DO NOT PURCHASE ANYTHING FROM THIS AT&T STORE!!!…read more Went into this store to upgrade my daughter's iPhone. During checkout Brad told me it was REQUIRED that I sign up for insurance "because the phone is over $1000". This was not only untrue, it is illegal to force customers to get insurance, I looked it up. The insurance was almost as much as the monthly installment for the device and significantly more than AppleCare. Why did Brad make this demand, because employees are incentivized based on how many customers are signed up for insurance. Also, if you purchase in the store they charge an additional upgrade fee ($35), which I would not have been charged if I had just ordered in the app. I know because I upgraded my phone through the app a few months back and was not charged that fee. I called AT&T directly after the purchase but to cancel the order they were going to charge me a restocking fee even though the device hadn't even been processed or shipped. I did get them to cancel the insurance, they confirmed it was optional, but they refused to refund the store added upgrade fee. I have been a loyal AT&T customer for over 20 years and am VERY disappointed with the in-store experience. The only thing these stores are good for is dropping off trade-ins and maybe some limited support.

I was simply trying to leave a family At&T plan to a single 1 phone AT&T line plan...... I've been…read moreinto AT&T 3 times trying to make it happen and every time an employee tells me a different procedure on how to do it. WHY IS IT THIS HARD. After 3 visits I still can't leave the family plan. I even tried transferring to Verizon which was a whole other head ache. I spent 20 mins in the store today and no one helped me. Do not go here.

He fixed my iPad screen in 45 minutes! Works great! Best priced in the area! Store is clean & he…read morehas lots of parts in stock! Stop by for your repairs!!

no first of all he didn't close my device all the way . mind you and it's like stuff coming inside…read moreof my screen like water and tissue js from whipping it down it has residue on it because of it .i payed 106$ for straight bull and y'all need to fix it now ! my device is ruined .like the screen isn't even on bro

great and speedy turnaround for the repairs unfortunately the vendor is no longer openread more

This business came to my rescue when I was looking for a competitively priced screen replacement…read morefor my iphone. Dropped it off & it was ready & in great shape not even 30 minutes later. Would recommend 10/10

Had help from Abdul and farhan today setting up a joint phone account. Gave reasonable price and…read morewere very respectful. Thanks guys

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Tomball, TX. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Not particularly helpful. After talking with the young man he suggested it was best I call ZAGG…read more...of course after holding for just over 2 hours, the call was dropped

Install was the only thing to praise about this visit. I have done a lot of business with Zagg and…read morethis particular location in the past with mine and my family's devices (about 6 devices) as well as my company's devices (approximately 173 devices). I understand that there was an increase in price as every thing has increased due to inflation and that is fine (included photo is of their price increase). But the gentleman that I'm not used to seeing there kept pressuring me to upgrade my screen protector since he stated that they no longer carry the one I had on my phone any more and as he searched for it I was able to see that they have two of the screen protector that I had on my phone. This constant up selling and the constant pressure was making me very uncomfortable about the situation. According to the gentleman that handled my case I can either upgrade for an additional $40.00 or downgrade my screen protector. I did not have the additional funds for the upgrade so I needed up down grading this screen protector even though I had seen the screen protector in their drawer. This deceptive practice of forcing the consumer to upgrade for a significant increase in price or to downgrade the protection threat was not appropriate nor appreciated. I think I might have to start looking for another replacement screen protective device from another company and I'd advise that others do the same or face the possibility of them trying to pressure you to upgrade for a enormous fee or downgrade your protection even though they have your screen protector in their drawers - as it appears that they use the deceptive practices of bait and switch.

Thank you moe for my new aux cord for my 15 Plus iPhone I recommend this place do not go to any…read moreother places they will mess over you. This is the only place you should be for phone repair new cell phone cases, chargers, and aux cord.

From the owner: Best price,Same day service, We fix phones any make and model…read more Call for Quote 7138948575

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!