I'm routinely dismayed at the quality of customer service and often question if it's a lost art…read more I'm happy to report that on this day, in this store, I found it alive and well. I ordered a phone on line and picked it up today. Drake was quick to greet me, helped me find the barcode (patience is a virtue), and quickly located my item. I asked about screen protectors and he offered to go get one for me and put in on! He brought three options and explained the difference, as well as the warranties, and then he neatly put on the screen. He was friendly, professional, efficient, and a good salesman! Another person (Kit perhaps?) was also working in the area, and she was also delightful. I don't think I've had such great service anywhere in at least a year! Keep Drake, promote Drake, have Drake train your staff.

I have never been disappointed shopping at this, Best Buy. I've bought two smart TV's, a printer…read morefor my computer and accessories for my iPhone. Each time the sales associates were helpful and knowledgeable. If you're not a TotalTech member, I recommend that you join. It will make your life so much easier. The Geek Squad has come and hooked up my printer and second TV. I am somewhat tech savvy, but usually have trouble hooking things up. Having the Geek Squad do it, makes life easier. When I was buying my second TV, I was going in one direction and the sales associate asked me what I really needed and what I was looking for. Once he understood my needs, he showed me different options and actually found me a better choice. So that is why, I will continue to give the BB 5 Stars.

Went in, nobody was in there except for salesman Steve, who was very helpful. Steve was very honest…read morewhen it came to recommendations as I was telling him what kind of phone I was looking for. Signed me up and got me going, just like that. Steve deserves two thumbs up for meeting my expectations!

This store rocks! I am not tech savvy at all and dread doing anything phone related but Ryan made…read moremy visit a very smooth process thanks again

Honestly don't know that the point of the store. They can't print receipts saying that everything…read moreis paid off.... They can't set up autopay... they might as well close because everything has to be done through a 1800 number or online

I can't tell you how many times I've been to this Home Depot in the past week. It's a better choice…read morethan Lowe's, that's for sure. We've needed so much for our new house. They are making a killing off of us right now! For the most part, their staff is helpful and friendly. I've gone during the day so I've never had to wait for a register since there aren't many other people there. The layout is a little funky. The Home Depots we had in California had a more efficient setup, in my opinion. The garden department definitely needs some work. There is a much better selection at the HD in Collinsville than here. I was very disappointed to see that each time I went, their trees out front were fallen over on their sides and a lot of plants needed watering. Who wants to buy anything when they look like that?? With such limited choices for home supplies in the area, hopefully HD will step up in this department. I do have to give a big thumbs up to the lady in the windows and blinds department who cut our blinds and had them ready within an hour. That totally rocked!

Please do better with Curbside PickUp…read more As I'm waiting here for my pick up order, I am typing my review. It's been 30 minutes since I checked in. I had to call to find out if they knew I was here (20 minutes into waiting) . Lady acted like she didn't know. I finally went in, and that's when another lady, I guess went to the back to get my order. WTH! I don't know how they will send an email that the order is ready and then it's not. 40 minutes later, I'm the one loading my order.

Most Targets are clean and look alike and this one was no exception. I was in Edwardsville anyway…read moreon a Tuesday and there was one piece of clothing here in my size in stock that no other Target in the metro area had. I tried it on and decided against purchasing it but hey, nice that they had it. Of course I left with some other things! I will be back!

I was shopping for sports cards at your store. I was undecided on which blaster box to get so I was…read morelooking at your inventory. When a secret shopper walked up and was harassing me and acting like he was getting boxes. I then proceeded to try and make conversation with him to see if he was into the hoppy and he replied no. So I was wondering why was this man standing by me watching my every move. I felt very uncomfortable and profiled. I spend a lot of money in your stores and just felt discriminated.

Steve has been such a blessing helping me with my computer problems for years. He is very fast…read morereplying to emails, even on evenings and weekends. I never feel taken advantage of by him and he helps explain what he is doing and why. He's never tried to sell me unnecessary things and seems like he's looking to solve problems as inexpensively as possible. He's the nicest "computer guy" I've ever worked with and avoids talking down to me. He's been able to solve every computer issue I've brought to him.

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Needed a new dryer. Picked one in stock. They put a LP converter and Picked up same day.read more

Great company , very nice office staff and marks is very nice and donated a product every year to…read moreStella's wish foundation for our dinner auction in September , May god bless the people that work here .

Excellent advice given free over the phone. Will use when I actually need service beyond advice,…read moregive him a try!

Mike from compunet offered to come to my home and make sure my repair was working when I had some…read morequestions about it. He made sure I knew how to work the various applications he had installed and took time to answer some computer questions I had that were unrelated to the repair. Also, the price for his work was surprisingly reasonable. Count me as a satisfied customer. Wilson Schwager Alton, Illinois