Patrick at Wireless Zone in Dunns Corners is the absolute BEST. We have been working with him for…read moretwo years since we switched from AT&T, and we can't say enough about the awesome service he provides. He has always gone above and beyond for us. Why haven't you gone here yet?

Great staff - great customer service highly recommend getting your phone and TV service. Pat hooked…read moreme up for my business and for my own personal cell.

Recently upgraded my IPad from three mini to the larger IPad. Received the credit for trading in…read morethe mini IPad. Instead of sending it back via UPS I decided to just drop it off in the store. Store is generally easy to get to. Parking was plentiful, especially since I stopped in mid morning on a weekday. As soon as I walked in Ib was greeted by an associate. Explained what I was there for and within 3 minutes I was back out the door with the receipt.

Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt…read morewas very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt was very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.

I've been a customer for Verizon for almost 10 years. Last week my family had a great experience…read moreworking with Zach.....best we've ever had! Really knowledgeable and patient with all our questions and made upgrade of 4 phones simple and quick. No hidden fees or surprises. Thank you Zach!

If you want quality service this is not the place to go I've been dealing with so much bs from this…read moreVerizon went in to upgrade my iPhone and It was the promotion and it was suppose to be less all of the employees were disrespectful and totally unprofessional including the employee I first spoke with his name was Peter And Peter left out key details about the trade in and even lied about sending my old phone out for the upgrade claiming he did when it sat for 3 months in the Verizon store been nonstop on the phone for literally months this place needs to be shut down! Peter the employee was loud and very rude to the customer service representative that tried to help me and also the manager this place is a shit hole and abomination of a phone store!

James gave me outstanding service this evening!! Thank you James! He deserves recognition for…read morethis! I have had horrible service previously from an employee. Very pushy n basically pushed me to get a wifi tower that doesn't work at my home.n I didn't get around to trying to return it for a long time n i was told i wasnt able to return it that it was past the return date! Almost $300 for something that doesn't work .i was made to purchase it! That employee should pay me back the $300 I lost on the tower! Dave is pushy n should not be working there.sorry it was the most horrible service experience. Ive been a customer for 4 years and im thinking about taking my business else where.But James is an employee that would make me feel bad for switching companies. So please contact and feel free to ask me questions.

Seemingly harder and harder to get good help in all aspects of customer service. We recently joined…read moreT-Mobile due to a signal issue with xfinity mobile in our town. While I have to admit the signal is night and day better, the customer service in person as well as 1-800 phone is below par. It seems as if all the good local customer service reps when to work at Comcast, as I've have nothing but amazing in person experiences backed by equally great phone calls. Unfortunately I'm stuck with T-Mobile for cell phone because of the reception but i would not recommend them if you have the option of others!!

They have all of your tech needs but they are a bit pricey! I got an Arduino kit workers were very…read morehelpful and they were able to price match. Overall i had a good experience

I was working on a hobby electronic project. Jan had the parts I needed, and the staff was willing…read moreto take the time to walk through the project with me to provide some pointers. In this era of big box stores, nice to have a specialty store in town that knows the trade and willing to help their customers. It's a tough business to be in, and they seem to straddle both big customers and simple walk in customers. Will always go there first!

Excellent service here! Chris Rosario and his manager Hannah really care. They are both great!…read more Best in the area and avoid Waterford and Groton. Go to the New London Verizon Store. Great job!

Do NOT go here. Highly recommended Waterford Verizon or east Lyme over this location. Upon arrival…read morethere was one employee helping a couple at a desk so we sat on the bench to the side and he stated he would be with us shortly. After 20 minutes we politely asked the employee if we should check out Waterford or east Lyme if he had much longer left with his current customer. He stated "well I have a coworker here somewhere I'll try to locate." Then he went and found Manager Joseph Lopez who claimed he "owned the location." Joseph continuously took phone calls mid meeting or helped others who just walked in which prolonged our progress causing multiple delays, never apologized once, even after being there for an hour with little progress. I told him we would stop the process and go elsewhere to which he replied "go ahead, but this phones disconnected now." He is extremely unprofessional and lacks customer service!

Still a fun store to shop for not only birthday themed items, but seasonal festivities as well…read more Currently a lot of Halloween decorations, costumes, candy, etc. Well organized and neat. Also lot of selections on style of party balloons.

Always HELPFUL floor clerks. I have so much Fun here going up and down the aisles looking for…read morethemed party stuff and if I don't need help no one bothers me. I hope the store doesn't close, I heard this it may be. Ugh. Love this store and the help when asked for it. People always kind. Big selection! Never walk away unhappy.

Emerson, JJ, and the entire rest of the staff were incredible. Last week my battery died in their…read moreparking lot and they were all so helpful. Emerson came out and helped me out and JJ provided tools so I could change out the battery right in the parking lot. It was only about 10 degrees out, which made it even better to have people willing to help out. The battery change was a success and I drove off thinking how great smaller, local hardware stores are than what you typically get at the big box stores. Thanks so much!

True Value is surely a very nice, clean, organized and well stocked hardware store. Lot of…read moredifferent items that are neatly organized. We needed some electrical items and a plunger and did not want to drive too far to the large box office store. We had errands to run in town and were driving right by, so we stopped in. Was able to quickly find what we needed without walking a mile in the store! The signage and groupings in the store made it very easy to find our items. Did want to browse some of the other areas but we ran out of time, but plan to return soon.