This guy is the BEST IN THE WORLD. I've never met someone better at their job. If you need anything…read morefixed, send it here and be amazed. Even if you don't live near Connecticut, dont bother with other places that you can't trust. Send your device here by mail, and you'll be happy you did. THANK YOU!!!

This place is a hidden gem. My phone fell out of my jacket pocket and landed on a rock. My front…read morescreen was cracked in multiple locations despite having both a case and a screen protector (tempered glass). I took out the phone from the case the next day to find out the back glass was shattered too. I went to this place to get my phone fixed. Best Buy wanted $329 for the front and they couldn't service the back glass. This place was able to fix both screens in about 2 hours for me no problem at a way more reasonable price than local competitors, especially BB. I highly recommend coming here. Great affordable service in a timely fashion.

Definitely check out the guys at Global Cellular repair!! TJ took great care of me!! I was in and…read moreout in 15 min with a brand new iPhone screen. Reasonably priced, fast and polite!!

Recently upgraded my IPad from three mini to the larger IPad. Received the credit for trading in…read morethe mini IPad. Instead of sending it back via UPS I decided to just drop it off in the store. Store is generally easy to get to. Parking was plentiful, especially since I stopped in mid morning on a weekday. As soon as I walked in Ib was greeted by an associate. Explained what I was there for and within 3 minutes I was back out the door with the receipt.

Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt…read morewas very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt was very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.

I've given this place lots of my $$$ in such a small time that I'm a little sick over it…read more They've repaired my phone twice & the last time I seriously messed it up. Instead of driving to the nearest Apple store (about an hour) I went to Mr Fix It & had it repaired in a half hour for $120. I thought my phone was done for after it smashed on my kitchen floor but they brought it back to life. My wife & 17 year old daughter have both broken their phones multiple times. My wife's seemed to not work well after & the Apple store said it voided the warranty as we had it fixed here. I brought it back to Mr Fix It but they claimed it was the case causing the problem. We saved some money bringing our phones here but ultimately Apple won't honor the warranty if they know/suspect it was fixed by a 3rd party. Ultimately I'm happy that they do the job quickly but wish it wasn't so damn expensive & caused issues with Apple. I'd recommend anyone to go to Apple instead but Mr Fix It will do an acceptable job if you need an iPhone repair.

I needed a charging port solder on my Dell laptop in February. The repair was completed w/in a…read morecouple of hours at a very reasonable cost. My laptop is performing nicely. I highly recommend this business.

I've been to the Groton store 2-3 times in the past year for help with a phone problem…read more The knowledgeable people and service they provide far surpasses other phone stores in the Groton-New London area. If you are a AT&T customer, the Groton AT&T store should be your first stop. You will get solutions to your problem.

Nice store with very pleasant & knowledgeable staff. I was in & out very quickly with a new phone…read more While I was there, they were most patiently assisting an elderly lady. I was impressed with how gently they assisted her and also offered for her to come back if she needed help figuring out anything else. This has to be the BEST phone store experience I've ever had. Thank you.

Best customer service in town. I live at the opposite end of town but I won't go anywhere else to…read moreget help with my questions or to purchase new devises. Raul totally walked me through set up and use. And when I got home and found out I wanted to know more I went back and he was happy to get my questions answered. Not so at the 4th Ave Verizon! And 4th Ave wanted to charge 19.99 for questions on my device that I purchased the day before... ugh, never returning to 4th Avenue next to FireHouse dubs and old Hastings. Whoops... this review is for Yum, Arizona ... frontage Road! Not London!!!

Excellent service here! Chris Rosario and his manager Hannah really care. They are both great!…read more Best in the area and avoid Waterford and Groton. Go to the New London Verizon Store. Great job!