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    AT&T Store

    5.0 (2 reviews)
    Closed 11:00 am - 8:30 pm

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    2 years ago

    Helpful 28
    Thanks 9
    Love this 30
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.9(22 reviews)
    8.7 mi
    $$

    03/2026 Rating: 5.0…read more That feeling when you realized that your phone is done-zo! I. Nearly. Died. Long storty short, my phone fell and briefly got wet. It was a Sunday afternoon and ts been raining buckets nonstop. Ran to AT&T, the young worker there, zero desire to provide customer service. Informed me that they do not schedule a tech to come to your home or work or in the middle of Walmart to fix your phone anymore. That I now I have to make an appointment and go to an Asurion facility and get it fix there myself and that I will pay an addition fee despite paying monthly for insurance. Ridiculous! Despite telling her that I have insurance, she did not really listen. She should've just advised me to go straigh to Asurion instead of keeping me there, trying to sell me an upgrade. I was ready to call T-mobile. STORE: Inside building is just an empty room with a costumer service counter and a wall of accessories for sale. They do all the repairs in the back. No decor whatsoever, just couple of chairs. The store is clean and they were sweeping the floor and was getting ready to mop near closing time. CUSTOMER SERVICE: In my desperation, I took a chance and drove to this location in the rain with 45 mins till they close. The store looked closed from the outside and I nearly died again. But, as soon as we entered, Joey came out and asked what's wrong and right away he diagnosed that I just need a new screen. He assured me that it would only take about 15 minutes, as long as I have my icloud information. Racking my brain, he returned not even 10 minutes later with my cellphone screen alive, bright and working!!! I was able to enter my icloud info and Joey promised 10 minutes. And he delivered! I am amazed. This has to be pure luck. He saw how stressed out I was and he made it his mission to fix it. I told him my experience at AT&T and asked how if they no longer do house calls and he said that is false. AT&T should have given me that option, something like choose mobile repair or something like that and I would've been able to schedule for someone to come to my work the very next day. Basically he told me that I could've done all of this at home via the website. So now I feel stupid, but really people, just do your job. 5 Stars for Joey's excellent customer service. He listened, he found a solution, he showed empathy and he was efficient. It was a horrible day, but in less than 30 minutes, he managed to save the rest of my Sunday. Thank you!

    Very bad experience here. Poor communication and service. Go somewhere else. If you use Asurion,…read moreuse the option to ship your repair rather than bringing it to this store.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store

    AT&T Store

    3.5(8 reviews)
    2.7 mi
    $$$

    The store was great, they are fully stocked and have all sorts of varieties for phones tablets and…read moreaccessories. Staff is very friendly very helpful very knowledgeable and they like to go out of their way to make sure that you feel satisfied before you leave the place. It's hard to find this place it's right next to the Ocean Bank in front of the shopping mall not found if you go by the numerical order markings on the buildings

    Employee that does not know how to do his job. Went there to trade in my old iPhone. Was told by…read moreJose (younger one, since there are 2 of them) and told him I was there to turn in my iphone since I just got my new one Iphone 13. I told him "that best buy was going to give me $190 for my old phone and wanted to know if I turn in my phone if it qualifies for the $800 credit.) He said "YES" i said are you sure bc if not I rather keep the phone since I had just gotten a refubished one 3 months ago. He once again said "YES". Once he game my paperwork to show I turned in my phone it said $135 and I asked him "what does this mean" he said "its just the condition of the phone" and I had told him its pretty much new no cracks and 98% battery health. once again I asked him are you sure I will qualify for the higher credit for turning in my phone he said "Yes". I mentioned to him" for $135 I would rather keep the phone since its just a 3 month old phone (new in other words) So thinking he knew what he is talking about since he works there I walked out. Now I got my bill and only got $135. He just caused me more then a $135 credit could have sold it for plenty more Iphone 10 w/ 256 GB. They should really have people on the floor that know what they are talking about. First and last time I go there...should have gone to the London square ATT that I have been going for the past 10 yrs and never had a issue.

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    AT&T Store
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated May 2026

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