Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

I went to the Spectrum store in O'Fallon, IL earlier today and even though I had to wait a 1/2…read morehour, I found the employees to be very nice and helpful. Especially a rep named Andy or Annie. Got what I need and was out in no time.

it is impossible to call and get an appointment to modify your existing accounts, and you keep…read moregetting cut off because they don't want to talk to you on the phone.

First plus is the discounts they offer to military, first responders, and educators. Thank you!…read more They are professional and efficient! You have a cracked screen or need some accessories, this is the place to go!

Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

Let me tell you about my latest ATT Store adventure!…read more Have read alot of reviews lately, only to find 1star ratings and for a lot of those reasons guided to online or overseas contracted customer care, and i agree, NOT worth the time spent with these AI operators or the so called "live language barriers we are challenged with.. :( just HORRIBLE. My family also has ATT products as I have been a long-standing customer as well. Recently, I went into a Corporate Store with no luck in my mind to resolve any of my issues regarding prior or current services from a local state move. BUT TODAY.... i have had ALL of my issues resolved! Just having the patience to speak to someone locally and having them actually listen to your situation makes the difference, just give the right ATT person/sales person a chance. Time will tell over the next few weeks for some of my issues made in plain view with a wonderful ATT Agent (and manager) help from the Fairview Heights StoreI I'm hoping this review gets posted so they may even see it. Long story short, consumers like me, PLEASE don't give up hope to resolve your issues at hand, just DONT CALL ATT Support, Instead, a lot of your answers will and must go through the ATT COPORATE STORES in your towns as I have experienced over the past few weeks and months. CORPORATE STORES have much more power than regular stores, just saying from past experience such as today. If you give those corporate stores a chance, ANYTHING'S POSSIBLE, I must say..! Was for me with most of my issues, just need patience and the right way to go! I hope this helps someone locally or in your area get a better handle on your ATT service! GOOD LUCK COMSUMERS! A frustrated but satisfied customer at last!

Store charges me $700 in taxes and fees for the new iPhone iPad Apple Watch "deal". Clerk in store…read moredoesn't say the first bill was going to be $500. Now I can't go back either because I've paid my phone off and traded in. Terribly deceptive sales and advertising on both this stores and the ATT company's part.

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

The customer service here is amazing and if you have issues the owner will work with you to fix…read morewhatever the problem is. The staff are friendly, courteous, professional and tactful.

Left phone for a week.Had battery and charger port replaced. Don't think so. It did nothing. Go…read moresomewhere else.If I could it would get 0 stars

From the owner: We have been in the cell phone retail and repair business for over 18 years ,very knowledgeable…read moreweather in hardware & software related issues.We have a wide variety of cellphone and plans such as Verizon’s-AT&T-Ultra Mobile &Boost mobile .We are a one stop shop stop by and check us out .Looking forward to give you the service you deserve.Phone factory one fact .

T-mobile has by far the worst service. Not costumer service. Actual connectivity. I've had AT&T and…read moresprint before. They were both better in the 1990's than T-Mobile now.

Me and my wife switched to t mobile from verizon and over all are pretty happy, saved a lot of…read moremoney and we got new phones. The staff was very friendly, polite, and well trained. I plan on coming back to this shop if I have any problems with my bill or service. T mobile may not have the best coverage but they do have a fantastic plan.

We recently came over from AT&T for reasons I won't speak…read moreto. Justin was our rep, he is outstanding, I cannot speak highly enough of his service and patience. My son drove in from AR to do this transfer, Justin stayed an hour past his normal quitting time to assist us. My son was a former employee of the above mentioned company so we knew what we needed and wanted but Justin made it even easier. In fact, I had an issue and had to go in the next day and another rep assisted me. Then I stopped in the following day and every rep there took the time to speak to me. The store manager should be extremely proud of their team. You are obviously doing something right. I am in sales so I don't throw out praise lightly. Top notch service by Justin and everyone.

So let's start with. If I could not give a star or half of one I would. When you call any Verizon…read morestore your bombarded with ten minutes of s$:t press one if you want to revive a coupon. Then you get do you watch tv? Do you so and so and so. It's just stupid. Verizon Apple know they have people by the balls so why make it easy. You want to talk to a person who most likely is standing in the store doing jack S$&t anyways or on his phone talking to some girl. So my problem. You call. You don't get anywhere fast. It's jumping through hoops. One time I would wish these idiots that run these companies call their own help line. Piss on them. I turned off my Verizon phone and now I will turn off my Apple Phone and I am going to now go to a dumb phone. Stupid. Beyond stupid. I hope these companies choke burn and gurgle on shards of glass. And then you get the generic cookie cutter computer generated response. So annoying. But press 1 to hear the next rant. Press 2 for not caring. Thank you!