Fixed Mt Samsung s10 ( reinstall back glass and new battery) at a very reasonable price!read more

~diagnostics fee $155 was required upfront yet no call back or follow until "I" had to pursue text…read moreand calls for update after a week and a half. ~ at time of equipment drop off was verbally informed the diagnostics fee could be applied towards a new printer if required a new printerhead yet upon making my follow up call because of not hearing back there was no mention of that applicable diagnostics fee being applied towards a new printer due to defective printer head evaluation. ~ upon pick up to retrieve my equipment, I reminded of their verbal diagnostic fee statement that they would apply the diagnostic fee towards a new printer as stated during my initial drop off. ~ I was told that he would circle back to me with comparable printer options to apply the fee to and they would let me know the pricing on a new printer. I insisted that it not be a refurbished printer, as I had already looked up my type of printer that I retrieved back, knowing exactly what Amazon was charging for it.. ~ not surprisingly that I never heard back anything. Not a text not a call, nothing same as after I dropped it off. ~ hugely disappointed and I recommend you save your money if you require any type of diagnostics. ~ it's unfortunate for them as I would have possibly utilized additional service needs and possibly offered recommendation, but unfortunately, I cannot do so because I walked away completely and totally dissatisfied after the initial reassurance that the diagnostics fee would be applied towards replacement equipment. ~ even after I reminded of all this and his lip service that he would research and contact me back with a comparable option to apply the diagnostics fee for a new printer 'not a refurbished version.' I never was contacted again with his follow. he knew he was making an easy $155 from me and never provided any services only empty words.

I never write reviews, but I feel I must. Our Verizon just down the street at Murabella we found…read moreout is privately owned and their tech skills are terrible. My husband went in with one problem and came out with two more that affected my phone as well!!!! Chad at this location fixed us up in 5 minutes! He didn't seem to mind that he was fixing someone else's blunder. He was pleasant and patient ... just what seniors need after getting the run around for a couple days in another place and on the phone with Apple. Thank you Chad! We will be back for our new phones very soon.

I just left this store and will never return! The General Manager Chad was beyond rude! We have 6…read morelines with Verizon and have been coustemers for over 30 years. After reading some other reviews it seems that Chad has been rude for a very long time. The only reason we are still with Verizon was the coustemer service rep Mary. She completely fixed our problem! Chad needs to look at a different line of work and Verizon definitely needs to take notice of their problem in St Augustine .

Ahmad Davis at the T-Mobile store in Cobblestone Plaza was outstanding! He made buying my new phone…read moreeasy, patiently helped me get everything set up, and answered all my questions. Friendly, knowledgeable, and professional from start to finish. Excellent customer service--I highly recommend asking for Ahmad!

Shoutout to our amazing local community Heroes at this venue!!! I have been so impressed by the…read moreteam here! They are persevering, inspiring, and very efficient. They have the patience of a saint and the courage to face tough situations like people who don't have any technical skills, or any social skills, or any respect for others. And I can't begin to explain the quality of troubleshooting and deductive reasoning skills are on fleek!! The products are great in variety and the customer service is above and beyond. I value this team!!! And I am blessed to have them as my friendly neighborhood heroes!

The people at that store are unprofessional cold and rude. First of all you have to take a number…read moreand wait like u are in a deli. Its slow rude as they try to justify why you are paying so much for basic cable with no stations. You have to go in. They dont have a customer service phone line at all. Its totally unprofessional when you go in and ask for a break down of bill and charges. They act like you are bothering them. I hate that store I hate the set up. If I could id switch everything I could but t mobile and there 5G is not available in my area yet? Cable xnfinity trys to control certain area's so noone else can cover there service area. Every worker needs a attuide adjustment. Avoid it at all costs.

I posted about 2 wks ago. our saga continues. we purchased an I phone on 4/4. We never recieved it…read more Almost 5 wks later all we get is the run around. No phone, no refund and a standoff to just wait. Called corporate; promises but no results. They can't even cancel the order. I'll post again later, but for now be cautious They all seem incompetent. We will now change carriers and hopefully Comcast will release us without a 5 week fight.

Ben here is the most helpful and knowledgeable employee I have ever dealt with in phone repair…read more Management should give this guy a raise because you cannot put a price on guys like this who strive to make their customers go through a painless service. 11/10 coming back here for phone repair from Ben.

I was sent here by T-Mobile to have my front screen on my phone repaired. The gentleman (I'm so…read moresorry I can't remember his name) who fixed my phone was extremely fast. Quoted me an hour and I was out of the store in less than 30 min. They were very kind and respectful! My screen looks great too.

Went in because my phone wouldnt charge and the wonderful lady there got me fixed up real quick.read more

Avoid this location! Took a fully functioning phone in because the back cover had come off. They…read morerecommended replacing the battery at a cost of $100. Once completed the phone was returned to me with 6% charge so I couldnt test it. I went straight home to charge it fully and the screen went completely green as soon as I played a video and the phone was unusable. The screen had obviously been damaged during battery replacement but next day I was told that to replace the screen would be another $350. According to them there was zero co-relation between the battery replacement and the screen immediately not working afterwards. Unethical and predatory business practices. Zero stars.

I foolishly allowed a thief/hacker to access my laptop, that had access to every bank account,…read moreevery password, every bit of identity information about me. I was panicked as they got into my bank accounts and wrecked havoc. Working with Wells Fargo Bank, they recommended iTech Repair for the clean up of my laptop. To add to my panic, I had to take a flight later that same day. I went to iTech and spoke with the very personable Nick, who was certain they could quickly and professionally accomplish the malware removal, virus removal, and computer security remediation for both my laptop and mobile phone. iTech went to work and within two hours cleaned up my phone and laptop, which was heavily infected. They were courteous, responsive, professional, thorough and efficient. Clearly they knew their stuff. They provided me with a list of infections that had permitted access, which I then could provide to the Wells Fargo Bank fraud investigation unit. Fast, efficient, engaged, polite, responsive and cost effective. I'm greatful to the iTech crew for their efforts and appreciative of Nick's courtesy and explanations. I totally commend them to you without reservation.

Brought my phone in at 3:15 and was told it'd be 2-3 hours I live 30 minutes away so just hung out…read morein the area . Received a call at 5:37 saying that It would actually be 2-3 days that they had to order a screen. I just picked my phone up(broken still because I will go somewhere else) complete time wasted no apology or anything when I picked up my phone either.