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    AT&T Store

    2.1 (11 reviews)
    Closed 9:00 am - 8:00 pm
    Updated over 3 months ago

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    Cellairis

    Cellairis

    1.0(2 reviews)
    1.1 mi

    I highly recommend that you avoid Cellairis phone repair located inside of Walmart at 27650 hwy…read more249. I would give them 0 stars if I could. I brought them my iPhone 14 Pro for rear glass replacement and they damaged the microphone, the proximity sensor, and the screen is just not responsive as it used to be. They are offering to repair my phone, with non-Apple parts, but I don't trust them and they're refusing to replace the phone with a working one. Stay very far away from this shop...The owner, if that is who I even spoke with, is very rude and hung up on me while trying to resolve this. I began to record my call, as proof of his reluctance to take responsibility, and he said that I am not ethical for doing so. Their negligence has caused me over $500 in repairs with Apple. Stay very far away from this incompetent shop!!!

    Never trust this place. I came into this place thinking I can trust Shazz (the owner of Cellairis…read morein Walmart off 249, Tomball) he had 5 star reviews on Google and told me he would fix my specific issue on my Samsung phone. I then get the run around for almost 2 weeks and wanted to charge me more and more for something that should've been fixed in the first place. I requested to get a refund (which should be fair enough if the issue he said he would fix wasn't fixed), and he wanted to accuse me of other allegations and claimed the phone was fixed right in front of face while the phone was not even able to turn on. I've never encountered such terrible customer service at a cell phone repair place like this. Just ripped me off of almost $200 for nothing. I would never trust Shazz or the Cellairis franchise as they do not practice good workmanship, the least they could've done was give me a refund for not fixing the one issue with the phone but they didn't even do that.

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    Cellairis
    Cellairis
    Cellairis

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    1.0(1 review)
    0.2 mi

    I never write reviews, but today I'm making an exception. I have been unemployed for the last two…read moremonths and I was trying to cut back in my bills so I wanted to try Cricket. I called the store and asked for prices and insurance coverage for my iPhones and the assistant manager assured me that they can insured both of them. The assistant manager couldn't insure the phones while trying to open the account so she called customer services and they told her that she could add them at the end. She closed my previous carrier account and couldn't add insurance for my phones. At the end I opened an account with cricket based on a lie. They don't want to refund my money and refuse to give me managers phone number. ***DON'T GO TO THIS STORE*** Nunca escribo reviews pero hoy voy hacer una excepción. Estoy desempleado por dos meses y decidí reducir mis gastos usando cricket. Llame a la tienda a preguntar por precios, seguro de celulares y la asistente de manager me aseguro que los podía asegurar sin problemas. Mientras estaba en la tienda la asistente de manager no pudo añadir el seguro mientras abría mi cuenta y tuvo que llamar a customer services y le dijeron que lo podía hacer al final. Ella cerró my cuenta con mi antigua compañía de celulares y no pudo añadir seguro a mis celulares. Al final abrí una cuenta con cricket basado en una mentira. Ellos no quieren devolverme el dinero y no quieren darme la información del Manager. ***NO VAYAN A ESTA TIENDA***

    From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Tomball store today.

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    ZAGG The Woodlands - Warranty Zagg price increase.

    ZAGG The Woodlands

    2.3(12 reviews)
    11.8 mi
    $

    Not particularly helpful. After talking with the young man he suggested it was best I call ZAGG…read more...of course after holding for just over 2 hours, the call was dropped

    Install was the only thing to praise about this visit. I have done a lot of business with Zagg and…read morethis particular location in the past with mine and my family's devices (about 6 devices) as well as my company's devices (approximately 173 devices). I understand that there was an increase in price as every thing has increased due to inflation and that is fine (included photo is of their price increase). But the gentleman that I'm not used to seeing there kept pressuring me to upgrade my screen protector since he stated that they no longer carry the one I had on my phone any more and as he searched for it I was able to see that they have two of the screen protector that I had on my phone. This constant up selling and the constant pressure was making me very uncomfortable about the situation. According to the gentleman that handled my case I can either upgrade for an additional $40.00 or downgrade my screen protector. I did not have the additional funds for the upgrade so I needed up down grading this screen protector even though I had seen the screen protector in their drawer. This deceptive practice of forcing the consumer to upgrade for a significant increase in price or to downgrade the protection threat was not appropriate nor appreciated. I think I might have to start looking for another replacement screen protective device from another company and I'd advise that others do the same or face the possibility of them trying to pressure you to upgrade for a enormous fee or downgrade your protection even though they have your screen protector in their drawers - as it appears that they use the deceptive practices of bait and switch.

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    ZAGG The Woodlands
    ZAGG The Woodlands - Life Unleashed.

    Life Unleashed.

    ZAGG The Woodlands

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    Verizon

    Verizon

    2.4(20 reviews)
    0.1 mi
    $$

    This is only the second time in six years I have gone to the Verizon store in Tomball. Both visits…read morehave been terrible. I went this morning. The store was supposed to open at 10 AM and at 10:10 someone finally came out and said they couldn't get the inside lights on. It is daylight and plenty light in the store. At 10:20 I finally got into the store. The manager in charge is very unprofessional.... Slouchy. The young lady who waited on me did fix my problem, however, that problem could have been handled promptly at 10 AM. I will not go to the store again. In fact, because of the store, I am contemplating changing providers.

    I had a great experience today at the Verizon - Tomball location! The Salesman, Matthew (Matt) King…read moregreeted me at the door with a very welcoming smile. It was a great first impression for Verizon! I was having issues with my iPhone. For some reason, my Apple Settings were grayed out and I was not able to use my "Find My" app. Last night, my cat did not come home. He wears an Apple AirTag so I can track him on the "Find My" app. It wasn't working! That was not good timing. I had anticipated on having to spend quite a bit of time at Verizon, trying to get this issue resolved. Nope! Matt has been very well-trained by Verizon! He was able to fix it in about 10 minutes! Seriously, I expected to spend at least an hour at Verizon. There was NO waiting and Verizon has hired professional, experienced and customer-service motivated sales professionals at the Verizon-Tomball, TX location. Thank you Verizon and especially Matt King! Great work! Tricia Doddsl

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    Verizon
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    AT&T Store - mobilephones - Updated May 2026

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