My 12 yr old son worked and saved up $140, to get his cracked screen fixed. This guy who worked…read morehere replaced the screen, then the turned the phone on, it showed the home screen for a few secs then went to a messed up screen. The guy wouldn't fix it, all he said was talk to boss. He wouldn't tell us his name or anything.

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Robert is the man!…read more Mentally spiraling from my inability to AUX, a change was in order. My rash decision-making led me to pay for a new charging port rather than a new phone. We all have our flaws, mine a loyalty to a battle-tested iPhone XR. Albeit a new location, this guy has been saving technological hides for years. I'm grateful for his speedy work and thorough checks of other phone health portions. Whatever the phone needs, this is your guy. Big ups!

Everyone talked too fast, too aggressive with the sales pitches and clearly had no idea what was…read moregoing on. Every time I come in this places it's new people. Must not be a real safe place to work. I liked the people that working there before much better. I hope they're doing well. I think we will try a new phone carrier.

"Amber Y" at the kokomo Indiana store was awesome and beautiful.my new phone work good.Hope too…read moreupgrade again soon.

Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more

The worst day of this new year got a whole lot better when Jaylin from the Verizon Authorized…read moreRetailer, TCC store answered my call when my family was having some trouble. The store I USE to go to was closed and this young man was there for us, not only did he walk us through the whole policy, but he got us a great discount and more features that the other store decided not to even mention we had or could get. I'm not the smartest man in Kokomo, but I'm smart enough not to ever go back to the corporate store that treats you like a number and takes all your money with no rewards. Kokomo goes to this store ask for Jaylin and walk out with your head up high knowing that you are well taken care of.

If I could give 0 I would. My 72 yr. old confused wife was told at the Kokomo, IN. store that she…read moreneeded highly overpriced phone accessories that would cost a fraction of the price anywhere else.. She couldn't have asked for them because she didn't know what they were. They ended up charging her over $400 for the accessories including 3 separate screen protectors for the same phone that totaled $170. They obviously took advantage of her and we were told there was nothing we could return. It was company policy.

Had to make an Amazon return today! Of course it got a little complicated and the line was getting…read morelong. I'm not sure if all of the other employees were helping other guests or taking a late lunch. The gal working the return desk ROCKED IT! She was taking returns and helping guests who were ready to check out. So kind, so patient, and so professional. What a class act!

I had an amazon return and the girl running the customer service\ amazon return counter was so…read moreincredibly rude. There was nobody at the counter and when i put the package on the counter she did not speak a word just glared at me. There was uncomfortable silence so I said that it was an amazon return hoping to prompt a response. The girl rolled her eyes at me and held out her scanner. I had to figure out she was wanting me to put my QR code in front of the scanner since she did not say a word, so I did so, but felt very demeaned. She did not speak a word just gave attitude the entire time. When she put the sticker on the package she just uttered "You can leave" under her breath. I was so shocked at the behavior and attitude. The guy they used to have running the counter was always so pleasant. This was definitely a change for the worse. I will go to the UPS store every time after this.

Vthey were nice as can be til they got my money came back with an issue and now im very…read moredissatisfied young lady in there was very disrespectful had boyfriend in there with pants hanging down past his rear end kept interrupting me tried try to charge me for something that is supposed to Free from Gov now I'm stuck without a phone or eligibility they got me revoked from Afgordable Conectivity Program beware of this store I'm gonna find a different store

I'm incredibly disappointed in my experience with Cell Phone CPR on Coliseum Blvd. I brought in my…read moreiPhone 14 Pro Max to have the camera lens replaced--a minor crack from a drop months ago. The phone had been working just fine, and I only wanted to be proactive in getting it fixed. Fast-forward three days after their repair, and the same lens is cracked again, despite no drops, bumps, or accidents. I took it back, assuming a business with "CPR" in the name might stand by their work. Wrong. They claimed the crack was due to a "puncture" and refused to honor their warranty, even though I had done absolutely nothing to cause damage. I asked what good a warranty is if it doesn't cover a repair that clearly didn't hold up, and they basically shrugged it off. Honestly, I would have been better off keeping the original, lightly cracked lens than paying for a replacement that failed within days. Do yourself a favor and take your business elsewhere. I wouldn't trust this place with a phone case, let alone a repair.

Very helpful. Called and spoke with Cody, arranged for my handicapped brother to come in and they…read morechanged the SIM at no charge.