I had a great experience doing business with them. They helped me from the begin until the end of…read moremy transaction. I will use their service again.

The best! The only guys I go to! My 4 th phone repair. Thanks again for the professionalism and…read moreService!

absolutely horrible. my husband has been back and fourth here over the last month the screen…read morequality is horrendous as soon as it cracks the screens stops working 390 dollars later. The owner was very rude wouldn't let me speak told me times were hard am i looking for something free because im not getting it. 390 down the drain. DO NOT RECOMMEND. very rude man. ZERO STARS.

Absolutely horrible!! There associate Lou was no help and quite the asshole. I went into the store…read moreexpressing problems with my new phone I had bought from him last week, he told me that it was because I had to have dropped my phone and broke it and there's nothing he can do, so frustrating I went to another AT&T in lake grove, where the associate there was so nice in taking the time to look at my phone ask help flu questions, and gave me advice which lead to my phone being fixed!!! With that Lou is not a good employee and doesn't care about the customers he only cares about the paycheck he gets. I will never forget the horrible service, makes me want to switch phone providers if I'm gonna have to deal with this asshole.

Scammed me from the beginning I have 2 police reports. They are recording sim and imei numbers and…read moresettings up the developer mode so it send them your passwords. I have video of it all. The store manger and the women with the fake Jamaican actsent scammed out of 1700.00 And 30 days later 2 out of the 4 phone I can't use because of some device lock it is stuck in. There was another women with a Russian actsent, very attractive women. She keep it professional while she was getting harrassed by a customer. I couldnt believe that the store manger just watched and had the the nerve to tell me that i had to leave the store. SMH shame on you Metro

So my iPhone just crapped out on me out of the blue so I stopped by Verizon to see what they could…read moredo. I felt like the service seemed not very genuine just because it was so professional it was fake as opposed to just greeting me like a real human "welcome to verizon wireless, that you for chosing us today, what can I help you with" uhh hey what's up? Besides that it took about 20 minutes for someone to help me but there were plenty of people walking around asking if I had been signed in yet but no one actually to assist. When I finally got tended to the sales person I dealt with was intelligent and informative however he was obviously selling a sales pitch and I really just wanted a cut and dry response to my question but I understand that's part of their job. Ultimately I walked out happy & the proud owner of a new phone... an HOUR AND A HALF later.

I'm giving this store a 5 star rating for helping me out in a situation that could've been handled…read morea lot different than it was. I went in to replace the tempered glass on my iPhone bc there was a huge scratch along the face. Avi(?) the store Manager replaced the glass & I noticed a bubble underneath. (Ugh!) I mentioned it. He said it was on the edge & should work itself out. I said OK & was on my way. I was in a bit of a rush bc I was dropping my car off at Firestone & didn't want my ride home to be waiting. Unfortunately when I got home, I saw that there was a white speck under the glass that I couldn't remove AND my cell phone case was broken. (Wasaahhhhh!) I called Verizon & was told to come in. This very sweet man replaced both my glass & my cell phone case!!! (Whew!) When all is said & done he not only put the customer's needs first, he didn't make me feel bad about it & I left with a phone that is now in much better condition than it was when I first got there. I truly value that kind of service! THANK YOU AGAIN!

Great cell phone stores with excellent customer service and prices. Excellent sales people who are…read moreknowledgeable and through.

From the owner: We Treat our Customer's like family, with respect, honesty and professionalism. We have the best…read moreprices in town!

Dan did an amazing job fixing my iPod He kept in touch…read more Price was right very nice people there.

Don was able to fix my son's iPad quickly and was super helpful. Definitely recommend coming here.read more

"Customer service sucks. Tried to lowball my refund. Zero effort. Thanks for the runaround,…read moreVerizon."

Purchased a new iPhone online from Verizon. Drove to the V store at the Smithaven mall. I wanted…read moreto utilize the stores WiFi to pair my old iPhone with my new. The employee, (jerome, he said his name was), told me it would cost me $30, to use the wifi for this purpose. I just spent $1300 on a new phone as well as a much higher cost plan, and that's the service? I'll go back to just buying my phones from the Apple Store, as they are trained professionals. Big pass on that Verizon store at Smithaven mall in lake grove.

Abu assisted us today. He was very patient and helpful. I'm very happy with my new phone.read more

After a bad experience at the location near the Smithhaven Mall recently, we went over to the one…read morein Seldeb. What a huge difference! The sales rep we worked with was knowledgeable and helped my husband and daughter get the exact phones they wanted and upgraded our service & perks.

I had left my phone on my car and drove on Nichols road and it fell into the road and was run over…read moremultiple times. I brought it in to Shawn and he fixed it no problem. It was fantastic customer service and Shawn is very polite and professional. He made a day that could have been someone's worst, into a very pleasant interaction and amazing customer service. I would recommend this store to anyone with electronics, not just phones as well.

After bringing the phone in for a second time to have it fixed again for the same repair, I had to…read morewait again for them to repair it. Please, everyone, do not leave that store until you test out your repaired phone. This Centerea location will fake you to believe the phone has been repaired, but actually, it may not have. Once you walk out that door, it's on you. Check out your phone.