I've been having issues with my phone not charging, or it would begin to charge and then stop…read morewithin 3 to 5 minutes. I brought it into the store to have them take a look at it and see what they can do. The salesman Jacob was fantastic! Very friendly and knowledgeable! After opening the phone, Jacob took the time to try several different scenarios that might be the root cause of the problem. He was very open and honest about the issues with the phone and his limitations as to what he could and could not do. Unfortunately we still could not get to the root problem as it was an issue with the motherboard. Jacob did not attempt to sell me any unnecessary services or equipment, which I have found to be extremely rare! If I ever have anymore problems with my iPhone, iPad, PS4, etc., I will certainly be coming back to this store!

Scam!!They first replaced my screen and it was figity leaving blue marks my fingers touched & had…read moreto go back same day they replaced 2 weeks later my phone turns black after on charger! no picture I go bck owner "inspects it" with eyes wipes phone over and over a couple minutes then states warranty is voided "hairline crack" and wanted to recharge me $181 then offers $140 after I paid $181 2 weeks prior! Took to another shop and they said plastic was left inside last repair

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

Would give this place over 5* if possible. Totally worth the drive. Went in to get a cracked iPhone…read morescreen replaced. It was done in under 10min and with a very good pricing. Very pleasant and helpful as well. Would definitely recommend this place to anyone and everyone. My phone is as good as new. Extremely pleased. Thank you!!

Phone was fully functional, just had a cracked screen…read more Repair not done on site. Mailed away. I came back a week later and it still wasn't done. I asked for the phone back as it was, but the phone was no longer on site. Even after a week, I never received the promised call back that it was done. I returned over two weeks later. The store says "Open", it's after opening time, but no one was there. Terrible experience, especially since it wasn't ready as promised and I had to make multiple special trips to get it. I'm not believing all these positive reviews. Receipt included as proof of transaction.

I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield

I got my screen "fixed" same day my phone was getting extremely hot and my screen was slow i went…read moreagain they "changed" the screen but nothing changed i spent over $200 for a screen repair they told me a price over the phone and then being there they up charge you. Look at the reviews before going there i made the mistake on not checking the reviews.

Amazing staff and open friendly environment. Very very professional and knowledgeable. They are the…read moretrue experts in cell phone repair specifically iPhone repair, samsung phone repair. They also helped me fix iPad repair and they are experts in laptop computer repair!

My husband broke the back of his phone, and I called around to get prices. Most people were between…read more$160-$120 and 2-4 hours to get it done. This place charged me $80 and he finished in 45 minutes. Super happy and impressed. Highly recommended coming here.

Me and my siblings' Ps5 wasn't turning on after a power surge damaged it, and after spending way…read moretoo much time trying to fix it on my own, I took it here. I dropped it off at 4:00, went to class, and by 8:00 I was driving home with a repaired Ps5! Saved us a lot of time and money! Highly recommend!

great and speedy turnaround for the repairs unfortunately the vendor is no longer openread more

This business came to my rescue when I was looking for a competitively priced screen replacement…read morefor my iphone. Dropped it off & it was ready & in great shape not even 30 minutes later. Would recommend 10/10

I had a virus issue on my Samsung S23 ultra phone that was causing pop-ups, slowing down the…read moredevice, and making it difficult to use. I brought it to Cell Geeks Rayford, and their team quickly diagnosed the problem and removed the malware completely. The technician was knowledgeable, professional, and took the time to explain what caused the issue and how to prevent it from happening again. My phone is now running fast, smoothly, and like new. Highly recommend.

I brought them my beloved Nord n200 along with my SPARE nord n200 and asked them to fix the screen…read more(& assumed components as well) - ***the phone is $89 on every single site & I told the guy this in addition to that I used to work for SPRINT - he proceeded to fix the screen for $134 & NEGLECTED TO TEST A SINGLE COMPONENT or use any parts from my non-working spare phone - just SHITTY!!! (he had the pass word & knew I had the same phone for spare parts - etc) -- the plug was not working when I got it back & he RAPED ME FOR ANOTHER $80 - IF I WANTED A PAPER WEIGHT, I WOULD NOT HAVE BROUGHT THE DEVICE TO A PLACE WHO DARES TO CALL THEMSELVES "CELL GEEKS" --- STEER CLEAR OF THIS PLACE - NEGATIVE 5 STARS I believe it is ON THE INDUSTRY pro to protect the consumer from doing the ridiculous (UNLESS there is some gawd awful amount of bitcoin & that is the only device that can access it) -- I understand my responsibility, but THIS COMPANY DID WRONG FIXING THE THING TO BE A PERPETUAL PAPER WEIGHT knowing I could buy it anywhere foir $89 AVOID