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    AT&T Store

    2.7 (171 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    Reviews With Photos

    Donnie M.

    STAY AWAY! NOT AN AUTHORIZED AT&T STORE!! They are a franchise retailer called Blue Link SD. I contacted AT&T customer service to file a complaint. This store's employees are telling customers they will receive free accessories such as AirPods, Qi chargers, basically expensive items, but what this store is doing is adding these items as installment plans to a line, adding hidden charges such as early upgrade installments for varying costs, and all of these additional charges significantly increase a user's bill all while these store employees gain commissions from every transaction that they can add. This place is dirty and they know exactly what they are doing to people. Just remember that nothing is free and always check your bill. The closest actual authorized retail store is in Vista on Vista way. Stay away from this scamming location.

    This place is the worst!
    Anthony R.

    Horrible customer service here , they won't help you at all and are incompetent in the simplest task even management is not willing to call the company and double check. They also said they would kick me out if I voiced my concerns to others lol

    Employee stated we had to have paid taxes up front event when ordering online...train your employees better
    Mark C.

    This review is for AT&T in general. Not this specific store. The employees at this location are amazing The customer service for AT&T is horrible. We ordered the iPhone 15 pro and online it stated wrong address on my profile, probably because someone from AT&T changed my address when I moved but they input wrong address After 45 min on phone, they said they can't change shipping address from my order. I said why not. They said not sure and that I have to re input all my info again. I'm not in a rush and cancel order and re input my info. The system is very slow and now won't let me update because it still shows I have an iPhone 15 when I cancelled. We called online and took over an hour just to get someone to fix our order. We didn't get our order fixed after 1.5 hours over the phone. In store the sales person couldn't help either and then stated manager might be able to reverse the transaction so we can re purchase our phones. Currently my wife and my tired kid are still there fixing this. We didn't have to pay for taxes up front the first order when placed online. When placed over phone we had to pay taxes up front. The employee said "no I'm sure he had to pay up front" The pic below was a screen shot of me not paying taxes until next billing cycle. Someone please train your customer service reps on the phone... and please give your employees in store more raises. AT&T if you care to read this, after a full day of trying to order a phone someone needs to give us a credit for wasting 5-7 hours... train your staff.

    Thankfully I had water but after 3 hours, they also don't have a rest room.

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    2 years ago

    Thanks to Jerome, my brother and I got the phone we needed and I was pleasantly supprised by the exceptional coustomer service.

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    2 years ago

    Very rude men in their arguing with me being short with me walking away through the back door while I'm talking to them

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    Page 1 of 5

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Alex Sanchez at this location has been the best associate to help me out in the 5+ years I have visited this store.

    Mentioned in 2 reviews

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    CPR Cell Phone Repair Vista - Inside

    CPR Cell Phone Repair Vista

    4.6(260 reviews)
    3.0 mi
    Family-owned & operated
    Certified professionals

    Super impressed with their expertise and customer service. They saved the day with the quick iPad…read morerepair. Fantastic!!

    I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

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    CPR Cell Phone Repair Vista - Tech area

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    Inside

    T-Mobile

    T-Mobile

    3.1(34 reviews)
    4.9 mi

    After spending about an hour on the phone with T-mobile trying to close an account for my deceased…read morefather, I decided to go into the closest store. The team there was very attentive and helped me greatly. The only name I got was Sebastian, I remember since he was so helpful. So was the young lady who was new and in training. With their help, they put me in the phone with someone who could look up more info. The phone plan started as Sprint and through many iterations was moved to T-mobile. It was a decades old prepaid plan, on a flip phone! Turns out the plan was actually under my name, but emails were sent monthly to my dad. A recent email, said he missed a payment and owed $1.52. To get to the point of this review, the team was kind, helpful and helped me get to the person who could actually close the account. I'm with Verizon, but will look into T-mobile,e after my phone is paid off. Thank you to all the team at this store on Saturday 5/9 late afternoon.

    This is the third Friday I have walked in, inquiring about my privacy screen to be replaced. And…read morethey are out of stock. I'm happy I asked this time before waiting in a 40 minute line. Daniela helped me and she was really nice. I asked her when she was going to get the privacy screen in stock... I explained to her this is my third time walking in. She communicated that she was uninformed when they would get them in, or if they will, because of the new iPhone launch/pre-order. So their store is currently busy with pre-orders for the new iPhone. -She doesn't know when they're gonna get them in -She can't refer me to another store to let me know if they have them in stock -They can order it for me, have it shipped to my home, then I can come in the store and have them apply it on my phone. This is the only solution. I asked if she was able to do that for me , she said yes. There is about six or seven people in front of me just for her to put in an order for my privacy shield. It would take about 40 to 45 minutes. I'll have to come back, my lunch break is only 30 mins. I must admit I'm very disappointed with T-Mobile customer service. It seems like they're making it almost impossible for customers be able to have the flexibility to just come in and out. Everything is online. Last time I made time to come in I wasted 40 mins just for them to realize they didn't have it in stock. It's always a one hour wait for a five minute job.

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    T-Mobile
    T-Mobile
    T-Mobile

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    Verizon

    Verizon

    2.4(14 reviews)
    2.8 mi
    Available by appointment
    Shipping

    I live close by and have been to this store a few times over the years. Usually just to do a simple…read moreupgrade on a phone or drop off an old phone. On each occasion over the years I have always been helped by a brand new employee. It's very frustrating as I simply want to get my new phone and get out of there. Instead I have to sit and wait while the employee asks the manager questions every step of the way. What should take a few minutes takes much longer as the employee is being coached through the process. Two employees helping one customer EVERY time I come in. I think the employees should 100% know how to do a phone upgrade or exchange. I don't appreciate my time being used for training purposes. I probably will avoid this store from now on. This store needs to become a corporate location. The franchised standards at this location are horrible.

    WOMEN, AVOID AT ALL COSTS FOR YOUR SAFETY! My sister went to this store last Sun the 16th and was…read more"helped" by an associate named Angel. He became increasingly creepy as their interaction progressed. He locked the front door, and had my sister go sit in a back room. He had both of her phones (old and new). He became more and more sexual, asking her out and trapping her in an employees only room in the back. She had to fake laugh and fawn her way out of there. It was absolutely traumatizing! She had to return this Sunday to turn over her old phone and was afraid to go alone. Corporate and the police have been notified, and after all this the store manager will not call her back after multiple attempts to contact. The employees refuse to call their manager or give out her (Megan apparently) phone number. The creep IS STILL WORKING THERE! Verizon seems to be completely unconcerned for the safety of their customers. We're definitely switching carriers.

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    Verizon
    Verizon
    Verizon

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    A to Z Wireless - Oceanside - The Azore Red Cell Phone Case. I bought at A to Z Wireless Cell Phone and tablet Repair Shop.

    A to Z Wireless - Oceanside

    4.6(192 reviews)
    1.7 mi
    $$

    I've been using A to Z Wireless for both consumer and corporate device repairs for years, and they…read morehave never once failed me. The quality of their work is consistently excellent, and they've earned my full trust. One thing I especially appreciate is their honesty. For example, they advised me that replacing a battery in an Apple Watch carried a risk of breaking the device. They were completely transparent, and because of that honesty, I chose not to move forward. That kind of integrity is rare. The shop itself is in a very old building and isn't the cleanest environment--there are some strong odors, so I usually drop off and head out quickly because of my allergies. But despite the dated surroundings, the workmanship is top-notch. Pricing is fair and reflects the skill involved. Not "cheap," but absolutely worth it. In November 2025, they charged $15 each to apply screen protectors to brand-new iPad Pros, and the results were flawless--far better than anything I could have done myself. We were happy to pay for such careful work. I would confidently recommend A to Z Wireless to anyone needing reliable, honest, and high-quality repairs.

    Iverson is genius. He has worked on our iPads and iphones. Highly recommended. Last purchase…read morewas a newer iPhone and he set it up and included a case for a great price. If you iPad needs a new battery this is the place to go. always friendly and very helpful

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    A to Z Wireless - Oceanside - The Azore Back Black on the Cell Phone Case.

    The Azore Back Black on the Cell Phone Case.

    A to Z Wireless - Oceanside - Right near dons country kitchen!

    Right near dons country kitchen!

    A to Z Wireless - Oceanside - A to Z Wireless Cellular Phone Repair and Tablet Service.

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    A to Z Wireless Cellular Phone Repair and Tablet Service.

    AT&T Store - mobilephones - Updated May 2026

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