Hello everyone, I…read morewanted to let everyone know that this location has a new staff along with new management. We're here to provide you with a new and effective experience. Stop in for any and all concerns. Thanks, Jeff C. Store Manager

This store was good as a whole, they have a good selection of items. The employees are helpful,…read morejust sometimes feels like they can't do much to help you when it comes to account issues. Wish the Sprint employees were able to help more with things involved with your account.

Rachel was quick and efficient to solve my charging needs. Very pleasant and professional. Great…read morejob!

Veno and RJ are without a doubt the best. They worked hard to find the best promotions and deals…read morefor me. Veno and RJ both explained everything to me and even helped lower my monthly bill! I am very grateful that when I able to work with both of them. A BIG thanks to both of you! Veno and RJ-remember their names and go see them!

Fast and fair. Quickly fixed my dead phone and saved me a bundle. By the time you go through the…read moreheadache of scheduling an appointment with some "Genius Bar", you could have had your phone fixed. Honest, courteous and professional. This is the place to go. Apple Store at Crocker told me I needed a new phone. GetPhoneFix told me it was $45 fix and good as new!

Brought in my fully functional phone with a cracked screen. What I got back was an intact, yet…read moretotally nonfunctional phone. When I brought it back and asked him to fix what he broke, he berated me, told me to leave his shop, and told me to "send my husband" in to deal with him. This guy broke my phone, refused to fix it, and was a sexist $%^& in the process. Avoid at all costs.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

I don't know the name of the manager of this store, but I have never had to work with a more rude,…read morearrogant, horrible customer service person. She kept interrupting the young man I was working with, she was so unprofessional and looked like a cleaning woman. Don't go here, find another store.

I was having trouble with my new phone I couldn't figure out what was going on with my text…read moremessages they were not going through as a Group text only sending the text messages individually. At this point I was so aggravated and wanted to get another phobe, So I went to the Cricket location 5130 Pearl Rd and I explained my issue to Gavin and he knew right away what to do He was Sweet, Friendly, And Gavin explained everything to me in detail. He was Approachable Beautiful Personality. He took care of my issue in no time

When we pulled up I thought it was closed. It had an open sign lit up so we went in. When we…read morearrived we were greeted right away. The employee I spoke with was very friendly and helpful. I was just going in to change my plan and get my other phone set up on a preexisting phone number/line on my account. What should have been a quick and easy process took over an hour and still hasn't been resolved. I felt so bad I can't remember his name, he was so patient. We weren't able to get the phone transferred on his computer so we called customer care. The First Gentleman was unable to help me so I was transferred to another which is where I started to get annoyed. All of this and customers are coming and going while I sit on hold. At least the employees were able to help others while I sat on hold. Over an hour of just a minute I need to put you on hold again and again. I was extremely frustrated, my friend had an appointment to get to so I ended up having to hang up and leave as I just didn't have anymore time to deal with this. So I'm still with a paperweight second phone line. But the in store employee was able to give me some info and another store to try as they are a small store not a corporate store. I will have to take care of this issue eventually. If I need to upgrade my phone or any thing else will definitely be back.

Worst customer service. Manager thinks he owns the AT&T. Representative do not know anything about…read moretheir product and services.