Beware, the employees here are dishonest. I went in to pick up a phone I had ordered online, they…read moretold me that if I had come in the store to make the purchase and trade in my phone I would get $800 for my trade in. What they didn't disclose to me was that it would require them to upgrade my plan which would ultimately add $25 a month to my bill. I only discovered this while talking to Verizon customer service. They purposely tried to hide information and say things in a way that made it seem like this benefited me. Go to an official Verizon store and not an authorized retailer like this place.

Fifth time here looking for a resolution to ongoing issues of extra charges on our account with a…read moredifferent explanation of why they can't do what they said they'd do each time. This location is privately owned. Employees and managers here blame corporate. Corporate blames them. What a shit show.

Was told to come in that they had my screen in stock, unfortunately they had to order it…read more Once it was in I arranged to come in and they did it while I waited. Did a great job.

I have used them for multiple repairs for our families devices. I have found them reliable and easy…read moreto work with. On our most recent fix they went above and beyond to repair a complex problem and make sure we were satisfied. Will continue to use and recommend.

After having a horrible experience dealing with AT&T placing my order over the phone, I ended up…read morehaving to go into the store to ultimately place and fix my order. They were so amazing and went above and beyond to get us what we needed to make it happen that day. The manager even went to another location to pick up the phone because they didn't have it in stock. They were really great and very kind throughout the whole process.

This stores customer service is horrible. I've been waiting for 6 months for my 21% employer…read morediscount(which I found out was never added to my account) So now I have to wait another 1-4 months. I also have been waiting for a promo deal to come off my bill(samsung s9 bogo) which apparently I can't get now because I had to exchange a phone a week after I started my plan. When asked why I wasn't told that can happen I was told because they didn't know it could. So I have to pay extra money now and suffer because these people don't know how to inform their clients or future clients proper information. I asked if I can get a credit or something to make things right, I was told no and even though I was never told it's still the policy.

BEWARE...this store is nothing less than scammers! They will lie about promotions and when caught…read morewill say they will fix the issue yet never do! They will not return calls, text messages and have made other customers so angry that they have had to call the police!

AVOID THIS STORE!!! AT&T had a special to exchange my Apple…read moreiPhone 13 mini ( in perfect condition) for a new Apple iPhone 16 Pro. The offer was that I would get $1000 credit towards the purchase of the new phone. Sounded great! Luke the employee at the store made a mistake and inadvertently wrote my phone up as an Apple iPhone 12. Luke and Lexi (his boss) told me not to worry, that after the third billing cycle the correction would be in my account and I would have the full $1000 credit. Here we are 7 months laterno credit. I've been leaving many messages with no return calls and no help. I spoke with Samantha, who claims she is the manager. She has also been of no help. AVOID THIS STORE!!!.

They are much cheaper than the Apple store and the turnaround time is pretty good…read more For older model phones this is a great option however, I would not recommend using the third-party vendors for the new iPhone X or above. The problem tends to be the functionality is not as good as original.

From the owner: @609-Fix-It we diagnose, repair, & refurbish new & used phones (Android & IPhone). Affordable…read moreprices & Quality repairs.

These guys are awesome. I've bought 2 phones and had a repair here. They fixed my bend iPhone 6 in…read morelike 15 minutes and hasn't been a problem in the 6 months since. The phones I've bought had price tags I liked and worked like new. One was a present, and the guy at the counter went and got me the original box for the device. I hope these guys stay open forever. Awesome!

When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes

This spot is definitely the best where you can find the cheapest price to get a screen protector…read morefor both iPhone and Android. Has been here for years and located inside Busy Mall of Flushing. The guy who does it is very swift so you don't have to wait very long, most likely 5 minutes depending if there's a line or not. I have iPhone which costs only $2 for the screen protector. Can't find another place that gets the job done this cheap in Flushing or in NYC. I'm not exactly sure of the price for Android ones but pretty sure it's under $5. Always a good idea that you should ask first before handing your phone to them. They also have lots of colorful phone cases with different patterns and cute cartoon characters to choose from. Will come back from time to time whenever I need to get a new screen protector. Definitely recommend to everyone I know about this place.

They made a name for themselves, and the business has only expanded throughout the years. There's…read moremore hired help now, while the owner focuses on adhering screen protectors. Their selection is pretty decent for a mid sized place

We went to the store to exchange L's backpack after he discovered a small issue. It was a really…read moreeasy process since it has a lifetime warranty. He really likes his backpack even though I think it looks massive though he is 6'3. I was thinking of buying a sling bag since I was at the store even though it looked too bulky on me but luckily they ran out of the size I wanted. It's not really my style but they're not really expensive compared to a designer bag.. After reading some reviews, I decided against it since it's not something I'd use. Again he loves his Everyday Backpack which he uses for work. The customer service was great. They were talking to a customer but once L got his attention, the guy was really nice and helpful.

This store is amazing -- beautifully designed with a thoughtful, modern layout that makes shopping…read morea real pleasure. The product selection is top-notch, as you'd expect, and the attention to detail is impressive. One standout feature: they provide wooden tablets cut to the size of popular devices like MacBooks, iPads, and Surface Pros, so you can test how different bags or accessories will fit before buying. A smart and helpful touch that really enhances the shopping experience!

don't use them. very deceiving. I went into store to ask a technical question about my phone and…read morethey told me how I can get an iPhone 15 for only an extra $15 a month but what they didn't tell me is that they were changing my plan which took away Netflix and they added a line which I didn't need, even though I didn't pay for. I didn't even need a new phone and they caught me off-guard because it was only an extra $15 a month for a new phone, but they may changes that they did not disclose and now I'm stuck and trapped for two years.

Be careful of this store. Wayne the manager will fast talk you and confuse you. He told me that if…read moreI traded in my existing iPhones I would get 3 new iPhones for no-charge with a 24 month commitment. There is an equipment charge on my bill. He told me he was including phone covers at no charge that turned out not to be true. He added a phone protection plan to my 3 phones without asking me or telling me ($18 per month per phone). He signed me up for a more expensive plan than we discussed. He never said anything about an activation fee until everything was finalized. I can't speak for other T-Mobile stores but I will never return to their Richboro location.