missed a step. Frank helped the second time we came back. My parents got their discount because my mom was a teacher before and you can also use AARP but that is only for the activation fee. Being a teacher, you get a percentage off the monthly bill. They do have a limited color selection of the phones so that was disappointing. It's not as busy as all AT&T stores so I am willing to come back here if needed. [7R,2025]

    Cellular City Phone Repair - Front area of the shop

    Cellular City Phone Repair

    5.0(247 reviews)
    9.4 mi
    $$

    I would like to recommend James for the quality of his work. He repaired my iPhone 14 when the…read moreLightning charging port stopped working and the piece needed to be replaced. He gave me two options for the repair, and I chose the original part. His prices are fair, and the quality of his work is very detailed and professional. I trust him and appreciate his integrity. My phone was definitely in good hands.

    With my iPhone 14 Pro Max suddenly losing its ability to charge through the charge port, I…read moreimmediately went into a frenzy, figuring out the right place to take it. Knowing how insanely expensive the Apple Store tends to be as well their ridiculous wait times to get an appointment, I needed to act fast for a very quick fix. Cellular City Phone Repair was referred to me by my father who has always had great experiences with the owner, James. Now having conducted business with him, what I can say is that James is a gentleman who provides very fair prices, great service, and super helpful tips. I called in the schedule an appointment early in the morning and he encouraged me to come in, so he could inspect my phone to get a better understanding of what my problems were. He saw me immediately, and gave me a turnaround time of about four hours. Given this wasn't scheduled in advance, and when I returned to the store he was just finishing up, I couldn't have been more pleased to have my phone functioning normal again. After receiving payment, he mentioned that I should call back if any issues occurred after the service. From his friendly and respectful demeanor, as well as great reputation, not just with my father, but also from multiple comments listed on Yelp and other review platforms, I believe his word to be true and well definitely return if I ever need any other service for my smart phone. I highly recommend Cellular City Phone Repair and encourage anyone in San Leandro or in the accompanying East Bay to go here if/when in need of a phone repair. I rate this business a well deserved 5/5.

    Photos
    Cellular City Phone Repair - More phone accessories

    More phone accessories

    Cellular City Phone Repair - Great storefront

    Great storefront

    Cellular City Phone Repair

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    AT&T Store - mobilephones - Updated May 2026

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