T-Mobile service greatly improved…read more Phones are what you I wanted and bill is fairly priced. Recommend

They hire low value employees who deliver low value service. For some reason they think I want to…read morepay someone else's bill. Simple harassment.

I've been in here twice for a couple different reasons. Great people working there and they were…read morevery helpful answering my questions. Highly recommend!

So here's the thing . I brought my att phone which was new an s24 plus and the sales man was very…read moreslow . he said it was locked he took over the time limit that someone should take he and all there employees were very rude and they were all giggling and acting very rude to me. he was not serious and did not disclose the fact that I wouldn't get my phone paid off for over 60 days that's the main problem he never disclosed the fact that I would have to be paying for the the bill at att for a phone I traded in that I was happy with, I feel taken advantage of****if u r still reading don't go with Verizon there are better ways to have cellular service I'm highly disappointed and this situation is not resolved the staff was rude the feelings were bad I should not have done this.. beware of this plus they were ripping my grandma off with the extra lines they put on her watch and another line for her tablet..give me a break why would a 91 year old need three phone numbers??

My 12 yr old son worked and saved up $140, to get his cracked screen fixed. This guy who worked…read morehere replaced the screen, then the turned the phone on, it showed the home screen for a few secs then went to a messed up screen. The guy wouldn't fix it, all he said was talk to boss. He wouldn't tell us his name or anything.

The gentlemen who helped us was incredible. I spent 1.5 hours on the phone with someone from…read moreAT&T and, after 18 years of being your customer, I was about to actually walk away from your services. Dave solved my problem in 5 minutes! Not only that. He deescalated my frustrations and calmed me with his altruistic professionalism.

Our last two visits to this location have resulted in dishonest salesmen screwing with our account…read morefor the purpose of financial gain, through undisclosed and unauthorized changes made to our account that give commissions to the employees. Last fall, an employee upgraded half the phones on our account and changed our billing plan without telling us he did it! We had gone in to only add two lines to our account, and did not want any other changes. This spring, the manager of the store insisted these things do not happen under his new leadership. Yet again, our bill had surprises! One example was that our phone insurance was canceled on the only line that wanted it, and then they added the insurance to our new line. The rate is also $10/month higher, the person who wanted the insurance doesn't have it listed on his line anymore, and a call to the corporate office confirmed that the salesperson received a sales incentive for making the change. Additionally, the manager himself told me we were overpaying on our bill by over $80/month, and that I should let him change the phone plan on all our lines. I smelled a rat and called corporate to ask about our lines. There I learned that his way I could "save money" was to downgrade all the lines, lose our mobile hot spots and reduce the data plans to nearly nothing. Worse, the change would've also reduced my teacher discount from 25% to 15%, diminishing the supposed "savings." Save yourselves time and money- just call the 800# where the staff knows more and will be far more honest.

Vthey were nice as can be til they got my money came back with an issue and now im very…read moredissatisfied young lady in there was very disrespectful had boyfriend in there with pants hanging down past his rear end kept interrupting me tried try to charge me for something that is supposed to Free from Gov now I'm stuck without a phone or eligibility they got me revoked from Afgordable Conectivity Program beware of this store I'm gonna find a different store