I used this Cricket store 5-6 years ago. They couldn't have been nicer or more helpful. I was about…read moreto pay $300+ for a phone when the tech found a new phone for under $60. I was so thrilled I bought one for my daughter as well. The Motorola phone has been great. I am about to return for an upgrade.

I bought one phone and the worker grabbed the wrong one he didn't realize until I paid to make…read morethings worse he took a good 45 minutes and a couple phone calls trying to figure out how to do a return ended up charging me for two phones DO NOT GO TO THIS CRICKET the prices are great but they obviously don't know what they are doing go to a different cricket if you want to use them I am going back today to get this fixed Update: After going to the Brooklyn CT store I got this straightened out. People in the Brooklyn store are a lot better. I am very pleased with the Brooklyn store but Not with Norwich

We went to this store to take a look at the new S24 Ultra. Kim was able to answer all our…read morequestions and also saved us $20 a month on our bill under a new plan which included enhanced service. Kim is by far the most attentive and knowledgeable Verizon associate I have come across in all my years with Verizon. If you are looking for excellent service, look no further than Kim.

This place is a hidden gem. My phone fell out of my jacket pocket and landed on a rock. My front…read morescreen was cracked in multiple locations despite having both a case and a screen protector (tempered glass). I took out the phone from the case the next day to find out the back glass was shattered too. I went to this place to get my phone fixed. Best Buy wanted $329 for the front and they couldn't service the back glass. This place was able to fix both screens in about 2 hours for me no problem at a way more reasonable price than local competitors, especially BB. I highly recommend coming here. Great affordable service in a timely fashion.

Definitely check out the guys at Global Cellular repair!! TJ took great care of me!! I was in and…read moreout in 15 min with a brand new iPhone screen. Reasonably priced, fast and polite!!

I will recommend this place to everyone forever! My phone turned off on a Tuesday and didn't come…read moreback on. I had so many photos and videos and was devastated due to a lack of backups. So they were gone to me. I went to ubreakifix and they said they couldn't do anything about it. At all! I was even more crushed. Decided to take a chance on a second place and so glad I chose this place! I dropped my phone off on a Thursday (1hr before they closed) and now I've got it back on a Monday A man named Andy was my main helper though everyone in there was super kind. They all sought to show me what exactly they might be doing even though I don't quite have the technical knowledge to understand it all. Altogether they managed to get my data onto an external hard drive and semi-fix my phone for a very fair price. I had only asked for the data! So this made my week. If you're running into any data issues and think your phone is irreparable for whatever reason try these guys out before giving up! It looks like a small business so be patient since your phone isn't the only one they'll be working on of course. And they take their time to try their best! So thankful!! Thank you Andy and the rest!!

Andy is the best. I was there to pick up a U-Haul truck to move my mother to NC. The app had a…read moretruck available and when I showed up there was none available. Andy got on the phone to call and found me a truck. Went and picked it up for me so that I would not have to go out of my way to pick it up. First class service from a first class individual. Highly recommend Hey iRepair!! Thank you Andy. Ben

I've been a customer for Verizon for almost 10 years. Last week my family had a great experience…read moreworking with Zach.....best we've ever had! Really knowledgeable and patient with all our questions and made upgrade of 4 phones simple and quick. No hidden fees or surprises. Thank you Zach!

If you want quality service this is not the place to go I've been dealing with so much bs from this…read moreVerizon went in to upgrade my iPhone and It was the promotion and it was suppose to be less all of the employees were disrespectful and totally unprofessional including the employee I first spoke with his name was Peter And Peter left out key details about the trade in and even lied about sending my old phone out for the upgrade claiming he did when it sat for 3 months in the Verizon store been nonstop on the phone for literally months this place needs to be shut down! Peter the employee was loud and very rude to the customer service representative that tried to help me and also the manager this place is a shit hole and abomination of a phone store!

I've been here twice to get a new phone for my mom and a replacement for a broken phone for myself…read more Both representatives here were so helpful and looked for the best deal with all the incentives available.

The gentleman that tried to help me with an extremely easy task tonight was so incapable of…read morefunctioning it made the whole interaction almost comical. It was a huge waste of time to even come in the store. By the end of our 45 minute interaction we had accomplished near to nothing so we decided to just use 611 instead. It's irresponsible to leave team members alone who are not in any way competent enough to handle even the easiest of situations. He was dealing with a woman before us who was extremely aggitated with his service as well. I didn't get this location zero stars because the kid was nice but just extremely untrained and unconfident in his position in the store. ALONE.