I just had the BEST customer service in a REALLY long time!!!!! Ray was so extremely knowledgeable…read moreand helpful. Cell phones are tricking and sometimes very confusing unless you REALLY know what you're doing. I walk out most times more confused than when I walk in!!! Not this time!!!! Thank you Ray for being GREAT at your job. I appreciate you very much!!!!

From the owner: Visit the T-Mobile store in Savage and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7741 Egan Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Cory replaced my wife's battery on a phone that's requires lifting the screen. He avoided cracking…read morethe screen which I heard was a possibility. Saved me $150. I went back later when my power cord would no longer plug into the USB port. For no charge, Nathaniel was able to clean the port on the spot for no charge. Totally impressed with their work. Keeping me from getting a new phone.

I never write reviews but we were referred to this store because they specialize in fixing iPads,…read moredamage caused by 11 year old boys. Danny was stellar in both customer service and ultimately fixing the issue! Bravo Danny, our son Leo thanks you!!

Terrible customer service. One guy was waiting on a couple, that was fine. Another guy came out…read morefrom the back said i"ll be right with you and never came back out again. Waited 30 minutes and walked out the door. I knew exactly what I wanted and they missed a sale. They do not deserve business.

These guys conned me into their business contract by offering super cheap business internet. If…read moreyou are in prior lake, the internet is absolutely awful & slow, bumping up to 100MPBS was no better and extremely expensive. The aftermath of cancelling the internet and returning the box was a nightmare, please don't let them sign you out of a consumer contract to a business contract. I also have 6 lines I have no use for now.

Let me start by saying I have filed a compliant with the MN AG as well as the Consumer Protection…read moreAgency. In 2 separate occasions I went into this store to simply upgrade my I-Phone. On both occasions, a store employee fraudulently added additional services to our account without our knowledge or consent. I spent weeks trying to get my account cleaned up and these bad employees reported, only to find out one is now the store manager at this location, Ryder Anderson. ATT is the Wells Fargo of the wireless world, their employees are being incentivized to add services and features to client accounts without their consent. If you have had this happen to you as well, please file complaints with the MN AG and the Consumer Protection Agency.

Celine's, took the time to explain things to me and was every helpful. I'm satisfied with my serviceread more

Fastest,efficient,supportive staff around…read more We needed a new phone and we were in and out around 20 minutes. The stuff is knowledgeable and we ended up increasing our plan, which only cost five dollars more than we get more hotspot and quicker upgrades! Overall, the experience was super smooth and I was very impressed on how easy everything was

Terrible customer service. The employee Abraham was rude and dismissive and told me to come back…read morefor Black Friday since he didn't know prices. I explained I was interested in the IPhone Pro and the Samsung note 10. The employee then said he didn't care if I bought it. I was frustrated and walked out of the store and the employee said "whatever". I called back and asked for a manager and the employee Abraham said he was the manager. I then specified I know he's not the manager I would like to speak to the store manager. I was then hung up on. Upon returning to the store since I had called front the parking lot the employee was surprised. The manager Oscar hid in back and talked to me after waiting for 10 minutes. He said his employee wasn't a manager and then told me his employee had hung the phone up and he was going to try to call me back. Sub par service from a subpar store. I hope cooperate addresses the issue, I'm planning on switching to T-Mobile at the end of the month. I've added a picture of Abraham the low level employee who claims to be a manager. (4:04 pm since Verizon stores record their calls) minutes after posting the review store manager Oscar called me using personal info that was somehow saved asking me to take down the review. I told him not to contact me further unless he is a regional/district manager.

I had a fantastic experience at the phone repair store. The staff was incredibly knowledgeable and…read morehelpful, explaining the issue with my phone clearly and offering various repair options. The repair was completed quickly

From the owner: Buy, Sell, Trade & Repair Smart Devices & Game Consoles…read more Sometimes all it takes is the right technician to make your device feel like new again. We specialize in professional repair services for smartphones, tablets, and gaming consoles including PlayStation and Xbox systems. Our services include: iPhone and Android repair PS5, Xbox, and gaming console repair HDMI port replacement Overheating and power issues No display or no signal repair Controller connectivity issues Software and system error fixes Screen replacement and glass repair, including curved-edge models Water damage repair Micro-soldering and motherboard repair Factory unlocking services Account removal assistance Battery replacement and charging port repair Diagnostic services for phones, tablets, and consoles We take pride in providing fast turnaround times, affordable pricing, and high-quality repairs performed by certified technicians. Whether your phone has a shattered screen or your PS5/Xbox is not turning on, our experienced technicians are here to help. Customer satisfaction is our priority, and we’re always happy to offer price matching whenever possible.

Friendly and fast service. I needed my son's phone screen replaced and they were able to fix it…read moreeven though it was an older model . Would recommend and will definitely go back next time I need electronics fixed.

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

My experience could not have been better. I came at opening time to get my iPhone battery replaced…read more I got taken care of immediately, and the job was completed within 45 minutes. The phone works fine now. There's a spacious waiting area with armchairs, free WiFi, and a space where kids can play. What more could we ask for?

This place is fantastic. I've checked with the other phone repair places in the area and this one…read moreis the most competitive price wise and they are super fast. Great service and Scott and Ryan are FANTASTIC!! Scott is super willing to explain any repairs needed and any repairs they recommend. Never put money into something that you don't know why. Scott is super helpful with this. I do have IT knowledge and all that they were recommending was right on track. It's so hard to find honest repair places it feels like. I have worked with these people for years and they are my go to. The inside of their store is clean and smells good. It is wheelchair accessible, has seating, TV, and drinks. They also sell computers and those are pretty well priced too and pretty new which come with a 90 day warranty. I have bought a (few) laptops from them and they are flawless. Older business laptops so they have the nicer features and faster performance with great build quality. All around great place and I highly recommend. Btw, something else I saw in a review about this place regarding them "paying for 5-Star reviews with store credit": They offer you 10 dollars of in store credit for accessories if you would leave a review based on how your experience was. That, at least for me, has been the experience every time. They don't ask for 5-Stars but rather reviews so they (and other people) can know how they are doing. Just thought I would address that because saying they are paying for 5-star reviews is false.

Showed up 4:30 and phone are looking coed up. Asked to wait 15 minutes while they got it open…read more Guess it was time locked. Really poor service to ask customers to wait to open a safe to show you a product thru are selling. How safe can a place be that does that. Also can't be really wanting business if they think people have the time to hang around for 15 minutes to do business. Really poor poor customer service. Won't go back

I have been with Sprint for over 3 years now and have never jumped on the "i hate sprint" bandwagon…read morelike many people when i tell them who my wireless carrier is. However, I have never been so disappointed by Sprint and ashamed to be a sprint customer after experiencing the most stressful and frustrating situation. This review would never be written if Sprint hired good associates who would actually do their job of giving customers what they deserve of products and services that Sprint has to offer, I have worked retail and customer service for over 10 years now, including Management roles and I appreciate great quality genuine customer service and always give credit when credit is due- customer service is not easy and not for everyone.i treat my customers how i would like to get treaeted. Here goes my story and why i would recommend that no one should go into this store. I got a text message from sprint to utilize and take advantage of an upgrade that was available to me for the longest time that I had been meaning to use and looked forward to using. I went in on March 17th to 8082 old Carriage ct. Shakopee mn 55379. Katie Haugen was the associate that greeted me and proceeded to help me. I told her that i wanted to use my upgrade and get the 5s iphone. I looked online beforehand and shopped around and knew that i was eligible for an upgrade and that i would only have to pay 199.99 for the phone and that if i traded in my 4s, it would be less than that. upgrades from how i would think a company would look at it, is something that the customer earns for being a loyal customer over a long period time, ie two year agreements. do you agree?. this was the process that i was familiar with and was prepared to do. Katie informed me that Sprint is no longer doing 2 year agreement upgrades and that i was not able to use my upgrade and that Sprint is now doing contract free plans and that i could buy the iphone at full price and they do installment plans. "how attached are you to your phone number, because we can get your monthly bill under 80 if we open a new line" this was the BIGGEST mistake i have ever made and honestly the biggest disservice a " sales representative" could offer. this new phone plan wasn't unlimited data like my old one, but she did somehow calculate it to where my monthly bill with the iphone would be under $80 ( with the $600 installment for the price of the phone) . this seemed great until the next few weeks i was going over my data usage, my original phone was still activated even though i called and cancelled it . so i got charged for two phone lines plus overage charges because this new plan was not appropriate for the amount of my usage. keep in mind I am the only one on my account, why would i need to open up a family plan and pay for two phones?! when i called customer service, is when i was told that Katie mislead me with the wrong information. I specifically asked for clarification with Katie " if i don't open this new line and stay with my old number and plan will i have to pay full price for the 5s?" " she said yes because sprint is no longer doing the 2 yr contracts. This whole situation has been frustrating because the perfect stress free scenario would have been: pay $200 (or even less) for the 5s, keep my number and keep my unlimited data plan and not pay anything extra than the $80 a month i was paying. instead i had to change my number (how convenient is this really?), pay $600 in installment payments for the phone, pay for two phones because of pro rated charges and sprint not cancelling my first original phone number and plan. currently right now as i type this my phone bill is $280 and for what?!! ask yourself this: would you rather pay $600 for a phone in installment plans or $200 for the phone and be done with it? it's so disheartening that i got taken advantage of. I since then have returned the 5s (even after the 14 day return policy, so i am grateful for that) and have gone back to using my 4s because honestly if i never stepped in that store and worked with Katie i wouldn't be in this mess and be so disappointed. I am a full time college student, i work two jobs plus an internship, so having to deal with situation has been very stressful. mainly because i budget my phone bill to $80 a month and i can't afford (and who else would want to) extra charges for something that could have been easily avoided had Katie not lied and taken advantage of a commission-able sale. Katie's performance is unacceptable. the manager should be re-evaluated as well because a store should not run under that type of leadership. An associate needs to provide the customers with right products and services that is appropriate for them. think about it this way: would Katie provide herself with the service and plan that she gave me? most likely not because she knows what she did was fucked up. i would not recommend LOCATION. savage location is better.